Brittany is so kind and helpful. The team gave my dog a…read morebreak when he became overstimulated to reset and enjoy the rest of his camp day. I appreciate their proactive work! I also love being able to check on him on their app.

As someone who has worked here and QUIT:…read more Employees were expected to handle large numbers of dogs under extremely stressful conditions, and I witnessed dogs being roughly handled and verbally mistreated. Dogs were called names (bitches) and spoken to in ways that I found completely unacceptable for a business whose entire reputation is supposed to revolve around caring for animals. When I was first hired, the staff did not give me the required safety and training video. From my experience, there was no apparent urgency to make sure I actually received or completed the training before being put to work. It came across to me as pure, unadulterated laziness and negligence. The treatment of employees was just as disturbing. We were not allowed to sit down, even during long periods of physically exhausting work. I eventually passed out on the concrete floor in the large-dog section. When I fell, my eyeglasses went into my face so hard that they left a visible indentation and caused bleeding. One of the moments that really shocked me was when I specifically asked what I was supposed to do if dogs got into a fight. I expected a clear answer or established safety procedure, especially in a workplace responsible for supervising groups of dogs. Instead, the response I received was essentially, "Shit, I don't know." That was extremely concerning to me. When you're responsible for multiple dogs in an environment where fights can happen, employees should know exactly what protocol to follow before an emergency occurs. Being met with "I don't know" when asking a basic safety question made me question how prepared the staff actually were to handle a serious incident. The incident was visible on camera, and a coworker's mother witnessed what happened through the camera footage. Despite the seriousness of what happened, I received no meaningful assistance. Instead, when I regained consciousness and attempted to get out of the pen on my own, the dogs got out. Rather than checking whether I was injured or making sure I was okay after literally passing out and hitting my face, the focus was on the dogs having "escaped." I was then told to take a ten-minute "break." The entire response made me feel as though they believed I was exaggerating or faking what had happened rather than dealing with an actual medical incident. The owner's retarded son was present during the incident and, in my experience, did nothing to assist me. There were also serious concerns about the way people were treated. I personally experienced and witnessed behavior that I considered racially insensitive and discriminatory, and I found the owner's conduct toward certain people deeply bigoted and unacceptable. These are not the values I would expect from a workplace or a business serving the public. I would strongly encourage anyone considering employment here or dropping off your animals, to ask detailed questions about employee and pet safety, breaks, incident procedures, and how both employees and animals are treated when nobody is watching. Additionally, Neil (if currently employed at this location) is in desperate need of some proper oral hygiene. Perhaps a trip to the orthodontist, or the use of this Listerine (the strongest I could find) that I've attached below. No one should have to deal with that torture in the workplace.

For over six months now, I have employed William Kupisch for daily dog walking; Will is absolutely…read moretrustworthy and reliable, pleasant to know, and wonderful with my big dog, a Collie-Shepherd 75 pound 'galoot'. My dog just loves his 'Uncle Will" who has been a great help to both me and my dog since I sprained my ankle. Will has also done pet sitting in my house which has gone very well. A few of my neighbors have noticed Will walking my dog and one commented to me "he's so good with the dog". The bottom line is that because I know Will cares about my dog, and knows what he is doing, I can relax. He's a great communicator, takes pride in his work, and is responsible every single day. Anyone needing his services would be fortunate to employ him.

I love William for walking my dogs. He is very knowledgeable about animals…read more William has always been very professional. He has a natural ability with dogs. My dogs just love being here with them. I would not have anyone else for both.

My dog couldn't wait to get out of the car when he stayed there…read more It's totally family owned and staffed. I highly recommend Barton Manor!

I'm new to the area and needed to board my dogs for a couple of nights and I'm so happy to have…read morefound this place! Their website is full of useful information and Cheri filled me in on everything else I needed to know. The location is beautiful and secluded and from the moment I arrived, I felt at ease. They took great care with my dogs (both rescues) and even my younger pup, who is afraid of most things, seemed perfectly content to explore the grounds with one of the kennel employees. When I picked them up, they were happy, which any dog parent knows is the key to a great boarding facility. So happy to have found such a great location run by people who obviously take great care with the pets entrusted to them. This is without a doubt my new go-to kennel!

Another successful visit for our Bailey at HB&B! Tommy and his staff know and love the dogs in…read moretheir care- Bailey hops out of the car and hardly looks back at drop-off. When we pick her up she is clean, happy and tired from all the fun. Highly recommend!

Bogey has been a client for at least 2.5 years. he absolutely loves the staff at Hereford. he runs…read morein and doesn't stay good bye ! I don't know how many girlfriends he has found but I know a lot of friends. I can't say enough nice things about Hereford Bed and Biscuit.

I've been taking my dog to Sandy's for the past eight years. She always does a great job. He comes…read morehome happy and looking good. He's a very anxious dog and she's incredibly good with him. I used to take home to PetCo and PetSmart, but he would act strange and be extreme sleepy for a couple days after. He's never had that issue with Sandy's, he always comes home ready to play.

I came to Downtown Dog Resort about two years ago at the suggestion of a family member after…read moreadopting my Lab/Pit mix baby, Buffy. I needed help with training, and I honestly couldn't have made a better choice. Daft did an amazing job training Buffy and continues to work with her whenever he sees her during boarding. The entire staff is wonderful and treats Buffy like family. As soon as we get off the 95 exit, she gets so excited because she knows exactly where she's going and can't wait to get inside! They've even introduced her to swimming on Wednesdays and Saturdays, which she absolutely loves. I travel quite a bit and board Buffy frequently, and she always comes home clean, happy, and completely exhausted--which is exactly what I want! I'm writing this review because I learned the hard way that not every dog daycare and boarding facility is created equal. Since I live in Owings Mills, I decided to be lazy and try a place closer to home just for the weekend, Parkwood Pet Resort in Pikesville. I won't go into all the details because there's a lot, and I'm addressing those concerns with their corporate office. I'll simply say that after I had already paid a deposit and Buffy had completed her temperament test the day before, they made it very clear that they didn't want her there and even suggested that I take her to their West Baltimore location aka the more Urban location. I'll leave it at that because I don't want to turn this review into a negative one about another business. However, that experience definitely opened my eyes and made me realize just how special Downtown Dog Resort really is. So, this review is also my apology to Downtown Dog Resort for ever thinking that all dog daycare and boarding facilities were created equal. They are NOT! Thank you to the entire Downtown Dog Resort team for loving and taking care of my Buffy like she's one of your own. We appreciate you more than you know!

When we went on vacation four days ago, we dropped our dog off when we picked him up after our…read morevacation he was full of fleas. Also, I realize that it's a dog kennel but the smell of urine was so strong in the reception area that I ran outside. Never again. That place never used to smell that bad.

I have visited this groomer twice and both times have been extremely happy. They will now be my…read morepermanent groomer. I previously used a local mobile pet groomer but after not being called back in a timely manner by them I will not be using the mobile groomer again. Pawsitively Perfect does a great job and has great prices. My Abby looks beautiful!!! Highly recommended.

I love bringing my dog to this groomer. They know him by name and he always looks so cute. The…read moreowner and her staff are always helpful and very timely. I would highly recommend them!

A great walk for the dog! Mark has such a love for all dogs! I would Definitely recommend!read more