Happy dog, happy life! THIS IS THE SPOT! Not only is this…read morenew spot extremely chic, clean, and friendly: their service is exceptional. I have a pug and rescue skittish dauschund, both treated as QUEENS, taken in for an immediate grooming and walked out looking beautiful and happy! The minute you walk inside you are greeted with family customer service, detail is evident in everything here. The Decor speaks for itself, open space and friendly to both you and your dogs. I will be making monthly appointments. This place will literally change our routine as it is easily accessible by foot and my dogs were so happy! They smelled great, had their nails done just right and I'm a super picky mom! I'm excited because they offer so many things such as references to vets, they sell books/art/dog supplies and professional photography. I'm honestly obsessed and I hope that if you live in Fells point/Canton/Harbour east You will check this place out. Five stars all around.

I had a similar experience to many of the other one-star reviewers. The biggest issue was the…read moreowner's attitude. She was consistently rude, dismissive, and unwilling to accept responsibility. Reading through the responses to negative reviews tells the story. Nearly every complaint is met with the same pattern: it's always the customer's fault, or she claims there's "no account under that name," implying the reviewer must have the wrong business. Instead of addressing legitimate concerns, she dismisses them and questions customers' credibility. Customer service starts with accountability, and unfortunately that was completely lacking here. Given the number of reviews describing the same experience, it's difficult to believe they're all mistaken, but I genuinely hope the dogs of Baltimore end up in places where both they and their owners are treated with respect.

This was my first time hiring Bmore Cats and while it's clear many have enjoyed their services…read morebased on the glowing reviews, my experience was different. Ron watched my two cats for a week. I notified Ron by text before I left that my younger cat is very particular about the state of her litter box. If left un-scooped for more than 24 hours, she will likely urinate on the mats just outside the box. She's been taken to the vet multiple times for this issue and its nothing medical or anxiety-related, she is just very high maintenance (who can blame her - if I had to pee in a box everyday, I probably would be too). The week goes by and Ron sends me photos of my cats daily. I do notice, based on the alarm system, that each visit is only 10 minutes, sometimes even less. I was surprised by this since he charges $25 per visit. When I arrived home, the state of the litter boxes was abysmal. Both boxes were full and the mats just outside the boxes were covered in urine. Some spots were fresh and others had dried and been left for a while. Even the hardwood floor in front of the mats was covered in dried urine. I've actually never seen anything like it from my cats. I was horrified to think of my cats walking through their own filth day after day in order to use the litter box. Peeking into the trash can, it's unclear whether Ron cleaned the boxes at all since I didn't see any signs of discarded litter either. Usually the trash bag would be much more full after a week. I asked Ron about the mess. His response was denial, saying that he cleaned the boxes every visit. He also said "I always kept everything clean but didn't know how to clean up around the mats". I found this odd for a couple reasons: 1. If he knew the cat(s) were having accidents, why didn't he mention it to me? 2. If he didn't know how to clean up around the mats, why didn't he ask? There was zero communication on his part that anything was even amiss. Had he stayed longer than 10 minutes at a time, maybe he would've noticed the mess or cared to look under the sink for cleaning supplies and paper towels. The cats were fed and visited twice daily but whatever else occurred during those visits, I'm not sure. I find it hard to believe that the cats got much social interaction or playtime within 10 minutes. With basic responsibilities overlooked and poor communication all for a whopping $300 for the week, I will not be utilizing Bmore Cats in the future and unfortunately, can't recommend it to others.

Ron is the only one I can trust with my giant Maine Coon, Stella. I frequently have to travel…read moreabroad, and I feel very confident that my kitty is getting the attention, playtime, and care that she deserves. We use whatsapp to connect while I'm out of the country, and Ron sends me a ton of pics to show me how Stella is doing. One time, Stella decides to kill a wasp and Ron stayed back to make sure she doesn't swell up like a balloon. I can't thank him enough for taking such good care of my cat. She also loves getting brushed now thanks to him, so hopefully I'll have less fur floating around the house!

