Bagels are fine. Coffee was terrible, wanted French vanilla and they didn't tell me it was actually bad cappuccino. Main reason for the low rating though was the service by one girl who waited on me. She was clueless and SOOOOOO slow. How long does it take to toast and butter a bagel? I was waiting like 15 minutes. Was ridiculous. I should have stayed in the long line at Dunkin. Did I mention don't go here for coffee? read more

This place closes at 2pm. Stopped in at 1:27pm to order 2 sandwiches. They tell me they close the kitchen at 1:30 and it's closed. It wasn't 1:30 yet There should be a sign on the door and/or in the window stating the kitchen closes at 1:30 otherwise, they should serve sandwiches until closing time. I can understand if this was a medium or large restaurant, but it's not. Locking the door and leaving at 2 seems more important than a customer to them. read more

I went there recently for a very simple order, a plain bagel with butter on the side. When the young man behind the counter began putting butter on the bagel, I pointed out that I had requested butter on the side. He said "no you didn't". When I told him that I had, instead of simply saying OK, and giving me what I had asked for, he kept arguing with me. I then pointed out that the customer is always right, and he said "no, they aren't ". I asked to speak with the manager. The manager simply came over and said "everything is OK" twice. He never apologized for his employee's rudeness and awful customer service. I see that multiple other customers have complained about poor customer service at this place. I am never going back there. read more

Horrible! I ordered Friday for early morning pick up . Saturday . When I arrived no one was at the counter for five to ten minutes . A woman actually turned and walked out because there was no counter person. My order was hanging on the board but not addressed. A non English speaking woman said not ready, ten minutes. A half hour later I was still standing. it's a shame we always liked the food . Lunch Is really good there, but we can't go back . Such a bad experience. On to Bagels for U! read more

I have been coming here for years and get bagels every Sunday. There are new owners and today I ordered bagels with cream cheese and usually you get a generous amount of cream cheese but today with the new owners all our cream cheese bagels had maybe half a teaspoon of cream cheese. Never going here again which is really sad. read more

Bagel Bistro - This is supposed to be a cream cheese bagel. Why am I paying extra fro cream cheese when there is just about none on here. - Bagels Near Me - Middlesex, New Jersey

Closes at 3 but no one is there when I pulled up after 2. Change your hours online if you aren't open.

Visited store last week. Notice a mouse running across the floor. Person working told me not to worry about it, But as I was leaving another person told me that he saw a mouse last week. They don't care about rodents climbing on the bagels. Nasty, Never will go back. read more

If you are looking for a quick and cheap bagel, this is it. The bagels can be hit or miss. I've had it on days where it's fresh and chewy and I've had it on days where it was hard and crunchy, almost as if it was toasted prior to selling. I never got here when it was Bagel BOP but I do like coming here for a fresh bagel when the time calls for it. Thankfully, the bagels are affordable... What is not affordable are the lunch sandwiches. For a little over $8 I can get a ham and cheese sandwich. For the same amount of money, or less, I can buy all those same ingredients and have the same sandwich daily for at least a week, maybe more. This place can be pricey in some aspects but make up for it in others like the bagels or homemade desserts, etc. I think someone hit the nail on the head about the lines here. You always have to ask someone if they are in line since they are often just waiting around for their order to be made and wait next to the counters. It can be quite chaotic at times. I'd suggest that this place rope off an area with a "line starts here" so they can better flow the traffic through. It will be a little more organized. Unfortunately, I have to give it an average review but it won't stop me from going there. With the right adjustments, this place could be another gold mine in Hillsborough. read more

Normal deli fare. Store very clean Staff friendly but very busy Bagel (egg) was very good, ham was excellent Wife had pumpernickel bagel with Garlic and Herb spread. She felt the spread was very good Strip mall location so plenty of parking, lot could use a face lift. All in all a very good experience read more

Bagel Bistro is the best stop in Hillsborough for bagels! Always has a good selection and never disappoints.

