Justin and the staff at around the cycle are the best. I dropped off my ebike for some repairs on a Friday he told me it would ready on Sunday or Tuesday, I got a text on Saturday letting me know it was ready. Great service and very professional Thanks to everyone at around the cycle for getting me back on the road safely. I highly recommend for all of your bike needs! Chris G read more

I recently brought a bike to Around the Cycle that I'd bought from a nice couple. It seemed like a great find, but as with most random bike purchases, there were a few hidden issues. I initially just needed the seat raised and the handlebars adjusted, but it turned out the chain was incredibly loose, the tubes were probably at least 10 years old, and there were a handful of other things that needed attention. I worked with Joe, who was absolutely fantastic. He was genuinely excited about the bike and eager to help. He even brought me outside, watched how I was riding, and made adjustments on the spot. After that, we brought the bike inside so they could take a closer look and handle the bigger fixes. They really took their time to make sure everything was dialed in perfectly. Joe also noticed I had a women's seat on the bike, which is fine, but as a man it wasn't the best fit. I appreciated that they paid attention to details like that. They were also very mindful of my budget and made sure we didn't overspend while still getting everything safe and road ready. Ben handled the tube replacement and did a great job. It truly felt like a team effort to make sure my bike was not only running well but completely safe. They even threw in a free water bottle holder and installed it because it was hot out! I ended up grabbing the sickest Grateful Dead inspired water bottle and filled up while I was there, the ride home was so much less intense because of that. My family and I have been going to Around the Cycle for years and have bought multiple bikes from them. Every experience has been excellent. It's clear this is a tight knit group that genuinely cares about their customers. This isn't some corporate chain. It's exactly what you'd hope every neighborhood shop would be like. Anytime anyone I know needs anything bike related, I send them to Around the Cycle without hesitation. They're simply the best. Huge shout out to Joe and Ben for the amazing service and going above and beyond. They will have my business for life! read more

tl;dr - bought a bike that turned out to have a bad part and the shop went above and beyond helping me sort it out. 10/10 would trust again. I bought a Surly Preamble from ATC about three months ago. Love the bike, but there was a problem with my derailleur that I didn't immediately identify because I rode a single speed for years and haven't had to shift gears since I was a teenager. At first I thought I was just shifting wrong. Brought the bike in repeatedly and the issue would get fixed, recur, get fixed again, recur again, etc. It was annoying but ATC was always accommodating. Eventually it became clear we needed to replace the derailleur. By this time I was out of the 60 day service window AND the part had sustained damage at least twice; I had crashed once and had the bike banged around on the train. I was fully prepared to shell out for the new derailleur - I was pretty sure the original one had been fucked from the start but I couldn't prove it and I HAD damaged it before its first service appointment so I figured I'd pay the stupid tax. Not necessary; ATC swapped in the new part and didn't charge me for it even though they totally could have and I would've totally paid. And it wound up being the fair outcome, because as soon as I started shifting gears with the replacement it was immediately clear to me that the original part had been janky all along, long before I damaged it. It never shifted smoothly and, having experienced smooth shifting, I now understand that. They are very helpful, focused on customer service, and committed to ensuring you leave happy and have a smooth ride. I had a challenging first few months with my bike but I'm glad ATC was the shop untangling it for me. Also if you take your bike on the train I recommend standing by it the whole ride so it doesn't get bashed around. read more

Updated review: Excellent quality, responsive, courteous, and friendly sales and service, and very knowledgeable staff. Around the Cycle has really earned my continued business with their excellent customer service - no need to go anywhere else. read more

Great experience. Staff were friendly, helpful, and provide a wealth of knowledge. i would definitely come back here again.

Great local bike shop! Amanda was super nice, knowledgeable and helped me pick out the perfect bike. Highly recommend!

