I took my baby to this so-called groomer; I have a multi-poo 16 lbs soak and wet - they HACK,…read moreSCALD, BALD my dog!!! not very remorseful --they offered no payment, but I wasn't gonna do that anyway.. this trauma left my pet terrified and traumatize!! if you love your pet -- stay away from this location.

As a dog mom I am terrified for the animals left in the care of this establishment. I scheduled a…read morevisit to check out the facility and meet the staff. The out door play area is smaller then the kitchen in my condo BUT more alarming then that is that the staff were unable to answer 2 basic questions: 1) Whats your emergency protocol? 2) What vet do you use for emergency injury situations? The answer to my questions was to hand me a business card for Meg, the general manager and explain that the individual doesn't work the front desk normally. My problem is that no matter what your role is within the facility you should know the answers to these basic safety/emergency questions. At the very least you should know where to find the answers and provide them when asked. No, I never messaged Meg. I'd never trust my child to a day care who's staff was uneducated on emergency and safety protocol so why should I trust my puppy to a staff who can not answer these simple questions. Before we jump on the "they just opened, give them time to find their footing" bandwagon let me again say, the individual didn't even bother to look up policy or anything just handed me a card and said that I should email her. I will say this: It appeared to be a secure location, I had to be buzzed in and there was another 2 doors between me and the rooms the dogs are in. It was clean and appeard organized. All this to say - if you like to be the guinea pig then sure, try them out but if your pup is you kiddo then I caution you to look elsewhere. ​

It doesn't get much better than this. Brandy and her team are dependable, thorough, flexible,…read moreresponsive and a pleasure to work with. We have trusted our cats to their care for years. I wish we could have brought her along with us when we moved to New York! David G.

My sweet cat, Mr Tom, was well taken care of while I was out of town this last week…read more Daily written updates, clean litter pan & I think he might have even gained a pound or two! Thank you Brandy & Kim

Dr. Shawn Koelmeyer is a hidden gem amongst veterinarians. He ìs knowledgeable and cares immensely…read moreabout his patients. He has the best bedside manner of any doctor I know, and will take as much time as needed to explain and answer every question. During the most difficult time when the end of life for a pet is inevitable, the compassion of the entire staff went above and beyond what you would expect from any doctor's office. Although I have moved out of the state, I continue to maintain Dr. Koelmeyer as a close and dear friend.

I've taken my pet toy poodle bichon mix, Cher, to Liberty Animal Clinic for 2 years, since she was…read morea puppy, and I am very impressed with the team. My fur baby has been in great hands at this clinic, Dr. Spencer performed her spaying and she had the tiniest little incision (with a cold laser finish to expedite the healing). The wound was so small I was very impressed and my pet recovered very quickly. They also have trimmed my dog's nails for a small fee and offer grooming. Dr. Brown has administered Cher's vaccinations and has amazing bedside manner with the animals. The vet techs and office staff are also very attentive and caring too. I feel as though the prices are reasonable and that the value for money is excellent (her meds came with rebates sometimes too). Dr. Brown has been a vet since 1968 and has experience with treating exotic animals (I learned this from a side conversation with him). In his private office he has a beautiful McCaw parrot that was found in the parking lot, no owner, and when I asked if the parrot was surrendered he said no, he has wings and chose this spot, he could've gone anywhere--now if that's not a good "animal sense" omen I don't know what is! I learned of Liberty Animal Clinic per a referral from Precious Pups in Edgewater, MD where I purchased Cher. Precious Pups includes a checkup at Liberty Animal Clinic, stool sample inspection, as well as a spay & neutering discount with the purchase of every pet. So I figured I would go to Liberty Animal Clinic (out of my way, not close to where I live) for the service included in my pet purchase, and eventually transfer elsewhere. End story: I was so impressed with the service and care for my pet I continued to go out of my way to have Cher seen by this clinic. I'd also like to add that when Cher needed leg surgery for a luxating patella Dr. Brown gave an excellent recommendation to go to Beltway Surgical Referral. Another GEM like Liberty Animal Clinic.

They took good care of my dog and she came back to us in fine condition. I think their prices are…read morehigh in comparison to other kennels

The dog-loving people at Deer Park have gone above and beyond with our Nellie for the past 12…read moreyears. Her name is Nellie because she is so Nervous, but the people at the kennel have made it her "happy place."

Prior to bringing my dog to this place to board her, I had the pleasure to meet the owner, and have…read morea lengthy conversation with her. She is dedicated , and attentive to the dogs under her care. She took the time to explain the features of her business and was not rushed during conversation. I had the opportunity to speak to some dog owners who were picking up and dropping off their dogs. One patron stated that she has been going to TT's Doggy B&B for years , and she highly recommends this place . I am looking forward to bringing my dog to this business for my dogs care. I recommend this business .

Excellent Doggy daycare! Our furry besties are always so happy when we arrive to board them at…read moreTT's! The owner is kind, considerate, and highly knowledgeable about taking care of canines and keeping them safe, sound, and happy! Also a plus is the onsite dog grooming services available by appointment! I recommend this Doggy B & B! I have been a customer of this pet care provider for over 4 years and have never been disappointed in the boarding service I received! My pups come home well and well-tended to!

