New to Wilbraham and heard about this little gem tucked away on a side street. Small but oh so…read moremighty cafe with yummy breakfast bowls, sandwiches, and of course sweet things. The SC team is gracious and accommodating. A must visit stop!

Very inconsistent food. Reached out to owner after a particularly bad take out lunch. Not…read moreprepared as described, literally, not the right ingredients, and lots of lettuce which was not listed. It was yucky. I never heard back, which was frustrating. I think it's a nice atmosphere, lots of nice people eating there, but for the money ($17 for lunch sandwich) I would like more consistency. Just put the proper ingredients on the sandwiches, for example! And, if a customer reaches out quietly and privately with an issue, it's really good to respond. Disappointing. Not just a bad day, this has been ongoing issue.

Oh, the joy of Randall's!…read more The produce displays all look like a still life, the smell from the bakery is, unfortunately, intoxicating and the deli is of excellent quality. Staff is knowledgeable and very helpful. I love patronizing a family business, especially one with such great prices. Be back soon!

On two separate occasions I was on line and a female cashier waved a man behind me to walk in front…read moreof me to get taken care of first. I do not come here very often due to the disgusting entitled behaviors of this store's typical demographic of customers. I know the staff can't do much... HOWEVER... They CAN encourage these people to wait their turn and respect the rights of others. I don't care how rushed a man behind me is. He should NOT get to be waited on first as a reward for his toddler behavior. Today an older white lady was taking up space in the entire fire lane with her Escalade and decided that the "right" time to jerk her car into the road (looking right at me too) was right when I was already"en passant"...nearly hitting my car. While in the store another white women decided it was okay to open a cooler door right into my back. No "excuse me", no warning, no apology, nothing. I won't let things like this go because 1. THEY sure wouldn't if it were the other way around. 2. I have as much right to exist as they do. I don't go here regularly but I've gone here enough times to have observed that this behavior has been enabled and given a free pass. These people act like they're better than most people but I've observed better manners at Walmart. I can't wait until November when the hateful, smug smirks will be wiped off their rude, entitled faces.

Best milkshake ever! Try the Oreo. The bubble waffle is…read moreamazing too. Friendly staff.

Nothing short of amazing!! If you want a unique dessert, try Sweetera & Co. The Staff are amazing…read moreand this is a wonderful small business!

Decided to try this place out for my daughters first birthday. The cake was strawberry flavored…read morewith a whipped frosting. Everything my wife asked on this cake Jolene delivered and then some ! All the guests including the birthday girl loved the cake ! Reasonably priced for such great work , great taste and I was shocked that it wasn't overly sweet at all. Will definitely be back !!

Awesome job making cupcakes of a Buffalo Face from a picture. In addition to looking great, they…read moretasted great too! First time using this business and will definitely come back.

Love the new location. Much roomier than the one on Boston Road.. Food is excellent.read more

Ordered on line this morning approx 9am and received confirmation that my order would be ready at…read more12:20 pm. Payment for the order was confirmed. Travelled 40 minutes to pick up the order. On arrival, was told that the items were sold out and I would be refunded. Clerk seemed like "oh well" the order wasn't received until noon.

I first found out about Pops at the Big E and have fallin in love with their chocolate since then…read more I'm very fortunate that I work down the street and can visit them anytime that I want although that could be a very dangerous thing at the same time. The owners are the nicest people ever, more than willing to answer your questions when it comes to what's in the chocolates, any allergies and how they're made. They are definitely a family owned company that takes pride in their product.

A-ma-zing chocolate covered apricots and their turtles are scrumptious too. If you love good Chico…read morethen you should give this place a go. I have tasted many of their products and they are all really good quality yummy chocolates. I personally think the apricots stand out because - hey how often do you see chocolate covered apricots in stores? Give them a try!

Nice place with a huge selection of flavors. Outdoor seating area is shaded. They did change their…read morename though, it is now called "Cha's"

An absolute gem in Ludlow. MA! The owner and staff were so friendly and even took the time to come…read moreout and deliver my sunday to me while I was sitting. Way better customer service than other local ice cream spots! Watch out Randall's because you got some competition!

The only thing better than the food are the people. The owners are amazing people. I've tried…read morealmost all of the waffles and they're all yummy. There's something for everyone. Sadly I moved away so it will be top of my list when I visit.

Soft and chewy and super delicious! Good customer service and easy walk in downtown NoHo! Would def…read morerecommend!

Closed. I drove to the site and it is closed and replaced by another business, not a bakery. I was…read moredisappointed.

Hot Oven Cookies just opened a location in downtown Westfield. Scrumptiousness. I had a cake…read morebatter cookie and a salted caramel chocolate. Hard to choose which was was better because they were both equally good. Can't wait for their grand opening. Service was great.

Lovely customer service, cute place. Lots of interesting flavors. I tried their Brown Sugar Bourbon…read more+ Pecan - it was the right amount of sweet and had a good flavor profile with crunchy pecans. Their mango sorbet is also delicious (it was a tough choice between the bourbon and mango!) Friendly and patient staff. Flavor tastings allowed and encouraged. Portion size is huge.

TERRIBLE EXPERIENCE all the way around. First of all, I ordered through doordash, no problem, that…read moreis fine on its own. I get there on time to pick up the order, they get me the bag after a few minutes, no issues right? WRONG. They forgot not one, but TWO of the FOUR total items that were in the order. When I call them out on the problem, they state that I am better off to request a refund from doordash but that they are willing to make it if I insist. I MEAN YEAH? I ORDERED SOMETHING I WOULD LIKE TO GET THAT SOMETHING? To make things even worse, they then make me wait behind a CROWD of people that JUST walked in the door a minute prior. When I ask them why I am waiting behind everyone else, they state that it is their "policy" that they must serve everyone else first. But it was YOUR fault that YOU messed up MY order; WHY am I having to wait for YOUR mistakes? This makes no sense to me. Horrible service for a middling product. I will NEVER be coming back to this business. DO NOT SPEND YOUR MONEY HERE. There are PLENTY of other good ice cream businesses in the area. Check out McCray's Farm, also in South Hadley about 5-7 minutes away from this horrible place. Or, even better in my opinion, check out Flayvors at Cook Farm in Hadley! They have WAY better service AND better ice cream, and are still local businesses! BATCH CAN ROT...