After getting new windows, we put up our wood blinds in our large window. However, when I tried to open and close them they only stayed opened. Called and was able to book an in house appointment for the next week. Justin was on time and fixed the blind and even put up the cornice piece for me. He explained the warranty on the repair and wrote it right on the invoice. I would highly recommend Baileys for any of your blind repairs. read more

We have brought our double-cell shades here to be restrung multiple times. The customer service is very good and the price is completely fair. We have also been able to get our blinds back pretty quickly after dropping them off - usually 1-2 days later, they are ready! This shop also has some very helpful shade/blind supplies too which is convenient. We recently had our plastic brackets break that secure the shades in place and we were able to get replacements from this shop and for a fair price. I would highly recommend this shop and specific location for any blind/shade care you may be looking for! You will be treated well, get timely service, and overall great quality care. read more

I stopped by their N 21st Ave. location to drop off Hunter Douglas blinds for repair. To my surprise and delight, they repaired the unit on the spot and for a very reasonable price. Kudos and thanks. read more

Today, 3/11/2024, I stopped by their N 21st Ave. location. There is a notice dated Feb 20, 2024 stating that the landlord has seized the property and personal property of the tenan. This business is closed at this location. I will post the notice in the photos. read more

I took in Bali wood shutter blinds for a large picture window because the tilt wand has ceased to work. They were stuck in a horizontal position, and I couldn't close them at night. I thought maybe that tilt mechanism which attaches to the wand needed to be replaced. They took a look and said that a rod had simply slid out of place. No need to order a new part, which would have taken a couple of weeks. They simply put it back in place and put some tape on it to keep it from happening again. They didn't charge me anything, because it was so simple. Not only was I able to take the blinds home again the same day, I didn't have to pay a cent. Their Glendale location is about 14 miles from where I live, but I will surely go out of my way to give them my business in the future. read more

This is long overdue but here it is. I had a $800 blind that I thought was beyond repair. I took a drive knowing the worst. He told me to come back the next day...$60.00 later, good as new! I wish I had before pics to show. Give it a shot. I'm glad I did. Thanks Baileys!!!! read more

He fixed my blinds quickly and called the next day for me to pick up! They look like new.

Bailey's has been servicing my home since 2010. They used to be extremely courteous, professional and knowledgeable. But recently, specially the person who services east valley (Justin) is extremely rude and disrespectful. On a recent trip, Justin did a poor job of repair and sneakingly marked the invoice with "no warranty " repair. These guys were once good but stay away from this business. read more

I spoke to them by phone, they said bring the blind in and it would be $40 to repair, I drove 40 min to get there, then they said I needed to fold it properly - a two person job and they would not help fold it. I called the number again and the person on the phone who would not give his name was unbelievably rude telling me 'he didn't owe me sh1t' - big waste of time and aggravation. read more

Bailey's has been servicing my home since 2010. They used to be extremely courteous, professional and knowledgeable. But recently, specially the person who services east valley (Justin) is extremely rude and disrespectful. On a recent trip, Justin did a poor job of repair and sneakily marked the invoice with "no warranty " repair. I also spoke with the manager and he was also rude. Customer Service is last thing on Bailey's mind. These guys were once good but stay away from this business. read more

The service technician was friendly and they fixed our blinds without needing to replace them!

I so appreciate finding Bailey's Blind Repair. They were quick to find the part I needed and then took the time to show me how to fix my blinds. It was easy because of his help and I did it all myself. Glad I found them. read more

Tucked away in a small shop in a strip mall, this company provided me with immediate service and remedied my problem within 15 minutes. The service technician was very friendly and focused on fixing my problem as economically as possible. I found my new blind repair shop. No longer will I have to drive twice as far and wait 3 days to get a simple repair completed. read more

We needed a " house call" at our rental condo in Tempe and called several places. Baileys was by far the most responsive. We live out of town and needed some quick unattended work done. Justin came out as promised and performed the work. Afterwards we discovered one item was not completed ( I neglected to remind them). After a phone call they came back out to finish the work. All in all Justin did a great job at a reasonable price. I will not hesitate to use them again or recommend them to my friends and family. read more

Terrible experience with this company. Had a motor fail on one of our blinds. Self diagnosed. Worked with Hunter Douglas to find they did not carry that motor any longer. I had to work through the original seller to see if they could resolve. Called original place of purchase. They referred me to Bailey's. Bailey's told me we needed a tech to come to the house to troubleshoot. The cost was 95. They would then either fix or order the new part for install. Two weeks later I receive this call.... We called Hunter Douglas and they no longer have the motor for your blind (6 years old). Told me to go back to the original seller. Angry? Yes. Service? Far from it. I called back to speak to the tired receptionist. When I explained my anger that they had me receive a tech for troubleshooting only to take my 95 and tell me what I already knew she said she was confused. Why did you have us send someone to your home if you knew Hunter Douglas didn't have the part? I reiterated this was their hoop I had to jump through. I was told they typically could find these parts by calling their network. Avoid these folks. Not at all service oriented. Two weeks to place a call on behalf of a prospective customer? Not a chance I would spend money with these people for a new purchase. No trust in their workmanship or integrity. The person I spoke to was pretty flippant. Essentially not my problem...sorry you feel that way. read more

Fixed my blinds right at the shop while I waited. Charged me a fair price, and I would highly recommend his service.

Called Baileys to have a bracket remounted (a painter took it down and sparkles the holes). Justin called me and gave me a price that was $40 minimum for remounting, but I didnt come away with the understanding that they have a $65 trip charge as well so at a minimum his 15 min of work would cost me $105. Customers don't care what you call the charge or that there are two charges, I want the bottom line. Make it clear that at a minimum they'll pay a minimum $105, and then depending on the job it's more. I would have called my repair guy at $20 an hour if it had been clear to me this job would cost more than $40. This may be a misunderstanding, but it's a bit like dealing with a plumber who has a minimum charge to come even if he's here 10 min. Makes customers feel robbed. Thanks. read more

Arrived to find door locked at exactly 4:00pm and people staring at me through the door; clearly weren't interested in taking my business. Spoke to a Neil on the phone earlier who was also seemed disinterested in taking my business. Go elsewhere. Home Advisor has more helpful companies to recommend. read more

My blind had broken and I left a message with Baileys Blind Repair. They called me back before dinner time the same day and gave me an appointment time within two days. The repair person showed up on time and repaired the blind in a fast proficient manner. He was friendly and professional. I will definitely call them again should my another blind need repair. read more

Blind repair....ask how much to repair "$20 for kit or $40 for him to fix while I wait. Took the $40 to save my husband and I from all the arguments (we don't work well together). Fast and he even showed me how to do myself next time. read more

We are in the process of listing our home for sale and had to find a blind repair on quick notice. We went to Baileys on Monday and our blind was done by Wednesday. I would highly recommend to anyone needing repairs to go here first. Works better than new. Great value and was given worst case but did not need. Very honest and a good deal for us. I would recommend go here first and be happy with the results read more

I cannot recommend Bailey Blind Repair enough! They are super professional and friendly. You will be glad you used them! Great installers and awesome office staff! read more

I needed to have the slats removed and cut down, so I went to Bailey's Blind repair on Monday and asked them if they can do the service. Matt who was at the shop said they can do the service so I went a made an appointment to have it done. He came out on time and did a great job, was professional and the price was very reasonable. I would definitely recommend them to anyone who needs blind repairs. read more