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    Best Friends Fur Ever

    Best Friends Fur Ever

    3.7
    (63 reviews)

    When we go out of town and are unable to take our dog with us, Best Friends Fur Ever is our go to…read moredog boarding place. We love Best Friends Fur Ever because of it being easy to make an appointment. Once you have gone through the initial enrolling process and gotten into their system, you fill in a request for service online and they contact you within 24 hours (usually it is closer to 12 hours). During stays, Best Friends Fur Ever have great communication. Sometimes they will upload pictures. They will reach out with any issues they have and respond quickly if you have any questions. The employees here clearly love dogs. No matter who the employee is, when we go to drop our dog off they get really excited to see our dog. He, in turn, gets excited to see them. We love that Best Friends Fur Ever will take care of grooming needs while we are away. If possible, they will trim nails, bathe them and express their anal glands. Finally, the biggest reason we choose Best Friends Fur Ever, is our dog always seems well taken care of when we return to get him. If he is happy, we are happy.

    Best Friends Fur Ever has been a life saver! When I moved to Baltimore, I was looking for a safe…read moreplace to board my dog when I travel and to help him socialize with other dogs outside of our area. This place was just where he needed to be! I love how the staff are so attentive and welcoming during his play time. I felt safe because I was able to watch him from the camera. Beau (my dog) is usually exhausted after his visit. When booking, the client portal is very easy and efficient. The staff is very responsive and are very welcoming. You can feel the love from the staff and how they care for the clients and each other. I truly recommend boarding your dog at the Cockeysville location.

    PetSmart

    PetSmart

    2.3
    (55 reviews)

    It's not really Petsmart problem but the DoorDash delivery. Initially it showed 7:21 delivery,…read morethen 7:56, then 8:03, etc.....now it's 9:00 I can't see how to cancel it as it hasn't arrived.

    I had an extremely unprofessional and inappropriate experience with a groomer at this location…read more This was my first time visiting this specific location, and it will absolutely be my last. When I walked in, there was no greeting. Instead, I was immediately met with, "I thought you'd be here at 9:40," in a tone that was rude and unnecessarily authoritative. While examining my dog, she made an unprofessional comment about his face looking "raggedy." I had lightly trimmed the hair around his eyes so he could see, which has never been an issue in over six years of getting him groomed at PetSmart. The situation escalated when she attempted to charge a $50 dematting fee upfront, bringing my total to $173. This is completely inconsistent with my long history of grooming services. I have never paid more than around $130 total, and any dematting fee has historically been about $10 and applied after the service, not before. Even after I clearly stated that I was fine with shaving any matted areas and wanted a low cut, she still insisted on the $50 charge. When I calmly said I would call corporate to clarify the fee, she responded that she was "uncomfortable" with me doing so. That response was inappropriate and immediately raised concerns about the legitimacy of the charge. At that point, I no longer felt comfortable leaving my dog in her care and asked for him back. Her behavior escalated in a way that was completely unacceptable. She began making loud, aggressive "oo-ing and ahh-ing" noises and stood over me while I bent down to retrieve my dog. Her coworker had to step in and tell her to "back down." As I was leaving, she handed me my dog's collar and then falsely claimed that I "snatched" it from her. That accusation was completely untrue and felt like an attempt to provoke or escalate the situation further. It came across as gaslighting and an effort to create conflict where there was none. This entire interaction was unnecessary and handled in a way that was hostile, unprofessional, and concerning. A simple pricing question turned into pressure, intimidation, and false accusations. I left feeling disrespected, uncomfortable, and concerned about how both I and my dog were treated. I will never return to this location.

    Maryland SPCA

    Maryland SPCA

    4.5
    (38 reviews)

    I adopted my best friend here in December of 2009 when he was six months old. Shadow celebrated…read morehis Barkmitzvah combined with a fun Superbowl Party in Feb. of 2023, where guests brought birthday gift donations. He's doggone charitable. Taking the donations to the MDSPCA, I was able to see just how awesome the staff still is, how clean and organized the kennels are, and just how beautiful the building is. The dogs awaiting adoption were clean and looked comfortable in their cozy kennels with toys, blankets, cots, etc. Of course, I wanted to take them all home with me, but Shadow's my bestest boy and being 13 1/2, he's my one and only for now.

    My partner and I recently adopted two cats from SPCA Hampden, and we couldn't be happier. The staff…read morewas kind, knowledgeable, and clearly passionate about the animals. The facility was clean, warm, and welcoming, and it was evident the cats were well cared for--many were in foster homes, which we loved to see. What really stood out to us was how thorough the adoption process was. They carefully vet adopters to ensure the best match for both the pet and the family. We appreciated the thoughtful questions and attention to detail in finding the right fit. Our two kitties had a wonderful foster, who we got to meet, first on a zoom call, then in person on the day of adoption, and we were given all their medical info, plus a solid plan to help them adjust to their new home. It's been lifechanging having them with us, and we're so grateful for the care and dedication of everyone at SPCA Hampden. Thank you for everything!