Expensive prices, no portions justify the cost and poor quality. Undercooked burgers, can't believe they are still open.

This is a horrible place, customer service is the worst, wait for 15 minutes with only 5 people in the room and half came after you. Credit machine didn't work but no sign up stating problem. Drive to Bound Brook it's much better than the Bagel Bistro. The bagel is excellent but the service is the worst. Carole read more

Gave this place a shot for breakfast and ordered a pork roll and cheese the man asked if I wanted salt pepper ketchup on it I I'm assuming as a conversation piece. I received the skimpiest pork roll and cheese I have ever gotten dry as the day is long ... will never go again read more

This is the LAST time I'm going here. Their bagels are ok. Not the best but not the worst. Recently, they've had a turn over in staff and the service has been slower. Product didn't change so I kept going back. I should also mention they messed up 3 of my orders, one of which I specifically told them to not put a certain item on a sandwich because my wife is allergic to it but they did so anyway. Today, after I picked up a $14 food order and paid with my credit card, I noticed a different total on the receipt. When I asked what the "service fee" was, the woman at the counter said there is a new 4% charge on ALL credit card payments. HOW GREEDY CAN THEY BE??? Their prices are already expensive and then they want to charge an extra 4% on top of your order?! I'm never going back here again. Hope your greed was worth it. read more

I know this place is under new ownership since my previous review, so I decided to give them another shot. The first few times I came here I was impressed by the customer service and the quality of their bagels. Fast forward to today, their customer service was nonexistent and my bagel could've been good, had the girl not forgotten to finish making my order. I walked in, and I got a snotty "are you picking something up"? Mmmm no, I'm placing a new order... Purposely ordered my bagel extra toasted since their toaster sucks and only ever makes the bagel lukewarm, but my bagel sat at the bottom of the toaster getting cold as the employee "forgot" to slap on the cream cheese and keep it moving. She finally does so and hands it to me without a "here you go", "sorry for the wait", "have a nice day". Just handed it to me like I was an inconvenience. Welp, I tried. From now on I'll drive to Bagel Garden in Branchburg which is 30 min further from me just to get the customer service I deserve. Maybe they should go there too and take notes on how to treat paying customers. Never again. read more

This place has gone downhill. I used to love it but the service is slow and I have been there three times (trying to give benefit of the doubt here) and every time my order is wrong. I love supporting local business but I can officially say I am done here! read more

It was better under the former owners when it was called "Bagel BOP." Excellent bagels are now very good bagels. The bagels are still tasty but they are now more like rolls with holes, rather than authentic dense, crusty, chewy, New York-style bagels. Prices went up but the bagels also became huge - perhaps that's why the texture suffered? Still the best place in town for fresh bagels. Superior to pre-packaged or supermarket-baked bagels. On the plus side, the fluffy bagels make easier-to-eat sandwiches. LOL. And they still make great sandwiches for both breakfast and lunch. read more

The service is so poor. I just order 1 egg bagel and I egg croissant and waited 1/2 hour. Even people after me were served and when I asked them and told them I placed an order and people after me got served instead of being courteous he got upset with me and told yeah I got what you saying I am trying to find your order. Poor service. Not going there again and when I got my bagel and croissant it was cold. It must have been sitting there until I asked them. read more

Excellent bagels and cream cheese choices. Staff is very friendly and helpful. Always a great experience, my favorite bagel shop read more

This used to be Bagel BOP (Baked on Premises). It used to be run by a very nice woman. It used to be staffed by very friendly your girls. They used to know what a bagel was. They used to make great bagels. Note I say used to. Unfortunately it's now AWFUL! They have no clue what a bagel is. And, they are not friendly. I have been here only once since it changed hands. I will NEVER be back. Such a shame. Now, there are NO good bagel places in this area. read more

I just want to say thank you to Bagel Bistro for their service during this pandemic. After everything seemed to be closed, they still offered curb side pickup, which thankfully I was able to take advantage of and get food for my family this afternoon. I ordered a bacon egg and cheese and a dozen bagels everything was delicious! Will be my go to during these crazy times and after! read more

