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    Backyard Assembly

    3.2 (6 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Backyard Assembly

    Furniture assembly

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    2 years ago

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    2 years ago

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    2 years ago

    I would highly recommend for playset assembly. They did quality work and had great communication.

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    2 years ago

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    4 years ago

    Awesome people awesome customer service. showed up on time did a amazing job

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    Kenneth F.

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    7 years ago

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    Kenneth F.

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    The Backyard Assembly

    The Backyard Assembly

    (1 review)

    I found the backyard assembly company during a Google search, I reached out and Mr. Farley was…read morehelpful and friendly and able to schedule my project quickly. What started out as a pleasant exchange with the promise of fun and excitement for my children quickly went south! Assembly was scheduled to begin on the morning of On 6/21/22. At 10:50 the crew had yet to arrive and I reached out to Mr. Farley via text requesting an eta. I was advised the crew was delayed and would arrive in a few hours. The crew turned out to be a one man show arriving shortly after 1pm. The single employee set up shop only to get 6 posts erected in his 3.5 hour stay but managed to take several extended breaks. After watching this transpire on camera multiple times I decided to once again check in with Mr. Farley via text at which time I was advised that the employee had left my residence to go back to the previous job that had originally delayed my project to assist another employee who had fallen ill. However per my camera footage he was still at my residence and did not leave for an additional hour with little to no progress in that time. Neither the employee nor Mr. Farley made notification of the the departure so I could close my garage door housing the swing set kit. Mr. Farley had expressed that I didn't need to be home to have it assembled and this seems to have been false as when I was not present nothing was accomplished. On the morning of 6/22/22 two men arrive and manage to erect the play set after 7 hours. The employees left a large mess behind and several tasks of the assembly were left incomplete due to missing hardware we were never advised of leaving us with no choice but to tell our children the set was unsafe to play on. Out of respect for Mr. Farley and the upcoming holiday weekend we decided to wait till 7/5/22 to make notification of the outstanding issues, at which time a promise was made to respond within a couple of days to resolve the issues. There was no response or communication until 7/13/22 when we reached out to Mr. Farley for an update, Mr. Farley advised illness prevented his response and he would stop by during the weekend to complete the work. The weekend passed with no communication or sightings of Mr. Farley and his crew, on 7/18/22 we once again we reached one again reached out and comments made on my behalf calling out the lack of communication and professionalism. Mr. Farley advised me to fix the issues myself and disconnected the call. During the multiple exchanges safety concerns were mentioned to Mr. Farley who repeatedly brushed them off choosing to place blame on the company who manufactured the kit and completely refusing to take responsibility for negligence that could have potentially resulted in injury to my children. Simple communication would have allowed for most of these issues resolve themselves and although I understand delays and illness, Mr. Farley seems to have more excuses than actual solutions and misrepresented what I was actually paying for as I expected clean up and a crew of more than one or two men to assemble the set based on the conversation in which Mr. Farley advised it would be completed in one day. This has now become an almost month long process lacking follow through and communication, this is a very poor business practice.

    Backyard Assembly - playsets - Updated May 2026

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