My papa was excited to be getting a sauna from Steepleton, but a few days after the order he was…read moreadmitted into the Cardiac ICU. His cardiac team said he would not be able to use a sauna. After canceling the order, there was a 1,800 fee to cancel. The sauna was never delivered and was not scheduled to be delivered for 3 to 4 weeks. Go anywhere else! If I could give zero stars, I would.

GO ELSEWHERE!! Horrible customer service and follow up. We bought a *very* basic swingset and I was…read moreassured that it would work in our space and for our 12 year old. They had to come and stake it, and it still did not work correctly. I waited some time thinking it would settle and it still lifts up when anyone of size swings (he is 175 lbs). The young man that helped us and assured it would work, no longer works there. We decided to give it away and called to see what they would charge to disassemble (it's a 3 swing Jungle Swinger) and move it, and they said it would be $600. The swingset was only like 1000.00 to begin with. I refused to pay that and called to see what they would charge to just take down the swingset and they quoted $300.00 (no moving at all). Our son got home from deployment and took it down in about 15 min. What a joke!! They do NOT back their products and are entirely WAY overpriced on delivery, install and follow up care.

I worked with Matthew at Kentucky Barns for purchase and delivery of our table with four chairs as…read morewell as two rockers for our deck relaxation spot. I couldn't be happier with my purchase. We have had our eyes on their products since discovering them at the Home & Garden shows in both Louisville and Lexington the past couple of years. The furniture is durable as it is comfortable. They are great folks. Special shout out to Erick our delivery man. Thanks again for superior service and products. Charles R. Fisherville, KY

I bought a 14x14 gazebo from KB and it was delivered on time and placed precisely where I wanted…read moreit. I had built a raised frame to attach the gazebo to my back deck and they did a perfect placement while making it look easy. The two workers were very friendly and efficient. I highly recommend KB as their craftsmanship is excellent.

They do a great job with the closing and opening of our pool…read moreGood people who think while they work to solve problems that arise during the job

Very professional company! Ken & Ellen installed our pool a few years ago! We love it! Thanks for…read morethe awesome service and our back yard staycation... Then called then to install a new liner! Always great service! Dee Lyons Memphis, IN

I will never conduct business with this company again! They promise to hold an equipment for you…read moreand then sell it to another seller without even notifying you. I had paid my invoice to them on an equipment for my new business and call the following day to see if they received my payment when I had been informed that the item I paid for was sold. They only care about fast money rather than providing quality customer service to their clients. I've always believe in giving a business another chance before I write bad reviews but this is ridiculous. Be warned!! Don't trust them!!

Completed installation of my television in no time and even took the time to show me how it worked…read more Very professional. Highly recommended

I would love to give a 0-star review if possible…read more I contracted YayVisions to install an in-ground basketball goal, including excavation, concrete work, and assembly. The manufacturer specified that the installation required a 20" x 20" x 48" deep footing using 22 bags of concrete. I reviewed these requirements with the contractor beforehand, and they assured me the installation would meet the manufacturer's specifications. When work began, they had only dug approximately a 2-foot-deep hole before I needed to leave. Prior to leaving, I specifically reconfirmed that they would continue to the full 4-foot depth, and they confirmed they would. About five minutes after leaving, I checked my security camera and saw they had already begun pouring dry concrete into the hole. I immediately contacted them, and they claimed they had already dug the hole to 4-5 feet deep. Given the timeline, that explanation was clearly questionable. They then sprayed water into the hole, set the anchor plate, and left shortly afterward. When I returned home and inspected the work, it was apparent the installation had not been completed according to the manufacturer's specifications (the footing wasn't even square and the anchor plate wasn't anywhere close to centered). Before escalating the issue, I independently evaluated the work by calculating the approximate footing volume based on both the amount of concrete used and the volume of excavated dirt. Both calculations indicated the hole was likely only around 2 feet deep. I contacted the goal manufacturer, Mega Slam, and they advised me to first give YayVisions the opportunity to correct the issue. Unfortunately, instead of addressing the concerns, the company repeatedly denied any wrongdoing. They stated they used only 8 bags of concrete and claimed that amount was sufficient, despite the manufacturer explicitly requiring 22 bags due to the size and weight of the basketball goal. The manufacturer confirmed the installation was inadequate and could create a serious safety hazard, including the possibility of the goal failing or tipping over. Ultimately, I hired another contractor to remove the original concrete and reinstall the footing correctly. This process also confirmed the original installation was significantly undersized. The actual hole measured approximately 13" x 17" x 25" deep and tapered to a point at the bottom -- far from the required 20" x 20" x 48" square footing specified by the manufacturer. I've attached photos so others can evaluate the workmanship for themselves. Based on my experience, I cannot recommend this company. The work did not meet manufacturer specifications, required complete replacement, would have resulted in a serious safety risk if not corrected, and raised serious concerns about both workmanship and honesty throughout the process.