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Botaniful

5.0 (1 review)
Closed • 10:00 am - 6:00 pm

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5 years ago

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Agrola Garden Centre

Agrola Garden Centre

(2 reviews)

This place is always a bit tricky to find each year because it pops up in different places. But I…read morealways seem to see it in my vague area eventually, and I'm always happy I went. They don't have a massive space but in terms of variety you can't beat it. They have one of the widest selections of plants around (if you are used to big box stores' selection, please go here to discover something different!). The staff will mostly ignore you (which i prefer tbh), but knowledgeable if you ask. The plants are in good shape and well cared-for. I've always had them do well and several times have found things I've never seen anywhere else. It's not fancy (or crazy expensive) like some of the bigger spaces. The space is always a bit of a hole-in-the-wall but hey, you came for the plants, right? Please stay here forever, Agrola, and never change.

We had an absolutely terrible experience with this business. Please do not give them your business,…read morethey do not deserve it! We ordered and PAID FOR seven trees as well as delivery to our house. The owner's daughter showed up dressed extremely inappropriately with her child, who was running around our backyard. The owner's daughter then proceeded to tear one of our trees out of the ground WITHOUT our permission. She called the owner and told him that the tree was planted incorrectly. The owner then yelled at my husband, saying we have to pay more to get the trees we ALREADY PAID FOR because the trees we had from last year were planted incorrectly. My husband, calmly, told the owner that he demanded a refund, which was issued several hours later. The owner's daughter was screaming at my husband as she left our house, including RACIST insults. I've never had a more unprofessional experience with a business in my life.

Funky Petals - Smelly rose for you, friend

Funky Petals

(9 reviews)

$$$

The floral arrangement I received today is breathtakingly beautiful. The flowers and greens are…read moreincredibly fresh and high quality, and the vase compliments the design perfectly I am absolutely delighted with this arrangement and cannot express how much I love it.. Kudos to the designer .

**This is written for the West End location, but thought it would be valuable to share here too…read moregiven it's the same company** My family and I have ordered from Funky Petals countless times over the years and have generally been content with what was sent out. However, my recent experience was highly disappointing. I spent $180 (including fees and taxes) on an arrangement of flowers and mentioned that we didn't require a vase since the recipient has dozens of her own. I placed my trust in their team and was hopeful and assured that the arrangement would be quite robust for that price point. Sadly, this particular one is not at all in line with past orders (see photo and you be the judge) which is very unfortunate given this was meant to be a birthday surprise during a very intense and difficult year. Once I saw a photo of the flowers that were sent, I immediately followed up with Anna, who's apparently in management, to express my concerns and she agreed that the arrangement could've been better and apologized a few times for the poor service. Yet, she personally delivered the flowers and clearly felt they were on par with their standards and kept making excuses as to why the arrangement wasn't fully up to their level and offered me a $50 credit as a gesture of goodwill. She also added that the recipient personally called her to share how "beautiful the flowers were". Something about this didn't sound right, so I followed up with the recipient and she mentioned that Anna actually called TWICE to "check-in" on the flowers, which is not their normal practice and the calls took place after I reached out. Way to put someone on the spot and who's going to complain about a gift on their own B-day!? This is super shady and a terrible business tactic, especially given that she specifically said that the recipient was the one who called her, which she did but after Anna left two voices messages. Um... kind of on the edge of harassment. Needless to say, when I shared how much the flowers cost (which I was embarrassed to admit) the recipient was shocked and was convinced that they cost at most half that amount. At this point, I went back to Anna and requested a refund for the $50, which I felt was fair and was still pretty low considering the flowers looked like they came from a grocery store or gas station complied of low-quality stems of old looking roses that were already open, other lackluster & cheap pieces thrown in, as well as tired and droopy carnations. They should've been embarrassed to put their name on this. They also forgot to add the plant food (for whatever life was left in these flowers) and didn't include their signature chocolate, which wasn't missed anyway, but the point is that they had, even more, misses on their part. In the end, nothing was reimbursed as they "don't issue refunds on store credit". Well, what about a refund for a product that I paid good money for and was way overcharged? How is that ethical? I showed the photo to several people in the YEG area and everyone agreed with me they weren't worth that price point. I would've been more than happy to return the flowers, but Anna initially pretended to try and make the situation better, which I was allowing her to do. However, I had to email her twice to even get an initial response and I also didn't want to ruin the B-day surprise. Anna also didn't respond to my last email, which isn't surprising as it seems evasion is clearly their method of choice in customer service. Definitely never ever using any Funky Petals again and have made sure that anyone I know who used them is aware of this disastrous and unprofessional experience. Considering we didn't at all receive the quality of the product we paid for and the company is too stingy to do refunds, this is in my mind on the verge if not full-on consumer fraud. You've been warned, so good luck if you still choose to throw money away here. Just keep in mind that Safeway would be a better and much more affordable option. And yes, plenty of grocery stores also sell stems birds of paradise - they aren't that exotic anymore.

Botaniful - gardening - Updated May 2026

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