We have had a great experience with Luv My Pet. We have a rescue Chihuahua with an abusive past who…read morehas some trouble trusting people, and he can be... a bit grumpy with strangers. We work long hours and were wary about scheduling walks with a service, but Kaitlyn from Luv My Pet has been so patient and loving with our guy (even though he sometimes barks at her), and their daily walks have really helped to socialize him. She even gets him to cuddle with her on occasion! We get a text message from Kaitlyn every day after their walk to let us know how he did, and sometimes we get pictures. Scheduling is so easy and convenient. We just email Jeff our schedule every month, he immediately sends us an invoice, and we pay online -- including a tip for Kaitlyn. Whenever something comes up, like if my work schedule suddenly changes or I stay home sick, I just text Kaitlyn to let her know. We are moving out of the area and are crushed that we can no longer use Luv My Pet for our pup. We would recommend their services to anyone in the city!

Luv My Pet is beyond the best! They have walked our dog Emilie for over four years and counting,…read moreand we recommend them to everyone. They are super responsible and have a great team, so we know a walk will never be cancelled. Even if our normal dog walker cannot make it, they schedule someone else, so we never have to worry that our dog will get walked! We can schedule, pay, change, and leave notes in the app, so it's super convenient as busy young professionals and new parents. Most importantly, their team is so caring. Luv My Pet has supported our senior dog through so many challenges - helping us to observe when she has had health issues of all varieties, offering encouragement and tips, and more. We cannot recommend Jeff and the team at Luv My Pet (especially our pup's bff and dogwalker, Hillary!) enough!

A few months ago, our dog, Alfie, became what we called, Facebook famous, after his door dashing…read morehabit resulted in his photo being plastered over all the Baltimore neighbor groups. After his last great escape, I realized that he needed some exercise to break up the monotony of his day. I emailed Andy and he was kind enough to come out that day and meet Alfie (and us, the humans in Alfie's life.) Andy started coming the next day to run with Alfie and wear him out until we get home. It's only been a few weeks but so far, so good. Andy is a pleasure to deal with. He's communicative and great with both people and animals. We really can't thank him enough for everything he's done for us and for Alfie.

We went on vacation for Memorial Day, as promised, and once again asked Dan to stop by and take…read morecare of Miss Kitteh. As always, he did a fabulous job - she was fed, entertained, and treated like the Royal Highness that she is. I had written some detailed instructions this time because of certain changes that had occurred since their last visit, and everything went smoothly and exactly as planned. To top it off, Dan actually let me know that I had overpaid them and said that he would credit my account for a future vacation - now that, my friends, is honesty. As far as I'm concerned, they can keep that money as a tip, because they surely deserve it. I am so glad that I selected Dog Day Afternoon as my pet sitting provider. As you can see by the other reviews, they're unmatched in both care and customer service.

I've trusted Bolton Buddies to care for my pet while I've been away on frequent trips out of town…read more They are professional, genuinely caring, reliable, communicative, and super flexible! I love how flexible they are, because my schedule is always changing and last-minute. Courtney at Bolton Buddies has dealt with a lot of strange mishaps with grace (broken door locks, scared cat getting stuck behind something in the utility closet, etc.). She goes above and beyond to make sure everything is OK at my house while I'm away. I am REALLY happy I found this company.

Bolton Buddies is simply the best. My job has me working random hours, and having a reliable,…read moreflexible, and affordable pet sitter/ dog walker has been a life saver. They have worked around my schedule, and put up with my admittedly neurotic requests. I can tell my dog likes the pet sitter. Bolton Buddies are more than my buddies, they're my friends.

It doesn't get much better than this. Brandy and her team are dependable, thorough, flexible,…read moreresponsive and a pleasure to work with. We have trusted our cats to their care for years. I wish we could have brought her along with us when we moved to New York! David G.

