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    The Home Depot Canada

    1.6 (122 reviews)
    Closed 7:00 am - 9:00 pm

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    Clear picture of damage
    Paul F.

    I was in this location to purchase a new washing machine that I had already picked out at the south common location it was the last one left in thier system. We called and reserved unit before traveling to the location They had the price @ southcommen store for 1034.00 for a display model and the assured me they would match the price. I get into the location working with a helpful man named Henry, I told Henry that the associate said they would honour their price at his location. They were selling machine for 1549.99 plus delivery. Henry said he would have to get a approval from assistant manager Tiffany, She was abrupt and said no way are we matching the price to one of thier sister stores a mark down of 500+ dollars. I said to her that is unfair we just drove across city to get unit at price they had tagged on floor, she belted out you can't call me names. At no point did I call the manager names I had 2 other people with me that will verify that. I decide to keep cool and walk to front of store and speak to a general manager but they were not in. Chris appeared and he already was given Tiffany's version of the story and he said best he would do is a markdown of $200.00 bringing machine to 1349.00. I being a educated consumer look on line and for CAS APPLIANCES had machine on for 1179.99 with a free 3 year warrenty. I asked Chris if they would honour thier price match on the unit. Chris said that the would only match price not beat because it's a model they are still carrying. I said fine and paid for unit cause I had babysitter waiting for us to return. The unit was supposed to be brand new in box. I though I could work out something with the General manager at a later date after delivery. Henry said to me and my wife that he would call us first thing Tuesday with the delivery time, we called back 2 consecutive days to get time frame NOW THINGS GET WORSE!!! Day of delivery I see drivers pull up in front of my home and start to unbox the unit and they looked puzzled, the unit had scratches on top of machine due to it being open before they place it on my drive way and I did walk around of machine and notice marks and said I would be in touch with Home Depot due to the fact that it was the last one in box, we paid for a white glove delivery service witch the connect the unit up as long as all hoses were disconnected witch I did prior to them arriving. Driver left and I go to washer and notice a bunch of whit scuffs all over side of machine, further investigation showed they hit my railing and damage my wall witch was recently painted. The management team obviously dosnt know policy's or anything about appliances. I made compliant day of purchase at Home Depots Canadian head office. Obviously they just care about taking peoples money and do not care about customers cause as of this review I had to call and update them on the issues on delivery, they just forward that compliant back to the store witch I had issues with. Most likely same managers I was dealing with just ignored my compliant and no call back whatsoever about the horrible experience from this location. Since this I have found better price at Best Buy Canada for same machine for even cheaper then CAS appliances of 1144.98! And still no comment from Home Depot reason why I posting this review

    Had them come out to steam clean my carpet Nov 6. They used a company called Steam Dry. The carpet looked worse than when they came. It only took him roughly 3/4 hr to do living room and inside 2 bedrooms and hallway and stairs. Looks like he reused dirty water as really stained now and was not like this before. I contacted and sent pictures and they came out again 2 days later but it still is not clean. I would not recommend. I contacted customer service for Steam Dry and they said that sometimes happens. Unreal now I have to live with stained carpets due to them not using proper cleaning products or having professionals that know what they are doing. Not contacting them again as if not clean after 2nd time probably won;t be good even after a 3rd time.

    Normally I wouldnt take the time to write a review but I get pretty frustrated with HomeDepot American prices vs Canadian prices that I feel compelled to say something. In some cases the price is more thsan double for the same thing. I get our dollar is worth less but we are only talking 21 percent right now. This american company takes such advantage of us that it is insulting. I am sick of american businesses taking advantage of us Check the pics. Same bloody thing!

    homemade colidial copper
    Shawn C.

    I went to the store on 137 ave in Edmonton looking for some copper wire to make some colloidal copper with my 9-volt battery-powered colloidal silver machine. As I was about to look for some help in the wire section, a man asked me if I needed help. I said yes, and explained to him that I was looking for some copper wire to make some colloidal copper. He then took the time to explain the differences in electricity flow through various thicknesses of copper wire and advised me to go online and check to see what other people were using before making the purchase. In seeing some wire that looked like the right thickness, I asked if he could lower the conveyer so I could get a better look. He did so and I thought since it was only .92 cents a meter, I would buy 1 meter and try it out. Well, I am happy to say after stripping the insulation off the wire and installing it in my machine, it worked perfectly! I made a liter of colloidal copper with a nice blue tint in about 6 hours. Thank kind Sir, for your great customer service!

    Edwin D.

    A subway what?! What a good choice for employees who work here. This location is the same as any other home depot, although their season for christmas decorations are quite pricey. A great place to get household tools and replacements. They are equipped with modern appliances even the fridges have built in camera app monitoring if you want to check what's at home when grocery shopping, but it's pricey. You can also find specific items online before coming to this or any other location. I find it saves time but if your old fashion then come on down and take a gander by browsing around. Staff is friendly and parking is moderately big. They have self check out stations which is useful if you want to be quick and on the go. Recommended for anyone looking to upgrade their home appliances or finding tools on sale.

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    Page 1 of 4

    Review Highlights - The Home Depot Canada

    Had to replace water heater and they were able to schedule us in next day...

    Mentioned in 2 reviews

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    Maven & Grace Hardwares

    Maven & Grace Hardwares

    4.5(4 reviews)
    10.5 km
    $$$

    The work these folks do is top quality. I got great advice…read morewhen choosing the frame and glass for my painting.. I also had a poster mounted on foam board, but it started curling when I brought it home, so I had to take it back and have it framed. It turned out great. The staff gave me a deal on that one. I paid $350 for the 2 pictures. I usually get my framing done at Alberta Hospital where they operate a frame shop as a patient program. It's so much cheaper than anywhere in the city, but it's a long way to drive. Convenient location is why I chose Mill Creek. I have only seen women working in this shop. I'm very impressed. They are highly skilled.

    I absolutely love these guys and the work they do! Highly recommend going there. You will be happy…read moreto pay the price for amazing service and quality work and materials. I went in for the first time early March (2013) to get a print framed for a donation item for a silent auction and brought in personal items for the house. They spent the time helping me find a frame that would accent the red in the photo (it was taken in Africa) and also helped pick a great mat for it.--which I recently found out they upgraded to museum to really help elevate the photo! I brought in 4 other canvas paintings to get stretched and framed. And after much discussion and playing around, they really helped me come up with the best options for the pieces and didn't pressure me at all. I ended up getting one stretched on canvas and the other 3 mounted on foam core and framed (best decision ever for these 3). They really did take the time to make sure I was happy with my decision! And another thing, I brought in a very sentimental piece from my trip and it was probably the most difficult to pick a frame for but they still pulled as much as possible and helped me come up with a decision that I was very very happy with (I swear it was at least an hour!). I have to say, these guys really do understand the art of framing! I went to go pick it up and was floored by how beautiful it turned out! I loved it and would recommend taking the time to let them figure out what you like and go from there. If you go in with an idea, they really can run with it and their selection is so vast that you really can trust their recommendations and simple tweaks. Truly, the art of framing is mastered here!

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    Maven & Grace Hardwares
    Maven & Grace Hardwares
    Maven & Grace Hardwares

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    The Home Depot Canada - gardening - Updated May 2026

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