Justin and the staff at around the cycle are the best. I dropped off my ebike for some repairs on a…read moreFriday he told me it would ready on Sunday or Tuesday, I got a text on Saturday letting me know it was ready. Great service and very professional Thanks to everyone at around the cycle for getting me back on the road safely. I highly recommend for all of your bike needs! Chris G

I recently brought a bike to Around the Cycle that I'd bought from a nice couple. It seemed like a…read moregreat find, but as with most random bike purchases, there were a few hidden issues. I initially just needed the seat raised and the handlebars adjusted, but it turned out the chain was incredibly loose, the tubes were probably at least 10 years old, and there were a handful of other things that needed attention. I worked with Joe, who was absolutely fantastic. He was genuinely excited about the bike and eager to help. He even brought me outside, watched how I was riding, and made adjustments on the spot. After that, we brought the bike inside so they could take a closer look and handle the bigger fixes. They really took their time to make sure everything was dialed in perfectly. Joe also noticed I had a women's seat on the bike, which is fine, but as a man it wasn't the best fit. I appreciated that they paid attention to details like that. They were also very mindful of my budget and made sure we didn't overspend while still getting everything safe and road ready. Ben handled the tube replacement and did a great job. It truly felt like a team effort to make sure my bike was not only running well but completely safe. They even threw in a free water bottle holder and installed it because it was hot out! I ended up grabbing the sickest Grateful Dead inspired water bottle and filled up while I was there, the ride home was so much less intense because of that. My family and I have been going to Around the Cycle for years and have bought multiple bikes from them. Every experience has been excellent. It's clear this is a tight knit group that genuinely cares about their customers. This isn't some corporate chain. It's exactly what you'd hope every neighborhood shop would be like. Anytime anyone I know needs anything bike related, I send them to Around the Cycle without hesitation. They're simply the best. Huge shout out to Joe and Ben for the amazing service and going above and beyond. They will have my business for life!

I brought my e-bike to Empire last week after only servicing it myself since I bought it four years…read moreago, and everything went wonderfully. It needed desperate attention with the brake pads, cables, chain, and cassette, and Rene serviced them all wonderfully! He charges an extremely fair price. Although though he warned me prior to checkout that the shop doesn't specialize in e-bike repairs, my e-bike is working at maximum speed again. I have nothing but gratitude for Rene, the shop and its employees for helping me get my bike back in working order. Thanks a million Empire Bike Shop!

Always very helpful to make sure they get it right. Very personable and don't try to sell you what…read moreyou don't need

Came here to get my crankset installed came out perfect in less then 20 minutes great customer…read moreservice highly recommend coming here

Came in for a repair quote. Was quoted $500-$600. The person helping me, laughed smugly as he…read moresuggested buying a new bike and gestured with his hand towards the bikes they have for sale. The cheapest bike I saw was $900 with the most expensive being $14,000. The people working here are incredibly pretentious and rather underwhelming. I feel as if the driving revenue force behind this store are the deep pockets of Pasadena and the workers don't care or respect anyone else. I went somewhere else that encouraged me to repair my bike, and not buy a new one. I paid $200 for the same repair that Incycle quoted me $500-$600 for. I would sincerely avoid coming here and to look elsewhere for your cycling needs, unless you prefer paying exorbitant prices with a side of bad attitude.

Great communication and amazing customer service. Done efficiently and in a timely manner.read more

I am very happy with the mobile service that Russell provided for a bike tune-up and installation…read moreof a child bike seat. He was honest, had very affordable prices, and was efficient. Would absolutely hire him again.

Mehdi did an incredible job tuning up our Burning Man trikes. He was professional, efficient, and…read moreextremely knowledgeable. He took the time to explain everything, answered all of our questions, and made sure our bikes were in great shape before we hit the playa. It's clear he takes pride in his work, and it gave us real peace of mind knowing our trikes are ready for the adventure ahead. Highly recommend Mehdi to anyone looking for honest, quality service. Thanks again!

Hitchwheels really came through for me two days in a row! First, he brought my long-forgotten…read moreCannondale back to life after more than 10 years in the garage. New inner tube, presta valve, fresh tires, and a solid tune-up--suddenly it rides like it has a second chance at youth. Then, the very next day, my e-bike arrived. Hitchwheels squeezed me in that afternoon, and the assembly was quick and flawless. And wow... those e-bikes have some serious torque. Absolutely wild--in the best way! Throughout both visits, he was easy-going, prompt, courteous, and incredibly efficient. Highly recommend his services!

I have an e-bike that needed service of a mechanical nature. Many standard bike shops will not work…read moreon an e-bike if they assume it's something electrical. Understood. The owner, Michael, was friendly and was able to fix my bike in just a few hours. The gears were smooth as butter. Before I'd brought in my bike, the chain was jumping all over the place. Thanks, Michael! I found a great place to bring my bike now. Mark Adame Burbank.

Very friendly staff, great neighborhood bike shop! We got two bikes for our family here and they…read morealso do great repairs.

I had an incredible experience at Bicycle Pit Stop! Armen was very helpful and knowledgeable with a…read morevery keen eye for details. He is very meticulous and thorough with his work and treated my bike with extreme care. He offers thoughtful suggestions for upgrades and solutions for all problems I had. I would recommend his work to anyone looking to overhaul their bike old or new. My bike came back in amazing condition better than brand new. The location Is tucked away in a safe and secure location inside of a mechanic's shop. I recommend calling or reaching out in advance prior to making you visit as it works similar to an appointment. I was blown away by how immaculate the work he performed was and my bike has never performed better. Please do yourself a favor and stop by if you are passionate about cycling and need a good trustworthy bike mechanic!

Armens attention to detail is second to none. As someone who's fairly new to cycling, he guided me…read morethrough the process of a full assembly and made sure to take care extra care of my bike. If you're looking for quality work and someone who will care for your bike as if it were their own, you've come to the right place!