All this bad service and the owner has not done anything to change the staff. Nasty attitude like you bothering them.I don't give No stars and Want be Returning again Owners if you see this Feb 20 2022 Please Reply read more

I Love Bahama Bucks. But Man Do They Have To At Least Hire People With Good Attitude! It's like everything you say irritates them. Can't even ask to add something to the drink cause you start feeling that their gonna spit on your drink... read more

Service has normally been great for years. But now you always have to check inside to see if they put enough flavoring. Otherwise you're paying six dollars for a cup of ice read more

went thru the drive thru and the girl was rude and seemed like she didn't wanna be there. I asked for super sour strawberry and just got regular strawberry. the sno was very icy and there was barely any flavour :/ read more

Seems like this place is still a rusty dust bucket. Sat in the drive through for almost a half hour waiting on a small açaí bowl and some ice. Got the açaí bowl too packed to put the lid on at all, got all over the interior of my car. Thanks for the one star service. I'll never go to another BB franchise after that one. read more

The costumer service there was SUPER HORRIBLE! My fiancé and I walked in first time ever coming to a Bahama Buck's, and not one out of the 3 workers there welcomed us in, not one acknowledgment. We stood there at the register waiting for someone to take our order, or to even let us know they'd be right with us. Nope, no one did. It took 10 minutes for the one boy to finally come over to us (even though all he was doing was marking cups) and when he did come over he didn't even say one word. I just ordered. The ONLY THING he said was "do you want cream with that". I work in the food industry, and all I can say is I cannot believe the workers there, I would never hire on someone who doesn't know how to even pretend be nice. They all looked like their jobs were horrible. The shaved ice was delicious, so glad that part was good. But I would have a chat with your employees that worked tonight. read more

Wonderful products, LOVED all the flavors Bahama Bucks has to offer. Staff was super friendly!

They took too long and the customer service was terrible. When I went through the drive thru, the lady at the speaker sounded very unhappy to be at work. We literally sat in the drive thru for 15 whole minutes with only 2 cars in front of us & an empty dining room. No one there was friendly or seemed to like their job. read more

Great customer service, greeted when we entered at the door. Our order didn't take a while even though the drive thru was packed! Thank you to the two guys working on Wednesday (October 16) for keeping my wallet safe cause my ding dong self was too busy being basic and taking a great angle of my order that I forgot my wallet lol. read more

Bahama Buck's - All sizes XS - Mango with Chamoy sauce (left), some blizzard order (middle), birthday cake (right) - Shaved Ice Near Me - Mesa, Arizona

Just ordered from here and received absolutely terrible service that led to me having an allergic reaction. I ordered a cherry and mango ice. I explained the order to the guy at window 3 times. I got a peach and strawberry ice. I'm allergic to strawberries. Thanks Bahama Buck's read more

My Bahama bucks had many blue string Locke plastic in it and I really couldn't enjoy it knowing there were many more in it. read more

Bahama Buck's - a broken toothbrush on a wooden table - Shaved Ice Near Me - Mesa, Arizona

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Love their drinks. Service is the slowest drive through of anyplace. It usually takes 10 minutes to make one smoothie!! I realize other customers may be inside but every time I go here I have to allow 10 minutes or more extra time just for their super slow service read more

Love this location simply because it has a drive thru!! BB never disappoints! It's always popular with my family. Blue bubble gum, birthday cake & sour patch are just a couple of our favorites! Love the new free sprinkles & add cream for an incredible indulgence! read more

Bahama Buck's - Sour patch kid - Shaved Ice Near Me - Mesa, Arizona

AVOID THIS LOCATION This is one of the saddest and most disappointing Bahama Rama ive ever had if this was my 1st time trying Bahama Bucks id never go back avoid this location nothing but ice added no flavor or ice cream it out waste of money i just threw out my order read more

50/50 chance of a good Product. It depends on who is working. On a good day its a 5 star most days a 1 or 2 star. Today i ended up with 70% white ice and 30% light dark cherry flavor. Completely Trash. My dogs would not eat it but at $8 iy cooled their water off. On s good day with the right person you get an smazing product. Today was trash. read more

