Everything!!! Communication is horrible the place looks ok Mondays through Friday weekends it…read morestinks my moms hair is never brushed she looks like she has had the same clothes on for a couple of days. I wish I could find a different place but with Medicaid your choices are limited the DON is the most uncaring person I have ever met. A few nurses are sweet and work hard but I can count them on one hand. The staff only smile and act friendly when they are doing a tour then after that very few people even speak when you come in. The care is the minimum they have to do. If you have a choice go somewhere else.

They do the best that they think they are doing but they have lost a lot of the nursing staff…read morebecause of pay issues

I was at Austin Cenikor this year from July 31st through September 1st. I had a great experience…read moreand as of today, September 23rd, I have 54 days sober. I could not have made it through without my family and friend's support. I also attribute my success to the staff and my piers. My piers were so much a part as well in my success. I gathered so many "nuggets" several times each day that I wrote in my journal. They gave me a great witness that I do not take for granted. Ms. Kerry was my counselor, always very supportive. She has a God-given gift and I am blessed to have had her share it with me. I miss everyone! May you all stay on the road less traveled. Blessings to you all and the Cenikor staff,

From the owner: Located in North Austin, about 20 minutes from downtown, Cenikor Austin is a place where many have…read morefound hope and healing.

My review was meant for Gracey Woods II only. That's the…read moreonly facility I am familiar with. I have reposted my review to them. Sorry for any confusion! My sister, fortunately, was referred to stay at Gracey Wood II a little over two years ago for hospice care. I have experienced a lot of different care centers for family members over my 77 + years but their facility is BY FAR the best and most consistent quality care center I have ever seen. Every time I would visit I had nothing but the best experience with their entire staff, protocols and cleanliness. They have been such a relief to me and my other family members to know that our sister was treated so well, humanely and professionally. She passed away two days ago and we will always be so thankful for the way they took such great care of her! Thank you to Gracey Woos II and their entire staff and administration! Please keep up the great service you provide! Riok Kubes

Worked there for 3 days I wouldn't recommend putting you're loved one there. Awful CNAs were rude…read moreroaches in rooms toilets didn't work half the TV's didn't work rushed showers Just a real crappy place. Don't put your loved ones here please

Can't say enough wonderful things about the IOP program or the staff. They are great about…read moreeducating not only the person in rehab, but also the family. Very positive. Very supportive and encouraging. ++++++

I traveled from Madison, Wisconsin to Austin, Texas for surgery at the Crane Center, and I have to…read moreadmit I was nervous about being away from home and my support system. Staying at Premier Recovery Aftercare truly made all the difference. From the moment I arrived, Kiki, the owner, made me feel welcomed and comfortable. Her compassion and caring personality immediately put me at ease and made it feel like a home away from home. Her caregivers -- Andrea, Alfreda, and Jessica -- were incredibly attentive to my care needs. They stayed on top of my medication schedule, checked on me frequently, and made sure I had everything I needed during my recovery. They even prepared home-cooked meals for breakfast, lunch, and dinner, which made the experience feel even more supportive and personal. Transportation to and from my appointments was also provided, so my only focus was resting and healing. As a Trauma Nurse and Home Healthcare Agency Owner, I pay close attention to the quality of care people receive, and I can honestly say I was very impressed by the level of professionalism, compassion, and dedication from the entire team. If you're traveling for surgery and need a safe, supportive, and professional place to recover, I highly recommend Premier Recovery Aftercare. Keeva Grace

I stayed with Premier Recovery Aftercare for 2 nights after my surgery on 10/28 and 10/29/24. Kiki…read morepicked me up I loved chatting with her all the way from the surgery center to her beautiful recovery center. When we arrived, Mama Kimele came out and these incredible women helped get me inside. They are kind, loving, knowledgeable and will take care of all of your needs while you're there. They make you feel like you are a part of their family the moment you arrive. They will also teach you everything you need to know about your post operative care and make sure you receive your medications right on time, even if that is in the middle of the night. When you arrive, you will be helped into your room, made comfortable, given your own call button, a basket full of snacks, any drink you can think of as well as a large, insulated cup of ice water that they keep full to make sure you stay properly hydrated. There are televisions in each room and the property has a beautiful backyard where you can sit and enjoy watching the local wildlife while getting some fresh air. The facility is beautiful and has everything you need to heal comfortably. One of my favorite amenities was the reclining chair with lift assist to help you stand up. It made getting up after my surgery pain free and it reclines enough for a good nights sleep. If you are able to sleep lying down, you will enjoy a comfortable bed with plenty of pillows and blankets to keep you warm. Now let me tell you about the food! Mama Kimele prepares delicious food from scratch each day. I cannot stop thinking about the stew I was served while I was there. There is nothing like a home cooked meal while you're body is trying to heal. Everything they served was healthy and delicious! I highly recommend Premier Recovery Aftercare! I was well taken care of and feel like I have new friends for life!

