Black ice in the Bagel Basket Parking Spots. Opened my door and took a really hard, really bad fall. Went inside and told them and they didn't even care. They blamed the landlord and the landlord blamed them. Complete lack of empathy from the manager and staff. One of the employees told me he also fell on black ice in their parking lot recently. read more

Bagel Basket Cafe - Black ice in the Bagel Basket Parking Spots. Opened my door and took a really hard, really bad fall. - Breakfast & Brunch Near Me - Commack, New York

This used to be a very solid place for early morning bagel or more robust lunch with salads and açaí. Still serve the same fare but quality and service have decreased significantly while prices have increased. I can understand rising prices may be unavoidable - but the service is really poor. read more

Bagel basket more like sh*ts and baskets!!!!! I paidd $3.11 FOR AN ARIZONA OUTRAGEOUS PRICES!!! DO NOT RECOMMEND!! And I was was on toilet for 2 hours. read more

Beautiful looking place, did not eat the food because the holes and the bagels were so big. I felt my food would fall through the holes. So I moved onto everything bagel whose bagel looked twice the size. read more

Always good food at decent prices don't forget to get the coffee it's fresh an yummy

This place is solid. He hungryman is good and also the paninis are not bad. The chicken was not dry like most panini sandwiches.

Officially, I'm never going back. I've been going to Bagel Basket for YEARS out of convenience. Today, however, sealed the deal. I paid $30 for a breakfast wrap & a turkey hero for my long work day on the 4th of July. I get back in the truck to head to work. I begin to eat my breakfast wrap, and something gets stuck in my teeth, but then I bite through it. I open up the wrap, and there's a long black hair. I'm very grossed out because I have blonde hair. I'm posting a photo of my wrap as well as my hair. Make your own opinion. read more

Bagel Basket Cafe - Black hair in the middle of my wrap - Meat, 2 Eggs, Cheese - Breakfast & Brunch Near Me - Commack, New York

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Not a bad little shop on the inside. Has a good seating area as well. The bagel and cream cheese was good as well. The one concern I had here was all the flies in the cabinets. They did wrap the food in there, but it was a bit much for me. read more

Bagel Basket Cafe - the inside of a bagel case - Breakfast & Brunch Near Me - Commack, New York

My colleagues and I order lunch from here once a week. We've been doing so for years. This past week we've notice that all sandwiches and wraps had barely any meat or salad on them. This has never been the case. I then went once more a few days later and ordered a turkey, American cheese, lettuce and Mayo on a roll. They charged me almost $12 and when I opened it there was barely any meat. I am so completely disappointed. The bagel basket seems to be cutting corners where it counts. I over heard another customer send there sandwich back as well to add more. I will not be ordering from here anymore. This was my sandwich. More lettuce than anything. read more

Bagel Basket Cafe - Turkey, cheese, lettuce and mayo - Breakfast & Brunch Near Me - Commack, New York

Awesome food and great value and service. Bagel Basket Cafe has become our go to spot for bagels, egg sandwiches and more. The parking lot is a a bit of a challenge, but it's worth it! Very nice space to eat available inside as well for those who want to dine in. read more

When you walk through the doors, your welcomed by a cozy family oriented environment. Everything is love about the place. Then your nose is greeted by all the good eats from the kitchen. The options are ones you would desire! The display case was clean and shiny! The team in the back are CONSTANTLY wiping down the cutting boards and keeping a VERY neat workstation that handles food! Im more impressed by the amount of business they have and the ability to take all the orders and still wait a reasonable amount of time for your food. Whatever they are doing, its HIGHLY efficient and its working! Large crowd and the orders just kept coming out. No heavy delays on even the larger orders I seen. Obviously within reasonable timing. I highly recommend this place! I will be a returner for sure cause this experience was just too good. I live about 15 minutes away, and its worth the trip! Not to mention the food taste exactly how it smelled walking through the door. The bagels, safe to assume they are fresh cause every bite was nice and soft and not dry and hard. Also a very pleasant staff. There was a mistake on my behalf where I thought they called me for my order and without thinking I paid for it. I should have confirmed the order before paying. But the gentleman behind the register was super nice and the WHOLE staff seemed so apologetic! Honestly, I was okay with it cause they worked out the mistake. So no big deal, but the fact that the staff all noticed and where apologetic is what took it home for me! Dont worry team! You are all doing an amazing job! Keep up the outstanding energy! read more