Came here to buy my electric cargo bike, which is a partner business of the Go SGV electric bike voucher program. This is a store with serious but friendly bike people. I got the Yuba Komba and am so happy with my purchasing experience here. I appreciate Amanda who helped me get my bike. This store is what all stores should strive for: knowledgeable and friendly staff members. I'll be coming back for my future bike maintenance service and future purchases. read more

Around The Cycle - Bikes Near Me - Pasadena, California

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Benson was the best! I just moved to LA and was recommended to Round the Cycle who sponsors a cycling club I just joined (PAA). I walked in with no appointment and received great care and attention to my bike! Fixed shifting problems, front brake rotor, handlebar adjustments, new cleats. They even had beer on tap while I waited at the counter! Are you kidding me? read more

My husband decided to train for a triathlon and was recommended this shop for his first bike in over 20 years. While the triathlon training didn't go as planned (sidelined by injury early on) this shop was amazing and accepted our request for a return very graciously. When/if he's ready to get back on a bike, we'll be coming back for help from these pros for sure! read more

Awesome bike shop. One of the best in the west. Awesome! People make awesome companies. These are some people offer more. It's a service. They all ride and they understand the passion. Great place to buy or sell as well and the service is outstanding. read more

They let me park my bicycle in a safe place. Great ales on tap. The pizza smells amazing and the bar has character! Definitely a local vibe! read more

Staffs are nice. But, the mechanic or the sales men shredded the seat post adjustment or mounting area by force rotating the nut on a brand new bike. Not a big deal but should be trained before touching brand new bike that cost 2,000 plus. not every bike is lefty loosey. read more

Great selection from high end e-bikes to starters. I bought a Surly Preamble (size M-I'm 5'11") Already love it! Amanda was super helpful and knowledgable. They carry the steel frame Surly brand - which are somewhat hard to find. She quickly installed my bike lock and bottle cage and helped me load it in my car. Cool place. read more

Around The Cycle - Surly Preamble Medium - Bikes Near Me - Pasadena, California

Very friendly, helpful, and knowledgeable staff. They helped find bikes for my kids (aged 9 & 12) who both had very specific criteria. After visiting 3 different bike shops and bigbox shops including DICKS (AVOID!!!) that had poor selection and even worse service, ATC was our last stop, and they delivered! They had a decent selection and my kids landed on Batch bikes -- nice and light & easy to shift gears. ATC had some really great accessories too. Found a cute cadet style bike helmet for my daughter. It felt like a cool bicycle community hub / small business that I was more than happy to support. We may come back for e-bikes later. read more

Amazing customer service. They shipped my bike promptly and I couldn't be happier with my purchase. Thank you again for all your help

The workers are super friendly and helpful for all different levels of bikers. You can tell people here are truly passionate. There's a great selection of bikes and plenty on sale. read more

Nice people, good merchandise, this is a great bike shop. They have taken care of me since they gave me a great deal on an Orbea Rise. I highly recommend this bike shop. read more

I ordered a bike online from Around the Cycle, but fortunately right before shipping I realized I had test ridden a different size (so I had ordered the wrong bike). They had already packed the bike and grabbed it just before UPS picked it up and were very nice about the cancelling the sale. They charged a nominal restocking fee (someone had spent a couple hours checking the bike and packing it up), but it was reasonable. They were very nice about the whole thing. read more

Very friendly neighborhood bike shop!! Perfect for someone not handy and doesn't like mechanics, I had the bike fit service and have usual maintenance there. Close to freeway and not as busy as some of the other shops in prime Pasadena Very knowledgeable and friendly staff Highly recommend! read more

Received my range extender today-massive shout out to Ben who handled the warranty claim and came through like a champ! This stioe is absolutely one of my fave bike stores in SoCal. Super friendly, knowledgeble AND helpful. Great service techs too-and I'm always made to feel welcome, and I think these guys will go the extra mile if you become a customer- so.....go give them a try! Thanks again guys :) read more

