I absolutely LOVE this store! I'm always going in for one thing or another! I normally have my…read moreservice dog with me and they are so welcoming of her!! My husband even brought our pet in once because it was so hot! He asked before hand and they welcomed my tank with open arms *as long as he's well behaved of course!* really awesome store super helpful employees and they totally tolerate the million questions I ask them! Definitely coming back every time I need something!

I find when I come into this Rona I have to wait a long time to get help or assistance at the…read morecustomer service counter. Now, maybe that's a good thing and they're busy but waiting 15 minutes (literally) at the customer service counter is a bit brutal with young children in tow. That being said, it's small and I can get what I need often quicker than Home Depot (if I know where to get what I'm looking for) and you can always call ahead of time to check and see if they have what you need. My secret buy at Rona - Wood Stove Pellets for kitty kat litter boxes. Yep, it is literally the EXACT SAME product that you can pay $20-$25 a bag for at Petsmart (40 pound bag) and here you will pay about $6 a bag. And they carry it year round - in the winter it's out front but in the summer you have to go to the customer service desk and pay for it there and they give you a slip that you drive around back with to the lumber yard and they'll load it in your vehicle.

Very let down by the customer service here. Bought a blind that was missing a piece sadly didnt…read morerealize it until it was 2 thirds hung. So we brought back what wasn't hung hoping to maybe exchange or get the missing parts. Told no needed everything back so went home took it all down brought it all back and then was given the missing parts. After being told it couldnt be done, going home and taking everything down for no reason. So wasted an afternoon. Seriously why?! We have shopped here a few times and while there have been some great customer service others it doesnt seem like people care.

While smaller than most, this Home Depot still covers the bases and gets in the promotional items…read moreyou find in the weekly flyers. Staff are always friendly and the wait times are short.

The sales associates, Lexi and Justice, made every effort to find the best fridge and stove for our…read morekitchen reno where the space has limited dimensions. I have purchased other major appliances from these same associates in the past, and those shopping experiences were also extremely favourable. After taking extra time to physically walk thru and check the rear warehouse for in stock fridge and stove, which produced a limited result, they proceeded to find inventory in other stores and called them to confirm that inventory was in fact there. During the entire customer service experience, Justice and Lexi were friendly and helpful. They were able to secure a fridge and stove with delivery this week. Very grateful for all their efforts which extended beyond what I normally experience in other retail environments!

I will be honest I did not want to support these guys. I wanted to say I supported Canadian…read morebusiness but I figured give it a shot. Turns out everyone was very helpful and very friendly. Now I will say one thing I was told was completely wrong BUT to be fair I did a pretty poor job of explaining my issue. The selection is great and the pricing was decent. Chances are I will be back...

Management doesn't care about customer service. Very disappointed that the Manager couldn't bother…read moreaddressing a valid concern I tried to raise. Shop RONA

On October 20th, my husband and I visited the blinds department at Home Depot on the West side,…read morewhere we were assisted by a wonderful young man named Oliver. He was extremely professional, polite, and knowledgeable, giving us great advice and making the whole experience smooth and pleasant. We truly enjoyed our visit and are very grateful for Oliver's excellent service. Highly recommend him!

Stopped into the St. Albert Greenhouse the other day on a whim after hitting up 6 greenhouses in…read morethe past 2 weeks. I was pleasantly surprised by quality, value, and variety. They had the best price out of 6 greenhouses and the major ones like HD, Lowe's, Costco, etc. for seed starter packs of 6 annuals - $2.50 for a 6 pack is pretty awesome in this neck of the woods! They had jumbo 6 packs for $4.50 ( $1.50 less than Hole's for example) and I'd say they had even better variety! The staff were friendly and it definitely had a back road country feel. My toddler enjoyed their "barn" cat or rather "greenhouse" cat. There were 5 greenhouses in total - though, the perennial one was lacking - I think Costco had more perennials than this place. None the less, GREAT deals and good varieties! I filled up the back of my vehicle with their selections and I'll be sure to go back again this growing season!

Great staff, friendly, knowledgeable, family feel. Plants are of great quality too. Have been…read moreshopping there for years and it is my go-to nursery for a garden plant or herb.