I have been frequenting the Bagel Basket for the last 15 years. In that time I have seen it change from a slightly overpriced, yet efficient and quality establishment into what it is now - still overpriced, but inefficient with declining quality. My two most recent experiences: Stopped in with my girlfriend on a morning when we were in somewhat of a hurry. She ordered a simple egg sandwich and I got a buttered bagel. No one else in the place, the sandwich took forever and she was not thrilled with the quality. Next, we stopped in for a few sandwiches. I asked for a bacon and lettuce wrap - got 4 strips of bacon in some shredded lettuce - was looking for something else to eat as soon as I was finished. Girlfriend ordered a panini from the board, but asked to subtract bacon - sandwich was delivered with bacon melted into the cheese. Person at register actually called out the order for 'no bacon' to see whose it was when we were called up to pay. They were nice enough to make her something else when we brought it to the counter and showed them -- and in most cases we would understand the simple mistake, but the place just seems slow and sloppy nowadays. Seems like they are under new management - don't recognize any of the workers I have seen in there for the years I had been visiting prior. Not very impressed and I won't be back anytime soon. read more

I've been a loyal customer for almost 10 years. Just ordered a BLT on a roll with cheese - there is a BLT on the menu and a clear upcharge for roll and cheeses but then they charge me an extra $1.50 for bacon on my blt. When I asked them about it they said that's what it is and if I don't like it - dont come back. I just cant believe this is something the ownership would support and approve. Im seriously upset I now need to find a new breakfast place. read more

Just ordered breakfast from here. A scrambled egg on a bagel. The egg was a flat piece of over cooked rubber. I actually feed the egg to my dog and had to make eggs at home to put on the bagel. read more

Bagel Basket Cafe is now Bagel Basket No Way in my book. The bagel and topping were average, nothing special. Their fountain drink machine was inoperable, so I purchased a bottled drink from their barely cold drink case. I asked for a cup of ice to go with the soft drink and sandwich Ihad purchased and was told there was $1.50 charge for a CUP OF ICE. Really??? A new level of greed. I did not purchase their cup of ice and they have lost a customer. BTW, they use the most environmentally damaging hard plastic cups for their drinks, rather than paper cups, which serve the same purpose....just saying. read more

Ordered a toasted bagel with lox and cream cheese. I got a bagel that's burnt and hard to eat. Make sure you guys check your bagels before leaving. My morning was ruined. read more

Bagel Basket Cafe - the inside of a bagel sandwich - Breakfast & Brunch Near Me - Commack, New York

The worst bagel place I have ever been to. Muffins are moldy. Service is very slow. Not clean. With so many other bagel places around, I am surprused they are still in business. read more

We have been coming here last 3 years. Begining of This summer We found out Merredith doesn't work there anymore. After that We stopped coming to the store. We go there maybe everyother month . If it is true the owner changed and the workers changedtl too. read more

The paninis are really good and worth the price, the coffee always taste fresh and the other sandwiches are also good quality fresh ingredients. read more

I just left this place in absolute disgust. They are allowing customers to walk in and out with out any face masks or protection. I witnessed them conversing directly over the food and cups. Someone needs to close them down. #pandemic read more

Got a take-out bagel here. Quick service, good selection, and everyone was wearing masks. The woman who helped me was very friendly. I ordered an everything bagel with avocado and bacon. It was great! read more

It is the 1st time eating in this bagel store. The food is amazing, the bagles are fresh and fluffy and the eggs were AMAZING! Also I appreciate the fact that this store is eco friendly and uses paper cups and they actually are really nice looking! Also the coffee is pretty darn good read more