    East Coast Academy of Dog Training

    East Coast Academy of Dog Training

    4.5
    (17 reviews)

    Rob Hirsch of East Coast Academy of Dog Training is a knowledgeable and patient teacher .. for my…read moredog Rocky and me! He works with you to understand your goals, and develops custom lessons with clear instructions for success. He always summarizes the lesson at the end, with written homework for consistency and follow through. I highly recommend Rob for behavior training.

    I adopted the most wonderful 13 year old boxer/pitbull mix from one of our great local shelters. I…read morewas her third home (which I still can't comprehend why) and she had pretty bad general anxiety and separation anxiety. Given her size and anxiety, I knew I would need some help. I was given a business card for East Coast Academy of Dog Training. The best recommendation ever. Initially, Paige was unmanageable on a leash. Her fear and anxiety caused her to be hyper reactive to wildlife, sounds, sudden movements. She would not respond to commands and she pulled me wherever she wanted to go. The first time Rob walked into my house, the whole energy changed. Rob has the most wonderful voice. He is soft-spoken. He never raises his voice. He has endless patience. Paige loved him from the first moment. For the first several visits, we worked inside on basic behaviors - come, sit, wait, etc. Paige caught on pretty quickly. So did I! It was as much about me learning as it was Paige. Rob always leaves detailed notes covering the lessons of the day. And consistent practice between visits is paramount. Then we began working on leash training for walks. Rob has given me valuable tools to make walks a positive experience for both Paige and I. We are still a work in progress and, weather permitting, I make a point of walking every day. Paige is so much happier and so much calmer. After 5 visits, I kept telling Rob that I needed more training. In his wonderful, calm way, he said that I didn't need more. That I had the tools to be successful and that he was only a phone call away if I needed to talk through anything. Rob never pushes additional visits if he feels you are ready to fly on your own. He has decades of experience. Go check out his website for additional detail. I appreciate Rob so much. He has made both Paige and I so much more confident. I cannot recommend Rob Hirsch and East Coast Academy of Dog Training enough!!!!

    Off Leash K9 Training Maryland

    Off Leash K9 Training Maryland

    4.4
    (74 reviews)

    Listen, I'm not sure where to start because there's so much I want to cover regarding OLK9's Day…read moreCamp Program. First things first, Craig [Martin] is a Rockstar trainer. Period. Our very first interaction was great...his energy was wonderful...he did not disappoint! He was very methodical with his approach...explaining every step of the process...very engaging...constant updates of the Boyz progress...videos, photos...wait! The photos that I received were Ahhhhhhh-mazing, I mean impressive...only to learn that he's a photographer as well...but I digress. The Boyz are spoiled and I have no shame in stating this...*smile*. But they needed to learn manners. I have two large and very strong Standard Poodles - Mr. Brown and Max. They're extremely smart, pretty obedient in the house, but a huge challenge on walks...my poor dog walker. I wanted to be able to take them anywhere without the extended conversations of sit, stay, what are you doing? you know better... etc. At any rate, I'd been following OLK9 Maryland for some time online. I knew that training for two dogs was going to be a budget buster. Thankfully, I was able to take advantage of the "Black Friday" or "Cyber Monday" (can't remember which one it was). I cannot say enough about the great experience I had...the Boyz were happy to see Craig each day which was a HUGE relief for me. Yes, additional work/training on my part is required...to me that's a no brainer. As a responsible pet owner, I want to make sure that there is consistency and an expectation that my Boyz are well behaved and well mannered. Which means I have to do the work. Funny, as I was driving home from our final session, I was so tempted to take them on a short walk because I knew it would be enjoyable. But decided to wait until morning... I'm so excited to be able to have an enjoyable walk with these guys... less scolding and more bonding. Well worth the time and financial commitment. Thank you OLK9 Maryland for bringing additional joy to our home... things are definitely more "manageable". I'm really looking forward to our walks, especially since there will be NO more pulling! Can't wait to be able to take them to the "brick and mortar" with me once it's open! "Life Changing K9 Training"

    I wasted over $1,000 to unknowingly abuse my dog through Off Leash K9. I sought help because my dog…read morewas reactive toward other dogs, loud vehicles, and people. I was desperate to help my dog and myself and Off Leash K9 had good reviews. What these folks didn't tell me was that my dog's reactivity, what I thought was outright aggression, was actually fear - that she was scared of all of these things and trying to protect herself from them. So with the use of the e-collar (really just a shock collar let's be honest), I punished her every time she showed a fear response at Off Leash K-9's direction. This definitely changed her behavior, but rather than helping her feel more comfortable with the things that scared her, we instead punished her for being afraid and taught her to hide her fear responses. I wish I had looked at the science behind dog behavior, because I now know research shows that punishment through things like e-collars, buzz collars, spray bottles, etc. are incredibly counterproductive to changing dog behavior long term and they seriously traumatize the dog. I'm so very grateful to have met a Fear Free trainer who taught me about positive reinforcement. It has improved my relationship with my dog immensely and it has ultimately lead to the sustained behavior change I was looking for. Please do not waste your money on abusive, ignorant training through Off Leash K9.

    k9dness - dogwalkers - Updated August 2026

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