Bahama Buck's - I ended up with 70% ice 30% lite flavoring. Avalanche size and a waste of money its trash. You hae a 50/50 chance of a good product. - Shaved Ice Near Me - Mesa, Arizona

We tried shaved ice also for the first time. If don't have a sweet tooth baby size is way to go. Small size is kinda big for my wife and I. They have so much flavor flavor to choose from. It was pretty good shaved ice though. I'm only giving it 4 star because the customer service is good but not that great. My wife noticed that the lady was kinda sarcastic in some way. It was our first, we were expecting to have explanation what's on that particular flavor or what not. Yeah maybe we'll come back again. read more

Bahama Buck's - Shaved Ice Near Me - Mesa, Arizona

Ice & drinks were good but service is poor. This is a relatively new location and the workers are not yet up to par. Took forever for them to take my order and even longer to receive my food. Watching them work was also very chaotic. They messed my order up (twice...). Hopefully with time they will sort out the bugs and get this place running more smoothly. Nice, clean store. read more

Bahama Buck's - Finally...shaved ice arrived. - Shaved Ice Near Me - Mesa, Arizona

2 stars, but only because the product tastes good, not for the service. Yet, I still find myself coming back for more..of the product, not the lack of service. I frequently receive the wrong order, (I've only used the drive-thru) just to avoid "being THAT Customer" I choose to simply let it go and allow the cars behind me to receive their orders quicker. This recent time I purposely waited before pulling up to the Menu/Speaker to allow the workers inside to catch up with the couple of cars ahead of me. This way they weren't scrambling or in panic - mode when listening to or making our order. Less chance of making a mistake or hearing the wrong thing. I turn my vehicle off and slowly, clearly began naming off each one and its respective size, you get the idea. I pull up to the window and somehow they read the order back to me and low and behold it was still wrong. So again, I have to repeat my order. The guy, was hard to understand himself (No offense). I had a total of 4 shaved ices..not too complicated you'd think, but this is a constant issue I encounter when coming here. [Reader: Please add me as a friend!] read more

Bahama Buck's - Drive-thru could be faster preferably. - Shaved Ice Near Me - Mesa, Arizona

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The slowest drive through ever took 35 min!!! On a Tuesday at 8 o clock...Ridiculous!

The most disappointing location by far. Waiting 45 minutes in the drive through only to be given a smoothie that was clearly left on the counter to melt and a shave ice with little to no flavoring is ridiculous. the continuous lack of customer service is straight up disgusting seeing as how much feedback is given. We came back on a few occasions for the drive through, that being it's only redeeming quality but it's not even worth it anymore. read more

Honestly, this shaved ice place isn't that great. It is great to try, but I probably won't go back. The store is nice and clean and the workers are nice and friendly. It has a beachy hawaiian theme, but the shaved ice is not good. The ice is good, but the flavors taste artificial and bad. In Hawaii, the shaved ice is usually fresh and made from scratch, the shaved ice here is a want-to-be shaved ice place. I probably wouldn't recommend this place to other people. If you do decide to come here though, I would recommend getting the smallest size "baby" because the size "small" was too big for me. read more

Bahama Buck's - Small shaved ice (strawberry and banana & piña colada and Jamaican punch) w/ Tropic Creme - Shaved Ice Near Me - Mesa, Arizona

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Worst one yet I went here and order a strawberry daiquiri ice with pineapple didn't receive it instead I got something I completely didn't order also I order a ice cream bowl with fruit in it and it was melted as if it was sitting on the counter I also order a watermelon lemonade and completely didn't get that but was charged for 3 cups and a bowl the only thing that was right on the order was the ice cup I order for my son that's the Only thing they got right read more

Store needs to update their current hours of operation online. They're hours are listed in multiple places as 11am- 11pm yet they have a sign at the store saying 1pm-10pm. As a business a little due diligence goes a long ways for their clientele. read more

This is one of our favorite desert places to go to as a family. Their shaved ice is done so well that it just melts in your mouth. There is very rarely a crunch to it that you will find in other snow cone type of places. They offer many different flavors that you can mix and match and even get it Bahama Rama mama style by adding ice cream. If you are in the East Valley you need to check this place out, especially if you have kids. read more