I drove 5 miles away to this bagel shop in hopes that they had marble bagels because Bagel Stadium never has them. I immediately noticed how clean and well-kept it was. Everything was displayed well and appetizing; the variety of bagels, the muffins, the spreads. The minor exception was that many of the bagels were very assymetrical & that's a pet peeve of mine. Anyway, I was pleased to find that they had marble bagels in the oven which would be ready in 5 minutes. The service was great. The staff was friendly. Prepared with lox & cream cheese, the presentation was neat & appetizing. Unfortunately the consistency of the bagel was mediocre, something that may be acceptable outside of the NY metro area. The next time I'm craving a bagel I'll be returning to Bagel Stadium 3 miles east. Those bagels are authentic! They're just missing the marble variety. read more

These are not bagels. Yes they might be round, but they taste more like rolls. Bagel BOP (the prior bagel establishment that occupied this site) had much better bagels. I will not be returning. read more

Customer service is horrendous. Girls who work here at rude and bitchy. They make you feel like it's an Inconvience for coming in to get something to eat. Not to mention they got our order completely wrong. Like not even close to being right. After calling and saying the order was wrong they tried to tell me that it was right and it is just the way they cook their eggs? Just hilarious. If you are asking for my recommendation if your looking to get breakfast in the area you're better off going to the dollar store and eating a paper plate then going to this place. read more

ill keep my review very short. I won't ever go here again simply because they are simply the rudest coffee shop staff I have ever met. Very disorganized, very rude and obnoxious. They also touch the bagels with their bare hands. I know several family members and friends who have stopped going over here and have went over to support Dunellen Bagel. They are awesome! Friendly staff and awesome bagels unlike Bagel Bistro. The other review is spot on, the only nice person here is the guy with the tattoos- will miss him. Don't waste your time going here. read more

I've lived in Hillsborough pretty much my whole life. Bagel BOP (doesn't matter what it's called now, it's still Bagel BOP and always will be) has the best bagels in town. I know it changed hands, but I've never noticed any difference in the quality of the bagels. read more

Been there a few times now, but never heard anybody say, "thank you", "have a nice day", or even "bye". Since they don't s seem to appreciate my business, today is the last day I go there. read more

The bagels are delicious. Huge Crispy on the outside. Fluffy on the inside. I was there a few minutes after opening And selection of bagels were still being brought out. The service is very slow. And even after server wrote it down, Had to repeat it several times. Your best bet is just get bagels. Don't complicate it. Also specialty cream cheese will cost you an extra 2.50. She saw me watching her and asked me if I wanted more. It's frigging cream cheese. Don't be chinsy when you are charge 2.50 read more

I recently found this gem of a bagel shop and am so happy I did! It's become my go-to breakfast/lunch spot. Super quick and easy with a great variety of food options! read more

This place is terrible. They never have enough people on staff, the portions they give on you a SCE bagel is beyond small. It's not even good bagels either. read more

AWFUL SERVICE. MEDIOCRE BAGELS. I waited 15 min in line when there were three people ahead of me and they let a bunch of kids cut the line as well to get served. I patiently waited and I ordered my everything bagel toasted which they gave to the people behind me and so I continued to wait after the couple behind me was served. Five minutes later, my replacement bagel was ready and the woman put plain cream cheese on my bagel instead of veggie like requested. The woman apologized for the mishap and offered to make another bagel but I already was waiting 20 minutes so I was like forget it and I just left. The bagel was not even good, it was poorly toasted and there was barely any "everything on it". read more

I have been going to this bagel place for the past few years. If I'm correct I believe ownership changed recently. I always have a problem with this place. It's so dark, needs a makeover, and the staff needs a refresher course on courtesy/customer service. I ordered what I usually order ( a bagel with lox and cream cheese) and the woman asked me if I needed anything else and I said no I'm good. When going to pay she says oh I'm going to have to charge you extra because you asked for no cream cheese to I'm substituting it with extra lox. I go ??? What like I didn't ask for that she's like yes you did. Standing my ground I'm like I'm sorry I didn't ask for that. She was basically demanding me to pay for something I didn't ask for. She remade my order and was pissed. Is it really that hard to kindly just remake my order instead of being rude to the customer because of a miscommunication?? I thankfully will not be returning. read more

This place is a nice bagel shop now that there is a new owner. They still have the same baker so the bagels are still great.