After riding a 20 year old bike with 26 inch wheels, I needed to upgrade to a modern frame with larger wheels. Since I have short legs, the new bike would need shorter pedals and a dropper post. Modern bikes can be difficult to understand since one needs to consider many variables when upgrading like chain ring offsets, to boost or not to boost, bottom bracket compatibility, spindles and chain ring mounts, etc. Consequently, one needs a bike shop that has personnel that knows what they are doing. The staff at Around the Cycle has a deep understanding of your needs and picks the best components that are compatible with your bike and your pocket book. On my own, I would have never been able to successfully upgrade my new bike--I am totally indebted to the excellent and friendly staff at Around the Cycle. read more

A few weeks ago, I stopped by on a rainy Saturday to check out the store. Alex showed me around the store a bit and talked bikes for some time. It was a nice way to start off the visit for sure. After seeing some bikes and talking shop, I wound up heading out to do a bit more research. My next visit there, I was able to test ride a couple of bikes. I was torn between a Salsa Journeyer (drop bar) and a Surly Bridge Club. I am glad I has the opportunity to ride both, as the Surly wound up being a better fit. I still have a desire for a drop bar bike tough. Ryan wound up being the main person I dealt with that day. Despite a couple of kids running around, he was always eager to answer my questions and set me up on the test bikes. Again, like Alex, he was pleasant to talk to and provided a lot of information on the different bikes. I picked out the Surly I wanted to buy and was told they would find some to build it up, as it was a different size than I tested. I came back a few days later and Clay helped me then. I test rode the bike and picked out a few accessories. Pedals, grips and new handlebars. I spent a while talking to Clay about everything, as I was beat afterwards. Point being, they're committed to ensuring you get what you want. Zero pressure to buy anything either. Every trip has been enjoyable, including a recent quick look-over of the bike. All in all, I am glad I happened to check this place out. It is in a quiet neighborhood too, which makes test rides better. I look forward to future visits and the group rides Ryan mentioned as well. read more

Around The Cycle - Bikes Near Me - Pasadena, California

Due to Google shadow-banning posts. I have to add it here as well. This updated review was originally done three weeks ago. Super friendly people and easy to get appointments. They were to able fix my front and rear derailleur issues on the spot. Update: 4/24/24 came in for a rear derailleur issue and cleat adjustment. I left thinking the derailleur was done. It was not and I was told via text to just back in and fix it after I left a voicemail. I don't think so. Also, Both brake rotors rub more now after the bike fitter said he had to bend the rotors a bit, but at least he replaced my worn chain. read more

This is a very unique business compared to your usual bike shop. Basically - you can buy and sell used (and new) bikes and bike gear. You can give it to them and they will sell it for you or if you're like me an looking for a deal can get some discounts on used gear. I've sold and bought tons of stuff on craigslist and this is similar except it is safer than meeting with strangers and the equipment has been looked over so there will be less of a surprise factor that something won't work. Additionally - you can pay cash or credit here (whereas craigslist is generally cash only). I went in here because I broke some spoke on a wheelset and wanted to buy a replacement. I got a good pair of Stan's wheels for $220 which were a whole 1 pound lighter than my old pair. I was very happy. They have service option too so they do all kinds of bike work. In my case they swapped over my cassette and discs from my old wheels to the new ones. This a great shop and I highly recommend it. read more

