My wife and I decided to stop in and support a local business for lunch. We were beyond excited to try this new spot. We ordered the Brisket Plate and the Tri Tip Plate hoping to feast after a long days work. When we opened our food not only was the food incredibly cold but under portioned. Like 1/3 of what it should have been. Everything was slopped together It left such bad tastes in our mouth. We took a few bites trying to make do and decided to call in and see if this was normal for the establishment or what could be done given that this was a $50 meal. After calling and explaining, the manager (Genie/Jeanie) said to bring it back no problem. When we brought it back she opened it and was shocked in agreeance, she couldn't even tell what meat it was and asked what I even ordered as it was unrecognizable. She yelled for her chef to come out which she then berated him and demeaned him so hard in front of me and whoever else was in there. He was a younger high school kid, It made us all uncomfortable and was so unprofessional to do in front of house. No manager who treats their employees like that should ever represent a restaurant. We opted for a refund instead of another plate given this was obviously not food made with love, and didn't want anything more to do with this establishment and this lady. After a 10+ minute ordeal of this lady not knowing how to run a refund, treat her employees, asking me for tech support to figure out her machine and being very unprofessional, she gives me cash and sends me on my way. 30 minutes later I receive the nastiest voicemail of her threatening to call the police saying I "neglected to tell her I used a credit card". (I didn't. It was debit, and she never asked?) and now I must return the cash or else she will be " notifying the police" since she processed a refund to my card as well. I called back and asked for the owners number in which she denied giving me and instead continued yelling at me over the phone about how I need to bring back the cash or else police will be called. I didn't appreciate that as I was tying to eat my dinner with my family elsewhere after driving over an hour to dine at this "bbq" joint. Not only did they ruin our first attempt at a meal they ruined our recovery meal with all their unprofessionalism and threats. Ill be sure none of our friends or family are ever recommended this establishment. Save the headache. read more