My sweet cat, Mr Tom, was well taken care of while I was out of town this last week…read more Daily written updates, clean litter pan & I think he might have even gained a pound or two! Thank you Brandy & Kim

Toby (my dog) loves Lori! I moved from a single family home to a townhouse. My dog cannot seem to…read morefigure out the porch potty that I've set up for him. I even set him up him a large patch of grass out there. He's just not getting it. In comes Lori. She walks several dogs in the community that I live in and comes highly recommended. She's been a lifesaver for Toby! He has used the porch potty on a few occasions but he's not consistent. He'll hold it, but I feel bad making him wait all day. Lori is great with dogs. She'll come and walk Toby and send me pictures telling me how their visit went. If you need a dog walker, Lori is your gal! She's the dog whisperer.

Lori is the best!! She is great with my little Kacy. I love how she sends me text updates with pics…read moreanytime she comes to walk Kacy. Lori knows who Kacy's friends are in the building so sometimes she will walk them together, and they love it! It tires them out and they have fun. I always leave a frozen Kong with peanut butter for Kacy, and Lori never forgets to give it to her before she leaves. When Kacy is sick or not feeling good, Lori will check on her and update me with how she is doing. When I'm running late from work or something comes up during a work day, Lori will come walk Kacy. Kacy loves her so much!! I would recommend Lori to anyone who has a dog. She is so sweet and plays with the dogs, and is very attentive.

Joe from Dog Fam has truly become a part of our family since we moved back to Baltimore 3 years…read moreago. He takes care of our Doberman like she is his own, and for a dog with some major separation issues, this comes as a huge relief on long work days and weekend trips. He works tirelessly to care for all "his" dogs and make the lives of dog parents easy and stress-free. I trust and would recommend Joe to anyone looking for dog walking, boarding, or day care services in Baltimore.

I don't write a lot of reviews but trust me on this.. If you…read morelove your dog.. Joe will match it.. No matter if you board your pup (and he has his own room to sleep in with his dog friends) or him and his associates walk him/her long and appropriate to their needs.. I moved over from rover and never regretted it. He is the guy for your dog.

We found Angela when we needed a dog sitter at a Baltimore Hotel. My husband REFUSES to use…read moreanybody else. Our dog loves the kids and blends into their family. We pick him up happy and stress free. He gets a lot of stimulation there, and I know they like him a lot. Worth the 30 mile drive for us, anytime.

Charm City Paws takes great care of our dog. The technology they use is great, and lets me know…read moreexactly how much time is spent with our dog. We love Angela and the company!

Never ever again. Their kennel cleanliness is perhaps non-existent…read more Boarded my guys for 2.5 days and he came back hacking and coughing. Had to take him to the urgent vet clinic and my baby has kennel cough. He received a bath I didn't ask for which has me concerned about the care and observation he received. I've been leery of the spot for some time after a few uses because there is no grass for him to pee or play. I've tried to overlook this, but how? Does he just go on the floor? Or in their kennels? In addition the owner's rude and dismissive disposition leaves much to be desired and much to avoid at all cost. Only because 1 or 2 of the front desk workers are kind do I feel regret for having to write this , but never will I ever subject my baby or myself to that facility. My dog's emergency vet bill, the poor care, and the lackluster customer service from the owner has me sold on never returning. An observation: a reviewer from just few days ago, 14 to be exact, made a similar complaint. Perhaps stop refuting the claim and review and clean a bit better, and treat your patrons like supporters and not the enemy. It's on you. NOT US! ***A lesser me would stand out of the spot warning people to not subject their dogs to that place

These people took super great care of my puppy. She came downstairs extremely happy and groomed to…read moremy expectations. This lodge will be my go-to for my babies and I would recommend to anyone who needs a trusted place for them to stay. Billy, the man who helped me was clearly very experienced and knew what he was talking about. He had great knowledge and knew the answer to every question, as I was nervous about leaving my dog here. I have no doubt that she had a great stay at Woofs and Wags.