I have been using Grateful Dog Walkers for years now. While I understand everyone has their…read morepersonal favorites, Liam is mine and definitely my dogs. Often there are one to three dogs here at any one time and whenever they hear the name Liam they run to the door and greet him as a long lost friend whom they love. I have often asked at the last minute for him to get them, board them or just keep them for the day and never ever has he said NO! He is always willing to accommodate and go the extra mile even arranging for one of them to get groomed at his house while I was ill. I know the transition has been a bit chaotic but I also know my dogs have not suffered one bit and absolutely love their time with him.

I was a big fan of Grateful Dog Walkers... But the best thing about them is no longer there…read more.. Mackey Scanlan. Not only was Mackey, a consummate professional, he truly loved and cared for my pets, as though they were his own... And, he treated my home as though it were his own. Unfortunately that wasn't something that wasn't upheld by the rest of GrateDog Walkers in this area. I had serious issues with Liam SEVERAL times. I specifically told him that any new person needed to be introduced to myself and my husband, as well as our pets prior to coming into our home. This is something that we do with ALL contractors. It is an industry standard. It did not seem to be an issue when I discussed it with Liam... however, it was completely lost on him when on more than one occasion, he had somebody completely different, show up at our house at the wrong time whom we had never met! I called Liam, and I was assured that Mackey would be the person who would then come back. I actually had to contact Mackey directly to ensure that he would be there the first time this occurred. The second time this occurred, a new person showed up that I had never met, locked a cat who was on Prozac in our bedroom, who, then ripped up a bedroom carpet... Liam claimed that this was impossible, they would have never shut the door, but we were out... This is not some thing that Mackey, who was very familiar with our pets, very familiar with our home, and very familiar with our routine would have ever done. Trying to discuss the matter with Liam, he took absolutely no accountability, and actually put the blame back on me. I have had numerous issues with billing, I've had to reach out on more than one occasion because of it. It's just all very haphazard and unprofessional. It's really sad, because the place where I get my dogs groomed recommended Grateful Dog Walkers specifically because of Mackey, and I got them several new customers because of Mackey... We have all left now. What's worse is, I had actually purchased a gift card for Mackey, and when he could not come to my home, Liam had stated he would come to my home and handle my pet for me. I agreed to that. Liam actually stated that he had picked up the gift card and was going to deliver it to his employee Mackey. I checked with him on three occasions after the last pet visit, he had no clue there was a gift card, no clue of the amount or where it was purchased to. Clearly, Liam kept the gift card for himself. I have no use for such unprofessional persons, the entitlement is beyond reproach. I have a second home, and a very large upscale community, I had very strongly recommended this group, and I am now very strongly recommending to all of my friends and neighbors not to use them until they replace Management here. Smarten up folks! You let an honest, hard worker who brought in clients go to keep someone who sleeps in, doesn't return clients calls, and when they do, berates them and is insanely unprofessional. This is the absolute best example of the Peter principal that ever was! GO ELSEWHERE!! PS notice that it's Mackey's name that is complimented on other reviews... Take the hint people! either clean up your act down here, or simply keep your flagship operation in the Baltimore area

Fine little Ma & Pop animal groomer! I had used them multiple times to trim my dogs nails. They do…read morea fantastic job even though she hates it! She is a 55 lb lab and they are so gentle and easy with her. I have used the self serve cleaning area as well. Works great and they supply all you need to get the job done. Will continue to frequent!

After endless searching to find a decent groomer, I finally found it. I've been taking my dog here…read morefor a couple of years now and I am really pleased with how my dog looks when I come to pick him up after a grooming. I will advise in the warmer months, they book up quite fast so I recommend making an appointment way in advance.

I came to Downtown Dog Resort about two years ago at the suggestion of a family member after…read moreadopting my Lab/Pit mix baby, Buffy. I needed help with training, and I honestly couldn't have made a better choice. Daft did an amazing job training Buffy and continues to work with her whenever he sees her during boarding. The entire staff is wonderful and treats Buffy like family. As soon as we get off the 95 exit, she gets so excited because she knows exactly where she's going and can't wait to get inside! They've even introduced her to swimming on Wednesdays and Saturdays, which she absolutely loves. I travel quite a bit and board Buffy frequently, and she always comes home clean, happy, and completely exhausted--which is exactly what I want! I'm writing this review because I learned the hard way that not every dog daycare and boarding facility is created equal. Since I live in Owings Mills, I decided to be lazy and try a place closer to home just for the weekend, Parkwood Pet Resort in Pikesville. I won't go into all the details because there's a lot, and I'm addressing those concerns with their corporate office. I'll simply say that after I had already paid a deposit and Buffy had completed her temperament test the day before, they made it very clear that they didn't want her there and even suggested that I take her to their West Baltimore location aka the more Urban location. I'll leave it at that because I don't want to turn this review into a negative one about another business. However, that experience definitely opened my eyes and made me realize just how special Downtown Dog Resort really is. So, this review is also my apology to Downtown Dog Resort for ever thinking that all dog daycare and boarding facilities were created equal. They are NOT! Thank you to the entire Downtown Dog Resort team for loving and taking care of my Buffy like she's one of your own. We appreciate you more than you know!

When we went on vacation four days ago, we dropped our dog off when we picked him up after our…read morevacation he was full of fleas. Also, I realize that it's a dog kennel but the smell of urine was so strong in the reception area that I ran outside. Never again. That place never used to smell that bad.