Bagel Basket Cafe - a man sitting at a table with a plate of sandwiches and a cup of coffee - Breakfast & Brunch Near Me - Commack, New York

This place is my favorite bagel place in NY. Even though I showed up past their "bagel serving time", I truly enjoyed their "Wood Park" which is one of their hand pressed Italian panini sandwiches that consists of chicken cutlet with bacon, melted american, lettuce and russian dressing on European garlic flat bread. Delicious! The panini comes with a free side of potato, macaroni salad or cole slaw (as well as a pickle) however, I got fresh mozzarella macaroni salad that I had been eyeing since I walked in. I asked the gentleman that was helping me if I could substitute it and pay the price difference but he didn't mind and gave it to me. Not only are their sandwiches delicious they also have a lineup of appetizing meats and cheeses as well as an array of different snacks like chips, nuts, and sweets all locally made. I can't wait to go back! read more

Bagel Basket Cafe - Lunch display - Bagel Basket Cafe: Commack, New York (Long Island) - Breakfast & Brunch Near Me - Commack, New York

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Overpriced garbage. $14 for bad sandwiches. Tried a lettuce wrap and the lettuce was not washed. Never again

Was on my way to Montauk for a get-a-way road trip from the City with my friends and was looking for a quick bite for lunch. The menu here is overwhelming: hot foods, bagels, sandwiches, wraps, salads, and more! I opted for an everything bagel with egg, bacon and cheese. A very solid breakfast bagel! And at, $6.50 for my breakfast bagel and a small coke, not bad of a deal either. My friend ordered the breaded chicken topped with bruscetta. This was absolutely delicious. There chicken was sitting in a balsamic sauce, which was delicious. I wish I had ordered this because it was delicious. Overall a great place for a quick bite with lots of options. Although it's not right off the freeway, it's still makes for a pretty quick pitstop. read more

Bagel Basket Cafe - Everything bagel with egg, bacon and cheese - Breakfast & Brunch Near Me - Commack, New York

My coma y moved to Commack in July 2020, from Commack. We missed out main breakfast go to there. Bagel Basket Cafe, has been nothing but kind, great food, ALWAYS HOT. The delivery system they have is FAST and extremely nice, Mr Bob! Bagels are always fresh and tasty! Great Staff! read more

Called to make a delivery order and the person who was taking my order was extremely rude. He said he was the owner but he didn't know the name of the sandwiches I was ordering. He got angry with me and become very agitated. I have been a loyal customer to this place and definitely did not deserve to be treated that way. I will not be giving this business anymore of money. read more

I stop into this bagel store every Saturday morning and spend between $25-$40. Why? Location. Nothing special about their food but it serves its purpose for a dozen bagels, a few egg sandwiches and lox or tuna, etc. As of today, I will never go back. The store was relatively empty. No line. One person in front of me already being helped. The woman behind the counter saw me, standing 6 feet from her and she hand wiped 12 serving trays with a dirty towel as I stood there waiting in plain site. Didn't offer to help me, don't acknowledge me with "give me just one moment please ". Instead made me stand there watching her. When she took those three steps forward to assist me, I asked her if "she was ready now". Her response, "i had to do that". I suppose wiping the 10-12 trays was more important than taking care of a loyal customer. Good luck. read more

After giving my simple order (egg everything bagel and everything bagel both with veggie cream cheese) to the order taker 5x due to the person not understanding English, I get home and the order is still wrong. Unreal! read more

I've been to a few bagel spots in this area and this one has proved itself to be the best out of them all. Their bagels are delicious and always fresh, they put the perfect amount of creamcheese/anything you order on it. I've also bought sandwiches from them which are very good as well. Very quick service. I also really like their variety of muffins and pastries. I definitely recommend coming here. However, it was very expensive. I paid $30 for everything in this picture, and from what I'm seeing with other reviews they charge extra if you use your card (which I did)... this all should have come out to no more than about $15-$20.. they would have got one more star if this wasn't an issue. read more

Bagel Basket Cafe - a bagel and a bagel on a table - Breakfast & Brunch Near Me - Commack, New York

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Bought a dozen bagels, got home only 9 in the bag. ‍While the bagels are yummy, Im 3 short.