Around The Cycle - Bikes Near Me - Pasadena, California

First-Time Reviewer: An Outstanding Experience at Around The Cycle I felt compelled to create an account to leave my first-ever review because Around The Cycle (ATC) is hands down one of the best bicycle shops--and small businesses--I've ever had the pleasure of visiting. A Tale of Two Bike Shops To provide some context, my experience with ATC came after a disastrous visit to a notable bike shop in Sacramento. The staff there provided terrible customer service: contradictory communication, overpriced items, and vague, even incorrect explanations of how bike mechanisms worked. When I picked up my bike after a minor adjustment, the back wheel locked up on my first pedal stroke, almost throwing me over the bars. No one at the shop took responsibility--they just blamed it on a "new hire." The experience left me so disheartened that I considered swearing off bike shops altogether and fixing my bike myself. ATC, however, is the exact opposite. They don't try to upsell you--they recommend what makes sense. Their bike mechanics patiently answer questions, perform test rides, and thoroughly QA their work. The elitist attitude that plagues many bike shops is absent here; they foster a welcoming and inclusive environment for cyclists of all levels. Above and Beyond Customer Service I had purchased a bike from ATC a few weeks earlier, but it felt like the frame was a size too small. When I reached out, Derek was incredibly understanding and accommodating. He listened to my concerns without judgment and encouraged me to bring the bike in when I returned from the trip in NorCal. His approach made me feel valued as a customer. When I brought the bike back, the team at ATC spent time walking me through the bike's setup, answering my questions, and properly sizing me. They agreed that I'd benefit from a larger frame and offered to order a model in the next size up. Derek explained the process clearly, and within a week, they had performed a frame swap, transferring all components to the new frame. They even test-rode the bike to ensure everything was perfect--and didn't charge me a single cent. Why ATC Stands Out To be clear, I didn't consider the original frame size an issue with ATC; I felt the mismatch was on me. Yet they went out of their way to meet my needs, exceeding every expectation. Their customer-first approach has made me a HUGE fan. Since then, I've recommended ATC to friends from LA and the Bay Area. They carry cool brands, offer great prices, ensure proper bike sizing, genuinely want to make sure you're getting the best setup for your needs, and strive for your satisfaction so you may have confidence on the road. Thank you, Around The Cycle. read more

Huge shout out to Kema! I recently purchased my first e-bike and noticed the disc brakes were slightly rubbing. Kema really took the time to properly diagnose what was happening and made sure it I wouldn't leave the shop until everything was perfect. I was also interested in a few upgrades, grips, handlebars...Kema was so rad to let me test out a few things so everything felt just right, and offered to install right then and there! The whole crew is super friendly and knowledgeable. I had so much fun chatting with everyone about 'bike stuff' so thank you to everyone who allowed me to be the bike nerd I am deep down inside! read more

Probably the best maintained bike (Jamis road) I've ever hired and their daily rates are very reasonable. Friendly and knowledgeable staff. There's no reason to go anywhere else! read more

Around The Cycle - My trusty steed. First class! - Bikes Near Me - Pasadena, California

A+ shop, wells stocked with all the goods. SUPER helpful staff. thanks guys, YOU ROCK

When it c omes to bicycles, I can be one of those pain-in-the-ass customers because my sheer enthusiasm (aka rush) and sensitivity (aka being discerning and picky) can be a unique challenge for a shop owner. Enter Ryan and his team. Ryan is a calm and collected Buddha - the perfect foil to any of the wild convulsions I went through as I built my dream bike. And he has selected an entire staff who are patient (and dare I say loving) like he is. If Ryan was a doctor, I would join his practice. I found my dream frame on Ebay and saw that it was being sold by Around The Cycle so I contacted them directly. How had I not heard about this place? But here's where the true magic started. Ryan had thoughtfully squirreled away many of the parts that are sold out worldwide. Kinda like Tim Cook of Apple- somehow the supply chain issue hasn't affected Apple and I guess Ryan is the Tim Cook of bike shops. So to my friends' amazement, some of who've been waiting to build their bikes for months, Around The Cycle helped me build mine in a few days. The team was so helpful and I hate to bore you with the details but I was blown away by how well the shop runs, how clean the service area is, and how helpful and knowledgable everyone is. And yes, I got a good deal, but that was almost secondary to the vast knowledge transfer and resourcefulness that the group applied to my build and how kindly I was treated. I wish they were next door, but I'm happy to make the trek to them anytime. read more

