The ice cream was amazing and my attendant Hector was very polite and helpful with my order would definitely recommend this Andys for anyone looking for a quick delicious ice cream. read more

Fast and friendly service. We stopped by last Thursday for a late night treat and they were good. I tried out the strawberry oreo shake and my cousin ordered a lemon bar concrete. Our orders were made quickly and the cashier was friendly. read more

When I lived in Ahwatukee, I would go to the Andy's on 48th Street so when I moved to Apache Junction, I was happy to find an Andy's out this way. Tonight, my friends & I stopped here after dinner. I signed up for the rewards & ordered the Ooey Gooey Concrete & wow was it super yummy! I am a big fan of salted caramel & this was a total win-win for me! VERY good! I highly recommend trying this one! Great service & fun ambiance to enjoy a cool treat! read more

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I'd never heard of frozen custard until I arrived Arizona. Andy's has become a favorite of ours although we reserve it for rare treats. A rare treat. She-who-must-be-obeyed enjoyed a chocolate-chocolate malt whilst I sucked back a strawberry-banana malt. The staff are professional and whip up orders in minutes that. You could do a lot worse than treating yourself to Andy's frozen custard. read more

Andy's Frozen Custard - Malts all around if you please. - Desserts Near Me - Mesa, Arizona

First time here. Large selection of frozen custard ice cream, shakes and sundaes. The original Straw-Ana sundae has to be one of the healthiest custard sundae's I have ever tried. Topped with fresh strawberries and bananas. Service was fast and friendly. Outdoor seating only. read more

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I'd probably give them a 5 except that the drive through entrance is really odd. I love the custard, both chocolate and vanilla. While I have had most of the specialty items -- jackhammers, concretes, sundaes, shakes and malts, a simple cup or cone of custard is just right. OK, a cup of vanilla with hot fudge on it is amazing, but I shouldn't be eating that all the time! We have been here quite a few times and the service is usually fast and friendly -- maybe a dip in happiness when the poor staff have to stand outside in the heat of the summer to take orders, but that's about it. I can't say much about ambience here since it is either a walk-up or drive-up affair. There are some benches, but that's really about it. We usually eat in the car when we come to this location. If you join their loyalty program, you can easily earn points and they will usually ask you if you want to redeem them once you've hit a reward tier (unlike some places that hope that you aren't keeping track and will just let the points expire). I think you just earn $5 off coupons, but that works for me. read more

Nothing much to say, it is exactly what you want from a frozen custard/ice cream shop. As frozen custard goes this is solid. The service is fast, venue is cute, outdoorsy, clean, family friendly. read more

Andy's Frozen Custard - Classic jackhamner small. - Desserts Near Me - Mesa, Arizona

The vanilla custard was fine & lots of different options for sundaes, shakes, concretes & malts as well as some sodas. The service was nothing special. Our first time here. She didn't know how the app works and said she has worked there a while. The piped in 80's music is cute, I'd expect 50's or 60's music though from the architecture of the place. Would be nice if there were tables outside not just benches. read more

It's a cool looking place, they make the custard right on site. We've been there twice, second time was a bit of a wait. They only take orders from one window, one person at a time so even if there's not many people there it still takes awhile to get your order. Both times we've been there our custard has been really melty when they handed to us. They have a drive through too which seemed to be faster. Not sure if we'll go back. read more

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This place makes their own soft serve custard in chocolate and vanilla. If you hang out long enough you'll get to see the machine in action. They have topping galore "at least 11 different toppings " they offer shakes, malts, sundae's, cones, and more. You can also buy specialty custard flavors and half pints, pints, and quartz. "Note these flavors are only available prepackaged" Overall a thought the vanilla custard was pretty good but it would have been great to get a different flavored custard, besides vanilla and chocolate on a cone read more

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The custard is delicious. Everything tasted so amazingly fresh. We will return for sure. Love this place

My husband and I have been going to Andy's at least twice a month for at least 2years.... They were really great but all the sudden they have been messing up our order every single time we go. They seem to have new people every month and they don't seem to know how to do their job. I have a gluten allergy and when I ask for that extra precaution they look at me silly. Really needing it to go back the way it was and get better management. We really love the ice cream but needing someone who can actually make it. read more

Custard is delicious and always consistent. You can make any kind of combination that you want. Lines move quickly and the employees are always courteous. Also like to add that they always give you a napkins wrapped around your concretes without you having to ask for them. read more

Absolutely love the custard and the employees are friendly:) we have been a few times. Stop there ever so often when we are in the area.

