Do not rent from this company. We asked for pickup at friday at 4. They came at Friday at 10 a.m…read moreand took the bounce house from a 1000 kids. The owner said we needed to pay another 800 dollars to have it for the rest of the day. Please do not do business with this company.

Owner who says has been in business for 40 years needs to learn some phone and people skills . Have…read moreused them for 3 or more years now for bouncy houses with no problems until this year. Was told when this booked that the bouncy house would be picked up the next day which was a Sunday , perfect because I don't want that behemoth sitting on my lawn for longer than 24 hours ! So when I didn't hear from them on Sunday I called and they told me it would be first thing Monday....ok ...not really acceptable but I understand. Now they are 2.5 miles away so when I called at 9:00 am Monday and the owner said they are on the way I say great . I did a couple of errands and came home around 10:15 to find their equipment still on my lawn . I called back and talked to the same "rude " so called 40 year in business owner to ask why it wasn't picked up yet and he went off on a tangent about this being the busiest weekend and 200 other customers and no help , and then went on and asked me if I was one of "those guys " who sat around and watched my lawn all day ! WTF ? Who does this guy think he is ? So .....I had to do a face to face with this arrogant so called business owner . Sure enough....just what I thought....jumped up in my face and proceeded to tell me I'ma "Kenny" .....ya know a male "Karen"....not once but at least five times ! He is a lucky man.... I would not recommend doing business with this man unless you get a written contract for drop off and pick up times . Very unprofessional.

This store has everything from masks to make up to frivolous costumes to smoke generators and…read moreeverything related to Halloween!

From the owner: Don't get caught dead in last year's Halloween costume. Visit any of our costume stores in Boston,…read moreMA and you'll find an assortment of themes.

Jeanie is amazing. She set me up for the best possible wardrobe for our project! She went the…read moreextra mile to ensure we had what we needed to pull all of the characters off. Highly recommend using the costume company for any of your costume needs.

I am a big fan of The Costume Company and have used them for years. They are my go to when I want a…read morebeautiful costume that won't be something everyone else is wearing. I just noticed the bad review from 2017 and I wanted to write to say that I've always been treated with the utmost respect by the owner and her staff. I'm sorry for how that customer felt but I can assure you that experience is not the norm. I have always seen the staff be super nice. Love their selection & quality of costumes. Definitely plan to use them in the future.

What a nice boy he gave me a free bag of Halloween candy because I thought my order contained five…read morepezz but it was just one what a nice boy anyway if you're reading this reply with your Snapchat and or Instagram let's be friends (or more) Happy Halloween!! Update by the way I really needed this because I had a full cauldron that I had to fill and this fills it perfectly and my horse borders are going to be so happy when I give them their Halloween candy and sell them the halters because my margins were getting really low because I've been spending so much on candy and other things so thank you so much maybe I can actually make money on the horse halters I sell!

I've always had good luck with these people. I'll stay with them. Going there again tonight…read more Neil

They are closed. Have been out of business for a while .they were amazing people and well made…read morestuff.

Bryan and I went last eve to rent our costumes for the YELP Prohibition party. It's a small store…read moretucked in an alley- with what seems like thousands of costumes. One on one service to help us. A dressing room to try things on. And lots of accessories added in. We were in and out in less than half an hour with everything we needed. We are ready to party! And I know where to go when the next costume activity arises. Just know- it's cash only for rentals so bring money not plastic.

This Halloween Superstore is just that super! It has a dazzling array of items from costumes,…read moremasks, makeup, props and varied sundries, all to make your Halloween extra special. There is not another store of this ilk that remotely comes close leastwise in our area.

Probably the only place in the area suitable for your costume needs for Halloween. My brother was…read moreable to find everything he needed and we explored many options. Give it a go if you're struggling!

Great selection of party good but the customer service is horrible. People doing other work while…read morethe lines get longer and longer, I heard one say softly, they will just have to wait!

This is a pretty great party city. This chain of stores is slowly dying and it is nice to have one…read moreto visit still as I throw monthly events and am always on the lookout for props and decorations. The store was a pretty tight squeeze between aisles, but they have everything you need and more. I was able to find tons of great party supplies for my event. There unfortunately was only one person ringing people up and the line was about 10 people deep. One member of the staff was blowing up balloons and several people were on the floor. The cashier was pretty friendly though so I wasn't too worried about waiting.

For a relatively small store they do manage to stock a very large assortment of merchandise. I am…read morealways amazed at what they can fit into a small space. They carry magic supplies, joke gifts, Halloween masks, books, crystals, herbs, jewelry, souvenirs, and more. The prices are very reasonable for the items that they have. The people running the store are always friendly and helpful. If you are ever in Salem you should definitely give this store a spin!

I love everything about this store but the main reasons I keep coming back are the warm atmosphere…read moreand how welcoming the employees are. Magic Parlor is one of the places that mean the most to me in Salem because it's so much more than just a store. I've gone there when experiencing a depressive episode and I once ducked in for relief when my PTSD was triggered by something going on outside. This is not just a store for me.............it's my safe place.

Love these ladies!!! They are sooooo attentive and helpful and fun!!!!! You want to support this…read morefamily business!!! We'll be back for Xmas :)

I've been to both locations of Joker's Wild, and I have never had a bad experience at either. The…read morestaff is amazing! They are very knowledgeable in terms of their inventory and what kind of things one might need to put an entire ensemble together. For a seemingly smallish place, they have an outstanding selection of both costume, themes, costume, accessories, and all at different price points. They're the only place around that carries a huge section of theatrical makeup - high-quality and far better than you would find in any pop-up Halloween shop or big box store. Highly recommended!