I am new to TPTS but went through a very thorough and thoughtful intake yesterday, more so than my…read moreprevious experiences. Dr Houston spent a lot of time to understand my pain, my medical history, and my current physical strengths & weaknesses. All staff were helpful & timely. Recommended!

Stay away. This place does not want to help you in your recovery. I had the unfortunate experience…read moreof being sent to this location via my doctor. The first time I was matched with a woman who kept pressing me to tell her my mental health issues even when I said I was not comfortable she then told me she would find out through my medical records. I told my doctor I didn't want to go back but was referred there again. Then I was matched with a male who actually tried making fun of me for being injured (and at a young age) and then tried making sexual comments towards me. He said this isn't my business but are you able to perform sexually when you're experiencing the pain.... Absolutely ridiculous. And then he assured me the treatment would approved by my insurance but it was denied due to a lack of information submitted by him. And he wasn't taking me serious the entire time kept telling me to just stop wearing certain shoes. Even when I tried explaining how serious my injury was. And no one ever called me to explain why I was denied treatment I had to call myself and they told me I'd be getting a call back with more details and never did. This place is awful and the people who work here have serious issues.

When my gastro dr told me I had a choice between Seton or St David's, I called both to discuss…read moreappointments. At Seton, it ended up being a phone call out of the country to a call center. Really annoying delays when we would talk. We kept talking over each other. Difficult to understand, & they didn't see to have any compassion. Just another phone call. I called St David's & talked to a real local person, who empathized with me. Night & day difference & the choice was clear. I had a couple tests scheduled at the outpatient imaging center. The day of my testing, everyone I interacted with was smiling, upbeat, & so friendly. They seemed to go out of their way to make sure I was comfortable. Big shout out to Ashley who helped me with my Hida scan.

Why do we need to fill out the same paperwork three times?…read more Time wasting health care practices abound.

A detox facility will have challenges with reviews, people are obviously in a difficult position. I…read moreunderstand this, and thus am writing this review multiple months after attending. First, the people there are great, 99% of staff and nurses were very helpful and nice. But, the administration is awful. It's a business, remember above everything they care about your money. Intake is a glorified sales line, I was told I'd stay for 5 days, and would be charged a certain amount of money - great, I accepted and attended. Even asked - is there any scenario in which other services would be required that would cost additional money? I'm seeing a lot of reviews of people saying they got overcharged... "Nope! You won't need anything like that, sometimes people get labs done (bloodwork, etc) - you definitely won't need that. You'll pay X amount of $, and that's it" First day, staff is expecting me to provide bloodwork. I dont have my phone, I have no idea how much this will cost. Zero communication between staff and intake. Intake team doesn't communicate with staff at all. Additionally, the meals are disgusting. Canned, cold, mass produced prison food. On the 5th day, I'm expecting to leave to get back to work, but they then explain that I'm "required" to stay for 6 days - why wasn't this told to me at intake? I had to stay until midnight for my ride to pick me up, which just felt rediculous. On top of that, 4 months later, I was charged an additional $600 for no apparent reason, no communication. Called the billing department, no one picks up. I received a completely incomprehensible voicemail that did nothing to explain the charges, discuss next steps, or honestly even communicate an intelligible statement. Literally, could not understand a single sentiment of that voicemail. Awesome!

Everyone was very kind. Brandon got me in really fast. Jay helped me find God, again. Which I had…read moreapparently lost. All the staff was super caring. They handled my detox professionally and with care. I'm not sure what else I can say other than I'm very grateful I went to Briarwood.

I've received excellent service from this Result Physiotherapy Clinic at Tech Ridge from early…read moreSeptember to November, 2025. The staff there are very professional, friendly, and attentive. The clinic is clean, decorated colorfully and pleasantly. I had used this clinic 2 years ago, and returned for its service this year. I highly recommend this clinic to anyone who needs PT. The reason I'm giving 4 stars instead of 5 is that I had some issue with the clinic scheduling service, which I think needs some improvement.

I've come here for PT after two ankle surgeries and they've been amazing. Everyone even recognized…read moreme when I came back 4 years later with a very similar situation. They've always worked with me when I've showed up early or late for my appointments. I would recommend them to anyone that needs any PT.

I'm in physical therapy now (about 2 weeks in), and have a way to go yet, but I'm very pleased with…read morethe progress I have already made with Brad, my therapist. He is clearly well qualified, he's very nice, and he listens and responds to my comments and questions. The facility is very well equipped and pleasant to be in (and I'm really glad they opened a Georgetown satellite and I don't have to deal with the Austin traffic). Home exercises that are specifically for my needs are posted on line each week, and have videos as well as written instructions. They're pretty easy to follow (though not necessarily easy for me to do ). I feel blessed to have the opportunity to be at Symmetry and especially to work with Brad. Even though it's sometimes hard work, I actually look forward to the sessions.

Really love Symmetry and Kelsy, my PT. The facility is great, the staff is amazing and my knees are…read moreimproving!