We came by after dinner to eat dessert here. There was nobody here and maybe a car or two in the drive-thru. We parked, walked over, and ordered two small Boot Daddy ($6.49 each). The menu had a lot of delicious sounding items and everything sounded good to order. It took a few minutes before our order was ready. There were a couple of benches outside with trash cans but that's about it. The small Boot Daddy was delicious and everything complemented well. One small order would definitely be enough for one person. I would recommend the Boot Daddy and I'll be back to try other items on the menu. read more

Andy's Frozen Custard - Small Boot Daddy - Desserts Near Me - Mesa, Arizona

Wonderful experience at Andy's! The custard was so good we came back a second time a few days after our first experience. Best frozen custard I've ever tried. It's very thick and creamy and well worth the price. Service was quick in the drive thru. They offer tap to pay if you forget your card. read more

So we went today because we had a coupon from the mail. My partner ordered a custard with brownie, marshmallows and almonds. I can't remember the actual name of the treat but it pretty much was just rocky road ice cream. But for $8. Then I ordered the butter pecan custard, which had vanilla, pecans and a crazy amount of Carmel for another $8. The chocolate custard was a medium and mine was a small. But we both received a small after getting home and realizing the sizes were wrong. Sigh.. they both were just over barringly sweet. Nothing crazy special and I wouldn't crave it again. The lady at the drive thru line was nice and patient with us when we were making a decision. The shack itself is nice and reminds me of a 50's style grab and go bar which is cute. Overall decent place, I wouldn't go to spend $17.00 on custard that tasted melted but yeah. read more

Andy's Frozen Custard - The butter pecan custard. - Desserts Near Me - Mesa, Arizona

The worst Andy's. I was excited one had opened by my house but this location has disappointed me from day 1... no matter what I order, it's always missing everything but the ice cream. The James brownie is my favorite but every time I've gotten it from this location, it's just plain vanilla with a random chunk of brownie... the staff is nice though read more

This location is new, and first I've heard of the company. I'm normally more of a gelato or ice cream person, but I must say that their frozen custard was pretty tasty! The service was quick and friendly. The only drawback is that there is only benches for seating outside, which it gets hot in Arizona. This definitely would deter me returning until Fall as outside misters can only help so much. read more

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First time trying Andy's. I bought a Stolen brownie sundae. Brownie was warm, ice cream melted fast. And there's not enough ice cream. It says comes with hot fudge and pecan but we didn't see any of them. We asked for hot fudge and they added it without a problem. Forgot about pecans. Not really my favorite. Too sweet. read more

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The wait wasn't long but it seemed like they didn't add a lot of ingredients. Service is good and everyone is usually polite. read more

Andy's Frozen Custard - Medium concrete with caramel, cookie dough and heath - Desserts Near Me - Mesa, Arizona

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This place was awesome!!! I got something called a jackhammer and it was one of the best things I've ever eaten! Anybody who loves ice cream needs to get in their car and drive to Andy's immediately so that they can understand what heaven tastes like! The kids that work there are extremely respectful and very well trained, and their ice cream is unbelievable. Always looks clean inside, and it's always packed. Go! Go! Go! read more

This place is amazing! Always prompt, friendly customer service and the frozen custard are rich in flavor and creamy! They've got a home run every time we've visited. Well done! read more

Just moved to Arizona from SoCal and we don't have Andy's over there. We tried their concrete ice cream and it was great! It is pretty sweet so we get a small size but you can't go wrong with the mix ins. read more

We arrived around 7:35p, this evening, with the idea of getting a milkshake and a small custard. That did not happen. The woman behind the window finished taking the order for the customer in front of me and asked me to wait a moment as she did something. So, there we are, waiting for service. In the meanwhile, I'm watching flickering lights perform a strobe light rave show nearby, insects were buzzing around the window the woman left open, and I'm watching 4 out of 7 employees just standing around smiling, laughing, or talking to each other. We waited a few minutes, I made eye contact a few times with an employee who was just standing around, and after a few minutes we figured the place didn't need our money so we left. Clearly, chatting, laughing, and having a good time as bugs flying around and on guests was more important than serving customers. We won't be returning. Update - 09/30/2023: As you can see, they wanted me to reach out to them. I actually did, but not for the reason you might think. I described the situation we experienced and expressed how disappointing the whole thing was. Now, don't get me wrong; in the grand scheme of things, this is not important. We didn't lose sleep, we didn't have a traumatic experience, and our lives were not forever changed. In fact, I even assured Andy's that we, as random customers, don't matter. We're just two people out of millions in the country, so our opinions are unimportant and not to worry about it. Andy's seems to agree, as we never received a reply. read more