My favorite bagel shop in New Jersey!! The prices are amazing, the bagels are delicious && the staff is so kind. I stopped going there for a little while because I didn't like the old owner. Now since it was taken over by new management, the place has been transformed! The new owner is a gem! He even threw in free bagels. I've been going every morning. read more

New birthday cake cream cheese is the best thing ever. If you have never tried it they will give you a free sample. My weekly spot. read more

Bagel Bistro - Birthday cake cream cheese - Bagels Near Me - Middlesex, New Jersey

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Walked in for the first time yesterday pretty early in the morning. I was the only one there so the service was fine. I ordered a wheat bagel w/veggie cream cheese. The bagels were "fresh out the oven" and still hot. SCORE!!! Got to the car and tore into the bagel.....why is it stale and crunchy??? And why does it taste more like a roll then a bagel ??? Very weird bagel, never want it again. 2 stars because the coffee was decent and the service was quick. read more

Called to place an order and the person I spoke with seemed like they didn't even know what I was talking about. I ordered a platter with eggs over easy and whole wheat toast. The person hung up the phone on me. While unprofessional since my order was placed it wasn't a big deal. Picked up my order and when I opened it up at home noticed there was no home fries/potatoes/hash brown. I know anywhere you order a platter it includes one of these. I call and the person was argumentative stating that their platters do no include any. They told me to hold on twice and then simply hung up. I drove to the place and she said she did not hang up on me. Now I'm upset because she is lying to me. Then I point out how the menu above her shows has brown included in the platter which she basically said that unless I ask for the platter to include it they won't automatically include it. She blamed me. the customer, for not asking for it. She also stated she did not charge for the hash brown. I did the math and she most certainly did. She offered to make it. I agreed and after seeing her turn in circles to get gloves I asked her to put a mask on. She stated that because she was in the back she did not have the mask on but that she will put it on. Only after seeing me upset did she apologize but stood firm that I should have asked for the hash brown to be included when I called to place the order. The food looks very lackluster and after the experience I will not be ordering from here again. read more

Bagel BOP is a staple of Hillsborough. Their bagels are fresh and tasty and their prices are lower than the other bagel shop nearby (206 next to Taco Bell) that hasn't been there for quite as long. The only negative review that I have is that I had a blueberry crumb muffin the other day and it was terrible. It was bland and tasted like the tin that they baked it in. So, as long as you stick with bagels, you'll enjoy what they have to offer! read more

An amazing place, and as long as you want in with a smile, you get good food and fast service for a very good price. This is getting to be a part of my daily routine! read more

Delicious food but it comes with a price. Last Sunday, I made an order on GrubHub, but it took an additional 30 minutes on the approximate delivery time. This is definitely forgivable considering it was a Sunday. HOWEVER, today I decided to make an order at 10:30 am and GrubHub didn't say it was closed or show any problem ordering. I received an email confirmation stating the restaurant received my order. After an hour and a half went by, I had to leave for an appointment (ANGRY and hungry) and hoped the food would be there when I got home. No food after another hour, so I called just to cancel the purchase. The EXTREMELY RUDE person stated they do not do GrubHub orders on Saturday. So I asked to please removed the purchase on my debt card, and he nastily told me that I had to call GrubHub and hung up on me. I will NEVER purchase from this establishment again. Not only are they unintelligent enough to provide GrubHub with the dates that they will not be accepting orders, but they are extremely rude when there's a problem and hang up on a customer. Thanks for nothing Bagel Bistro. Work on your manners! read more