We made the HUGE mistake of ordering a rental suit for prom at Men's Warehouse online. The suit was…read moresupposed to arrive at least 7 days before the event. After multiple calls inquiring when it was supposed to arrive at our house when that date came and went, they finally sent a new suit 3 days before prom. They said the original suit never shipped and just sitting in the warehouse ready for pickup. Well, the suit we ordered was supposed to be slim fit - when it arrived, the suit that was sent to us was hideous. And yes, we ordered many suits from The Black Tux before so we know the sizes and fit well. I knew better than to switch suit companies but we did.... I called customer service and was told there was nothing they could do to get us a new suit in time that fit. I called the local Men's Warehouse in Kalamazoo after my son was completely panicking. All I can say is what lifesavers they are! They had me bring the suit in that day and completely refit my son into something he was happy with. The employees that worked there were awesome! We should have gone there in the first place instead of trying our luck online. And be warned - we learned directly from the staff, even though the suits online say slim fit and you select that option, some suits are not offered in slim fit. So misleading! Don't make the same mistake we did - just go directly to the store and they will take great care of you.

Had an issue with my tuxedo pants and shirt when I picked them up at another men's warehouse…read more.. Jonathan fixed the issue in time for the Greenleaf Trust 25th Anniversary celebration... great guy, efficient, professional, polite... couldn't ask for a better experience... if you come to this location, ask for Jonathan!!

Best thing about all Macy's stores: You can order things online and they'll be shipped to the…read moreMacy's store of your choice for you to pick up, with no shipping charge. If it's apparel, you can try it on right there at pickup desk in a nearby dressing room. If you don't like it or it doesn't fit, you can return it right there at the counter. Most stores will not do all this.

This store and employee in customer service period. TAndra in customer service has zero customer…read moreservice skills a nd literally knows nothing f about verifying Macy's card identification. Will Never shop here again .. easier to drive to Schaumburg Illinois than to ever see her again.

HIGH RECOMMENDATION! We are so grateful we came across Suits U Menswear when looking for a suit…read more With only a month before the wedding, NAME met us with grace and professionalism. We learned a great deal about shoes, belts, shirts, and suits during our experience, and he was always very kind! Our personalized visits gave my husband a unique suit tailored to him perfectly, and he received so many compliments on our wedding day. We can't wait for another excuse to go back! The price is matched with great quality, a custom experience, and everything you love about a locally owned business with years of experience.

Walked in walked out. The place was small, the selection was smaller. Not what I was looking for …read more I walked in looked around and left, Never saw an employee Weird

This is the only big and tall man shop that makes me leave with a smile on my face…read more Not only do the clothes fit but they look great as well! As we big men know, bigger clothes means a bigger bill at the end of your outing. However, the material is of a great quality and will last for a long time. I've been to some of the big-name clothing stores in Chicago and New York but their biggest size of anything fits a man half my size. So, when my friends are trying on clothes, I get to just sit and watch as people try on good-looking clothes. At B. J. Benjims I can get the looks I want at a decent price; I get to leave with an entire outfit. Great selection. Heck! Even my dad wishes he were bigger so he could shop there. I recommend this store to big and tall men like myself!

Best big and tall store in town. Great selection of clothes. Fantastic helpful service! I highly…read morerecommend this store to everyone. I will only shop at B J Benjims big and tall. Check it out.

Best damn men's store in western Michigan in every way…read more I found myself with a wardrobe emergency in Kalamazoo. With the family wedding to attend the next day, I discovered I brought the wrong suitcase across the state and wasn't really up for a 4 hour return trip. If I could only get black socks I could kinda fake it with khaki pants, a short sleeved light blue shirt, and black shoes. I figured I would go to a Walmart in the morning for black socks. My wife asked the pre-wedding barbecue table where to go for socks in K'zoo. Every local man said, nearly in unison: Libins. I figured I *had* to try it. I walked in and said at the very least I needed black socks, preferably over the calf. But if possible, also a jacket, dress shirt, tie and fancy suspenders. I didn't have high expectations. I'm the kind of guy who can't buy anything off the rack. My saleswoman said she was thinking a blue blazer to go with the khakis, which is just what I had in mind. The first one was a bit too tight. I told her I wouldn't mind a pattern. The next one fit perfectly, including the sleeve and jacket length, and I loved it even more than the jacket I left behind in Monroe. It took her a minute, but no longer, to find a matching shirt in my size. She pulled out four ties and I picked one. It wasn't one I would have bought on sight because I *had* to have it, but it was definitely one I would have bought on the road when I needed a tie because it was in the neighborhood of what I like. Suspenders that made the outfit pop took another 30 seconds. Black over the calf socks took a minute because she forgot the over the calf part at first. A couple of minutes to hear stories from the other customers about the current macaw and the crusty old predecessor, and a few minutes to ring me up. Out the door with a fantastic wedding wardrobe in about 10 minutes. When I told other guests at the wedding I got all of "this" in 10 minutes at Libins that morning, the locals all said of course I did. They reveled me with their stories of going to Libins with their father as a boy, or that they got the very suit they had on there, including the groom and his father. I can't say enough about the selection, the helpful staff, the huge bird greeter, and the strong sense of tradition that fills the place.

We were greeted immediately by Xavier and he helped us. He was very professional and knowledgeable…read more Would recommend this place to anyone, and to ask for Xavier!!

This store decor is very current. There are many selections and the store is well organized. It…read morewas a very positive shopping experience.

absolutely god awful. also, liars. including the store manager. they do not abide by there return…read morepolicy. i literally bought a cologne and was even trying to swap it out for a more expensive one and the manager said "we have the right to refuse an return and we do not allow fragrance returns." even though this was one never mentioned at time of sale, worse yet he tried blaming it on his Hispanic worker and two ON THE BACK of the receipt it says there return policy. Saying if you are unhappy for any reason, return within 30 days to get a full refund. Nothing about not accepting any type of return. Not to mentioned it was the same day I returned it because I had the same one at home and didn't realize it. Also, in the packaging, sealed still in cellophase, and with a receipt. Will never be returning to this one and NOR SHOULD YOU!!!!

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