Bahama Buck's - Shaved Ice Near Me - Mesa, Arizona

I wish they had one in Scottsdale! So good! My hubby and I shared a Bahama Rama mama Snow cone with the iceceam on the bottom,! Soooo good! Az should have one on every corner!! Lol read more

Bahama Buck's - Bahama bucks ! Finally!! - Shaved Ice Near Me - Mesa, Arizona

very clean and great customer service. I would have to say that this place serves the best shaved ice I've ever had! There are tons of flavors,A drive-through, and plenty of seating. read more

Bahama Buck's - blue coconut with cream and peach with cream - best shaved ice EVER!!! - Shaved Ice Near Me - Mesa, Arizona

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Absolutely love this place. my favorite place to get snow cones by far. They also have great service!

When I went there it was such a pleasing environment. My shaved ice was so good and my kids loved the ice creme. I would really suggest this location because they're fast and super nice. read more

This Location was very slow,run down, and all around not very clean. This lady was totally rude to me when I tried to order I think her name was Arlene? I believe she was the manager. They completely messed up my order and did not fix it or refund me. All around do not recommend this location avoid at all costs. read more

Well.. after a few disappointing visits, tonight was the one that has led me to write this review. I waited almost 30 minutes for ordering only 5 shaved ice. Not only was the time ridiculous, my order was not right. They completely got my order wrong, none of the shaved ice were right. I asked for the shaved ice to be flat top, but instead I got them in the original cup size but flat top. Along with that, they weren't even filled to the top. If you want shaved ice, go to the southern location. read more

The worst branch. I dont know how they make they shaved ice, but they prepare it really different from other Bahama Buck's branch or maybe it depends on who's working. Went to this place twice to give it a chance, but both times was disappointing. I recommend going to power rd or mesa dr branch, they make the best bahama buck's shaved ice, or anywhere except this one. read more

The shift lead, Audrie, was excellent she got our drinks out fast and she was very kind to us as well.

Just went there with my husband and kids and we waited for over 40 minutes. While we waited (mind you we never actually got our shaved ice) we saw at least 4 people ask for refunds. By the time we asked for our money back there were alot of angry people. At one point there were only 2 people in the kitchen while the rest were in the back. Side note there was absolutely no toilet paper in the bathrooms (yes plural) we definitely aren't going to that Bahamas again. OH and one more thing. None of the employees seemed to actually get along. Alot of bitching behind the scenes. read more

Ordered a small acai bowl. They charged $8.99 each which is a LOT of money for what we received. It was served in a small clear plastic bowl (not the Styrofoam like previously). They were about 1/2 the size that they were previously - before they offered 2 sizes. We used to buy the acai bowls frequently. The frozen blended acai was on the bottom and it was topped with miniscule amounts of granola, shaved coconut, and bananas. No strawberries or other fruit. They raised their prices and cut back on the serving sizes. We will not be returning to Bahama Bucks! read more

Best place to get a shaved ice! Especially this location, very clean. All the employees are very nice and so is the manager.

This place is probably one of the cleanest bahama bucks I've been to. Arlyn the manager seems to have everything under control by the way I've seen her work and how her employees work. Everyone seems to have fun when working here! Love it read more

We had one here for a Fund raiser for my sons school. Nice atmosphere. Te Employees were nice. Games to play while you enjoy your treat. love the decorations Feels like you're at the beach. Only thing I would have to say is,the employees are young and have a tendency to group up and talk. It took me a few times, moving around the counter to get their attention for a lid But other than that, it was great. read more

Bahama bucks never fails to get our order wrong. One time I went with my buy one get one coupon and they took my coupon but still charged me for two? Make it make sense. I ordered a simple shaved ice and I somehow got a Bahama Rama mama which up charged me about $4. The workers always seem like their only customers are an inconvenience to them. read more

So refreshing! Wide variety of flavors and ours are always made perfectly. I've never had an issue with rude employees at this location and we go there 3-4 times a month. read more

I come here often and love it!! I haven't had a problem with getting my order wrong. The workers have always been nice! The best treat on a warm day!! read more