We bought a townhome in eastside Costa Mesa that needed some serious love and care- it was a mid…read more'60s build with 0 updates and needed to be totally redone from the studs. We got bids from 3-4 contractors and decided to go with BCM Builders as the quote was realistic, fair, and comprehensive. We worked mainly with Kyle. Kyle really took his time to walk the site, analyze the project, and put together a comprehensive scope and project plan. He was very patient, calm, collected, and understanding. You don't always get these qualities in a contractor!
We also hired an interior designer to help with picking and sourcing most of the finishing (flooring, cabinetry, light fixtures, vanities, counter material, etc) and the teamwork between BCM and our designer was fantastic. Many contractors balk at bringing in interior designers or other third parties and it can be a huge source of conflict- but we felt it made for a very powerful team!
Our project was several months worth of work, and it went extremely smoothly. That's not something you'd expect to be able to say! I was blown away. As a rule, stuff was done right, the first time, on budget, and impressively quick. Progress was consistently made- downtime was very minimal. All in all, very impressive. I've had my fair share of bad experiences with contractors, and BCM truly raised the bar in each of these areas.
For a job of this size, on a home of this age, there are bound to be a few mixups and emergencies. Handling these is the real test of the quality of a contractor. BCM knocked it out of the park in this area too! We had two different kinds of leak, a weird electrical issue, a few appliance sizing challenges, and some last minute scope changes- all of which Kyle took in stride. He also held his subcontractors to a very high standard, independently arranging for rework in a few instances where he wasn't satisfied with their work. That demonstrated a real sense of pride in his work and ownership of the final product.
Lastly, the final product was wonderful. We love our new home, and you can sense the quality and craftsmanship in all the details. The pictures look great- but they don't even hold a candle to actually being in the space. We won't use anyone else!