The floral arrangement I received today is breathtakingly beautiful. The flowers and greens are incredibly fresh and high quality, and the vase compliments the design perfectly I am absolutely delighted with this arrangement and cannot express how much I love it.. Kudos to the designer . read more

Funky Petals - Florists Near Me - St Albert, Alberta

**This is written for the West End location, but thought it would be valuable to share here too given it's the same company** My family and I have ordered from Funky Petals countless times over the years and have generally been content with what was sent out. However, my recent experience was highly disappointing. I spent $180 (including fees and taxes) on an arrangement of flowers and mentioned that we didn't require a vase since the recipient has dozens of her own. I placed my trust in their team and was hopeful and assured that the arrangement would be quite robust for that price point. Sadly, this particular one is not at all in line with past orders (see photo and you be the judge) which is very unfortunate given this was meant to be a birthday surprise during a very intense and difficult year. Once I saw a photo of the flowers that were sent, I immediately followed up with Anna, who's apparently in management, to express my concerns and she agreed that the arrangement could've been better and apologized a few times for the poor service. Yet, she personally delivered the flowers and clearly felt they were on par with their standards and kept making excuses as to why the arrangement wasn't fully up to their level and offered me a $50 credit as a gesture of goodwill. She also added that the recipient personally called her to share how "beautiful the flowers were". Something about this didn't sound right, so I followed up with the recipient and she mentioned that Anna actually called TWICE to "check-in" on the flowers, which is not their normal practice and the calls took place after I reached out. Way to put someone on the spot and who's going to complain about a gift on their own B-day!? This is super shady and a terrible business tactic, especially given that she specifically said that the recipient was the one who called her, which she did but after Anna left two voices messages. Um... kind of on the edge of harassment. Needless to say, when I shared how much the flowers cost (which I was embarrassed to admit) the recipient was shocked and was convinced that they cost at most half that amount. At this point, I went back to Anna and requested a refund for the $50, which I felt was fair and was still pretty low considering the flowers looked like they came from a grocery store or gas station complied of low-quality stems of old looking roses that were already open, other lackluster & cheap pieces thrown in, as well as tired and droopy carnations. They should've been embarrassed to put their name on this. They also forgot to add the plant food (for whatever life was left in these flowers) and didn't include their signature chocolate, which wasn't missed anyway, but the point is that they had, even more, misses on their part. In the end, nothing was reimbursed as they "don't issue refunds on store credit". Well, what about a refund for a product that I paid good money for and was way overcharged? How is that ethical? I showed the photo to several people in the YEG area and everyone agreed with me they weren't worth that price point. I would've been more than happy to return the flowers, but Anna initially pretended to try and make the situation better, which I was allowing her to do. However, I had to email her twice to even get an initial response and I also didn't want to ruin the B-day surprise. Anna also didn't respond to my last email, which isn't surprising as it seems evasion is clearly their method of choice in customer service. Definitely never ever using any Funky Petals again and have made sure that anyone I know who used them is aware of this disastrous and unprofessional experience. Considering we didn't at all receive the quality of the product we paid for and the company is too stingy to do refunds, this is in my mind on the verge if not full-on consumer fraud. You've been warned, so good luck if you still choose to throw money away here. Just keep in mind that Safeway would be a better and much more affordable option. And yes, plenty of grocery stores also sell stems birds of paradise - they aren't that exotic anymore. read more

Funky Petals - Does this look like a $180 worth of cut stems? - Florists Near Me - St Albert, Alberta

I must say I was quite disappointed with this place. We came in at 5:30pm and they were closing at 6pm. The only employee was already doing her cash out which caused a few problems. First of all she wasn't able to come and help us with any of the plants we wanted cuz she was stuck at the till counting coins. By the time we did pick out a few plants she was still doing her cash out so we had to wait for her to finish before she could ring up our order. As I said we were looking for plants, not flowers, and they had a pretty poor selection. All the plants were not watered and had some sort of dead or dried leaves and stems. They also weren't rotated consistently so all the leaves were lopsided toward the sunlight. This was for a house warming present so we wanted to give a nice (living/healthy) plant. I will say that when we finally picked out two plants that looked relatively good the girl wrapped them to dress them up. The soil in one of the pots was so dry so I asked her to give it a thorough watering which she did and she also added a bucket underneath so it wouldn't leak into the wrapping. While we were waiting I also looked around at the cut flowers and noticed that they also had quite a poor selection even though it was 9 days till Mother's day. I realized that I need to judge flower shops the same as sushi restaurants. You want a place that has a high turnover rate so that the fish is always fresh. Everything in this shop was far from fresh and I wouldn't go back for plants and probably not even for flowers. At one point I even mumbled to my friend that we should have gone to Rona! read more

My boyfriend ordered flowers via the phone to have delivered the 13th and they confirmed this with him on the phone. Then I get a text and call for them trying to be delivered for today, which is nowhere near Valentine's (it's the 11th), so I asked him about it, and he said he definately confirmed with the business by phone that the delivery was for the 13th. I called them and they said he ordered online and that the 11th had been written down. Clearly someone had screwed up writing the invoices, and now it's not really a surprise anymore!! You say you don't do same day delivery so why did you try to pull that? I'm confused and dissapointed!! read more

Just walked in and picked up a beauty from the cooler. Usually have them deliver and order online. NEVER disappointed. Always fresh, well thought out design. Beautiful friendly staff. read more

Funky Petals - Awesome, beautiful & friendly, happy staff - Florists Near Me - St Albert, Alberta

Very happy with the lovely flowers put together by the florist at funky petals I reached by phone. My daughter had a baby boy and the bouquet had a blue orchid as well as some lovely yellow flowers as I had requested. She even thoughtfully put a little chocolate in the bouquet and it was delivered within a few hrs or my order. The price was reasonable. I will order from here again. read more

always on time, always fresh stuff. the only place i shop for flowers. the other reviews below are pretty wack imo !! thanks for the great service all the time :) I have this place 5 stars but somehow they put it as not recommended and will not give this place credit for my review !! Good work yelp read more

FABULOUS little gem, most definitely not your average, run of the mill flower shop! Always stunning arrangements of the highest quality - I have had deliveries & purchased bouquets for family and friends and I find the staff to always be pleasant, knowledgeable & very helpful. read more

I went to Funky Petals to price out flowers for my wedding. The owner Sarah was very friendly and was able to grasp my vision for the atypical Winter Wedding arrangements I wanted. She offered good suggestions on how to save money (outsourcing baby's breath for example) and alternatives for flowers that would not be in season (Eryngium for a wreath to add Scottish flare). I was very happy with how the final products looked. read more