So exciting that an Andy's location is finally in the East Mesa area. The location looks very clean and they decorated it for Christmas, which was very cute and festive. Came here on a Thursday right after it opened. There was plenty of parking and no line. The custard was great and order was correct. The reason for the 4 stars instead of 5 is because the cashier had difficulty giving back the correct amount of change. I had to tell them the amount of change they owed me. read more

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We have loved everything we've ordered here! Always super friendly and efficient service! Our pups love their pup cups also! Can't wait to go back! read more

Andy's is the absolute best!!! If they are busy you will wait a minute, but they work through people fast and the custard is absolutely worth the wait. SO yummy! read more

Andy's Frozen Custard - Jackhammer with extra PB cups and hot fudge - Desserts Near Me - Mesa, Arizona

I had an issue with someone at Andy's and I contacted customer service. I didn't receive a response , a phone call , a letter or an email. I went back to that store and the same person was working. She had the same bad attitude. So I guess Andy's likes bad attitudes not good customer service. If I was a manager I would have already taken care of the attitudes. read more

Watched this place go up and was very curious what it was going to be. Well let me tell you... I don't need this place 2 minutes from my house lol!!!!!!!!! It is so good. We do not have a great dessert place that close to us and this has now ruined any chances of me skipping dessert on my way home. In all seriousness, this is solid custard! Lots of topping/types choices. Services was fast, it is a fun quirky design and service was friendly. Even when the line was a little long it moved quick. The sizes/portions are great for the prices and for days when you want to behave and days you want a splurge. Both times we got mediums and ended up with it for two days. Great addition to our area and a place we will be frequently stopping at! read more

Service. A line started to form & someone came out w/a tablet to our order. I ordered a medium marshmallow sundae topped with coconut & a couple extra cherries on top. Get to window and there were a bunch of m. Cherries on the bottom & mixed throughout. I said I didn't order that why all those cherries where's the coconut & marshmallow? He apologized and they remade. The young lady that delivered certainly could use some facial expression manners. It came with a ton of cherries on top. We pulled into a Parking spot to eat. It was still wrong! No marshmallow a spoonful of coconut and maraschino cherries mixed throughout and a ton more on the bottom. Someone needs to listen or type up an order correctly or learn to read. I ended up throwing it away. If I could have rated zero stars, I would have. read more

I just left this Andy's frozen yogurt and the customer service was beyond exceptional. I forgot my wallet at home and usually do Apple Pay or cash. However I soon discovered they do not accept Apple Pay and I only had $100 bill which I didn't know they couldn't except either. But without asking the cashier, Ben Rodriguez paid for my ice cream for me! Wow!! and told me that we were good to go. Luckily I found him on Cash App and was able to send him $20 but wow what amazing customer service and initiative was left astonished would highly recommend. read more

Andy's Frozen Custard - Desserts Near Me - Mesa, Arizona

Stopped in after dinner. For a little sweet tooth. We went to the drive thru, attended by a man taking orders in-line. It went quick and smooth. We each had a one scoop cone. The ice cream is rich and tasty. It was a excellent treat. Service was great, a smiling young lady to pay. Very nice experience. read more

You guys are gonna lose business if you don't get your bad management decisions out-of-the-way I go there just to get a pine ice cream you can't get a pint you gotta get 2 pints and everything's expensive and they can't make a root beer float for nothing you guys are going to go go out of business with management decisions like that there's a new ice cream place down the road so now you got competition You guys better get with it!!! read more

Super good cluster and shakes and ice scream it's delicious here and the service it's fast and at a great price

I'm spoiled by the best frozen custard where I grew up but since I was in Arizona I had to try someplace new. Andy's was great! Custard was creamy and delicious! read more

The frozen custard was yummy, I love ice creams and I wanted to try this to see if the texture was any different, it wasn't really, but it was really good. The price was just a lil more than I expected, but I'm not sure what it takes to make it, so I'll pay the prices. The cashier was really sweet and they were fast at making my treat. Definitely try it read more

The best ice cream you will ever eat. I recommend the chocolate concrete with melted chocolate chips!! So good!!!!!

Went on Monday night, there wasn't a wait, and the custard was delicious! Definitely coming back! Highly recommend the BootDaddy Concrete!

Great custard and nice new location. Nothing else compares to this place. The new location is awesome.