This place is right by my job, and I was always interested in trying it. It's not a normal bagel shop.. they also have numerous different salads, "protein bowls" and acai bowls!! Today I decided to get a lettuce wrap with turkey tomato and avocado it was pretty good... but not worth 12$. I will return to try other items! Inside was a very cute setting kind of like a panera bread. read more

Bagel Basket Cafe - My turkey tomato and avocado in a lettuce wrap. They have a great menu - Breakfast & Brunch Near Me - Commack, New York

The Bagel Basket Cafe has become my go to breakfast and lunch place. The bagels are great and the salads are fresh and tasty. When I chose not to cook for this year's holiday dinner I decided to have it catered by them. So I ordered a brisket with garlic rosemary roasted potatoes and grilled vegetables and I was in heaven. The brisket was tender and very tasty with just the right amount of seasoning. The potatoes were incredible as were the vegetables. And I wasn't the only one to think so. I had nine guests over for dinner and they all had seconds. Oh, one more thing: you won't find nicer people then those working at the café. They are all incredible. With so many choices around, but the bagel basket café is a sure winner in my book. read more

Had the worst experience today. The service was awful. The server was rude. Also very expensive. I work in the area and I will never go there again and will advise my co workers to do the same!!! read more

Extremely disappointed!!!! Unfortunately this bagel place chooses to charge a fee for using a card. I used a debit card and was charged 5.4%. This is absolutely obscene!!!! I know that debit cards don't even cost businesses 1% to accept and credit cards rarely come to 3.5%. What are you doing with the difference that all your card customers are paying you bagel owner? Is this an addition revenue stream for you? Or is the card processor that you utilize capitalizing on your POOR business decision to upset customers and lose future business. And, simply calling it a convenience fee or cash discount does not make this right and it ruins the entire customer experience. Why not be smart and just increase your prices across the board by 2-3%? I probably would not have noticed. Instead seeing this fee added to my bill I feel like I've been wronged. Unfortunately, the bagels here are good- and we used to drive 5 miles passing 1/2 dozen other bagel shops to get to it. We will no longer be doing this unless they do away with this "criminal" business practice. read more

I stopped to get a late quick lunch. First let me say the taste of the food was great! So good that I am sad to say that due to the behavior of the staff I wouldn't go back. While in the restaurant with my husband and 4.5 year old daughter the person who I have been told is either the owner or manager (I was there a previous time and was introduced to her) was yelling and cursing at the staff, yelling and cursing about the coffee machine and acting like it was ok. She was in the main part of the restaurant, not in the back and continued to use profanity while speaking very loudly and clearly looking at my 4.5 year old daughter since we were at the table right next to the coffee machine where this was happening. The staff was also pretty rough and not so nice but if this is the way she was they may have been having the same bad day. read more

Ordered an old fashion w/ macaroni side. Door Dash delivered and the old fashioned was missing the lox and no side salad delivered. I called and received an apology but didn't try to make things right. Use Bagel Chalet. Bagel Basket Cafe gets a thumbs down for business ethics!! read more

It is okay. There are definitely better bagel places in the area. I had an everything bagel and it was very salty. Overall, the staff was nice. read more

I have been here a few times before, this was my first visit in months and everything was good. Until a short, fat, bald man with glasses and a goatee came in. He at first put his mask on... then I turned to look back outside and he wasn't wearing his mask. I walked up to order and the woman, I believe owner or manager asked him to put his mask on... he became belligerent and started yelling and cursing that we were all brain washed ( everyone in the establishment were wearing masks, except him ) who's the one really brain washed, there was a Nurse from Stonybrook hospital on line behind him specifying that the hospital was still full from cases of it... I had to step in and tell him to stop being an @$$hole and to just leave. read more

Rude counter person and got the toast thrown at me. I wish i could take the money back that i put in the the tip container.