Earlier this year we had Jim and Brown's Custom Contracting renovate our kitchen and could not be…read morehappier with the results. From start to finish Jim was very communicative, professional and easy to work with. He kept us informed throughout the entire process. Our new kitchen looks fantastic and we highly recommend Jim and his team. We'll be contacting Jim for our future renovation needs!

Quick Summary: Jim runs an exceptionally professional business, and I would gladly hire him again…read morefor any job to improve my household. He is an excellent communicator, and his workers were not only courteous but very skilled at their respective jobs. He was able to finish my basement in a timely manner with high-quality materials. I could not be happier with the work Brown's Custom Contracting did within my home. Detailed Summary of My Experience: I contacted Jim initially just to get an estimate for finishing my basement, which was in a state that needed major work because the walls were made of cinderblock and the floors were complete concrete; it was a space that was probably best used for storage and I would not call it "comfortably livable." Jim arrived quickly for an estimate and helped me explore the possibilities of the space, even going so far as to note what would be difficult or expensive to pull off. Within days he provided an estimate for the job, which I found out during the process was a major ordeal involving many phases and individuals, so I'm impressed he was able to produce a price so quickly (and in the end it was an accurate price). I signed Jim up for the job because of his straightforward and pleasant attitude. In the weeks and months that followed (this was a major job, I want to note), Jim gave me frequent updates about what workers I could expect to come by and when/how-long they would be there. Every person who came onto the property was skilled and good about communicating what they would be working on, especially when they had questions about the possibilities of the space. Jim also handled all of the work involving the permits and he worked with the county to ensure everything was up to code. He also alerted me any time there was a change in plans or if there was a possibility of delay. Given how involved this basement-finish job was, there were plenty of opportunities for major hurdles, but the project was still completed in a timely manner, and it was always clear to me what was going on, what would happen next, etc. The final product is everything I could've wanted. Jim made efficient use of the space to make as much of it "comfortably livable" as possible. Even the water heater and HVAC unit were relocated with no diminishment in functionality just for the sake of making the basement as good as it could possibly be. I'm very pleased with the additional space my family has been given, and there isn't a single rough edge in the room. Jim's guys are the best and I highly recommend his service to anyone looking to improve their homes. I have included pictures of the job before and after just so you can see the quality of work.

I had problems with the bolt on my shed door. I tried to put a new one on but did a lousy job…read more BFF came within an hour and fixed it in about 30 minutes. Charge was reasonable. Very polite and friendly as well. Will use him again. David R. / Baltimore County

I had problems with my toilet running constantly. Leon came and fixed it in about 30 minutes. It…read morewas super fast and reasonably priced. Leon was friendly and knowledgeable and a pleasure to talk to.

Great company, great service. Responded very quickly, came within a day and did excellent high…read morequality exterior renovations. Very highly recommend.

We got a great deal on our new siding and ROI did a fantastic job! It was time to replace our super…read moreold siding and the sales process was fair and we did not feel pressured at all. We got a great deal and I recommend using ROI for your next project. The construction team was great and even though the project took a little longer then expected it was still done promptly. There was a slight delay because they found old asbestos siding and that needed to be removed. Our project coordinator Brooke was very nice and helped everything run smoothly.

Bob Tuttle is an awesome human being!! When I needed help with a roof issue, he was at my house in…read moreno time and made the repair. He took the time to educate my husband and I about our 20 year old roof after a thorough inspection and advised us that it might last another year, but it was in bad condition. Well, we found out how bad it was when the ceiling in my home work office started leaking on my desk one stormy rainy day. I called Bob and left a message asking if he would be interested in checking out the issue for us and he was at our house within 15 mins and was up on the roof repairing that section this time. He didn't charge me a penny and would not take payment. Bob is the most decent, honest and caring business owner I've ever done business with. Bob and his crew take pride in the work they do, and our new roof looks fantastic. Bob gave us a great price, and he went above and beyond to make our roof perfect. Bob's years of experience and his personal code to do the work correctly is reassuring. If you want a top-of-the-line roofing company with an owner who cares about doing the work correctly - CALL BOB !!!!!!!!! I'm so glad I did.

Bob's a great guy. He and colleague came out promptly to fix several places on my roof. Even though…read moremore problems were identified and fixed, still charged same as original bid. I will definitely use Bob when it comes time for a new roof.

We used Pasadena Floors to install carpet in our family room and on our stairs. Every part of the…read moreprocess was excellent. They were prompt, professional and reasonable on their pricing. Thank you to the entire team, Bob, Jim and Chris. And to Alberto on the excellent installation. He and is partner were prompt, respective of our home and a pleasure to work with.

Pasadena Floors install new hardwood floors in my home. The entire team from sales to installation…read morewas very professional, finished ahead of schedule, and a pleasure to work with. I highly recommend Pasadena Floors

My husband is a woodworker and is always looking for great sources for quality wood, as well as…read moreinspiration pieces. We've been to ReStore, which we love. We also recently discovered Second Chance, which we thought was awesome. So, we were excited when we found out about this place. The amount of wood that they had was amazing! It was a fantastic assortment of different quality kinds of wood, at very reasonable prices! They have a great selection of items that you might need for your home, whether you are remodeling, or just looking to add a few new pieces to your decor. I did not realize until I looked at their website that they have a $10 per year membership fee. However, for the quality of items you get at such amazing prices, it's definitely worth it to support a great non-profit.

Thankfully, The Loading Dock (TLD) in Baltimore, MD, takes financial donations. They do need them,…read morefor the "General Fund," to keep the lights on. Also, they take checks and value privacy;-) Just by looking at their video shorts, I wish that I could make trips there with my children, but "when life gets busy" time flys by. I get a chuckle when I see their staff of 2-4 at a time refer to things I grew up with "as antiques," but I guess they are. Everything is "back in style" every 25+ years, so if it's "Stinkin' Cute" don't be afraid to try it! Their "customer service staff" is delightful and outstanding++ as they have been from the beginning! I could spend hours (as one of their staff members has suggested in a video short), but my family would officially think "I had gone missing". (that's a "joke" in case you've lost your sense of humor these days) As an ex-fed, I'm thankful that I'm a member of the very "inexpensive annual $10 donation of product" team. It breaks my heart when I see people tear up old homes on some, but not all TV Reno shows. The next time my contractor is able to work here, I'm going to recommend that they take all of their "unused but still good materials here". Thankfully, TLD (at 2 N. Kresson St., in Baltimore, MD 21224) sells fantastic products from "what was truly back in the day" at Extra Low Prices. Such a small staff, still running fast. Give them a call, their phone # is 1-410-558-3625. They are open every day but Sunday. They also host great community building events, check out their calendar! Can't say enough good about them. I keep hearing over and over about "new trends and changes" but ~ TLD is a BEST Representation of how Old can consistently be made New again. Thanks to You and the Staff for being "consistent in your values" from the beginning of your time in Baltimore, regardless of who you are and what level of status you have achieved.