Around The Cycle - DROOL - Bikes Near Me - Pasadena, California

I've been taking my bike around the Rose Bowl loop lately and wanted leave a review about the care and kindness I experienced at Around the Cycle. I walked in with a twisted inner tube, but Justin took care of it right away. In addition, he went above and beyond by taking time to show me the process from start to finish; how I could take care of it in a bind, should it happen, along with recommending good products to look into for myself. He got me set up with a great starter kit of tools as well. Thankful for our friendly Around the Cycle in this community! read more

Around the Cycle has a great selection of new and used bikes. We found great used bikes for our kids for a fair price. The bike for my daughter was especially a good deal because there are lots of customers features that we would not have been able to afford had we got a new bike. The sales person who helped us really let us take our time looking at the bikes and testing them out in the large parking lot. We felt no pressure from the sales rep who was able to answer all our questions and concerns about buying used. This is a great local business and everyone here really knows the products. Highly recommend this business! read more

Ben was at the dress rehearsal for the Pasadena Triathlon last weekend. It being my first triathlon, I used an older bike and it needed some tweaks to the brakes and gears. Ben fixed it right up and I finished the race. Thank you! read more

Thank you KEMA and the team for your great service and helpful information! It was my first time renting an EBIKE BATCH and it was an awesome experience 10/10 definitely recommend to anyone looking for a good bike option or rental options! EBIKE BATCH 9.5/10 only because of the speed at 20miles but a great bike for a beginners like myself read more

Very knowledgeable and helpful staff. Felt comfortable during the pandemic as employees are wearing masks and all patrons are required to wear them too. My family and I come here to get our bikes tuned up. They are also prompt about answering the phone and make sound recommendations. *Note - no walk ins during this pandemic. Appointments only. This measure is to to keep you and their employees safe which is a win win in my book. read more

Crashed an e-bike and these guys found and installed a new monitor and handled all the repairs in a jiffy! Prices are reasonable and they're super communicative, which is always appreciated! Brought my other bike in for a flat and they fixed it in an instant. Rides better than ever! Thank you! read more

Great bike shop! Literal hidden gem though... haha. Everyone was very helpful in getting me setup with my new Bianchi Infinito road bike (first real road bike for a mountain biker). They are those rare bike shop that prioritizes customer service than just quickly trying to sell you whatever bike. This will now be my go to bike shop for future maintenance and maybe even more purchases. Thanks! read more

This was one of the best experiences for repairing bicycles. My daughter and son's bikes have not been used for a while and needed some air in the tires. Derek (who was so amazing and knowledge) not only took care of the tires but also made sure every aspect of the bikes were safe for the kids including checking the breaks and the tightening the bolts. I will not only be back to have any bike repair done here but also will be purchasing a bike soon for myself here. Everyone was so friendly and I felt I was taken care of. Thank you Derek and team for having such a great place not only for the Pasadena community but La in general. read more

By far the most attentive bike shop in Southern California. Ryan sent me a cost estimate within 3 hours after we spoke, and his consignment specialist helped me on trade-in immediately with a fair price. We closed the deal in a day and I got my brand new group-set ordered and installed in one week. I tested my bike today and it was flawless. I cannot thank Ryan and his entire team enough for their impeccable service and work quality. I highly recommend Around the Cycle to anyone. read more

Around The Cycle - Bikes Near Me - Pasadena, California

If you're looking for a bike shop I can't recommend them highly enough. There's no snobbery, upselling, or attitude. It's simply a group of friendly folks who love riding bikes. They carry used and new bikes and will sell your used stuff for you too. A few years ago I got back into riding and was looking to sell my old racing bike and wheelset so I could put it towards something more comfortable. Their consignment policies are straightforward and fair. Ryan was incredibly helpful in finding a bike that met the specs I wanted and even steered me towards a bike that was a little cheaper but a better value. I've since upgraded the groupset and they were incredibly helpful there as well, especially since it was during the pandemic when parts were scarce. They're not the closest bike shop to me but the only one I go to. They always remember my name, my bike and usually even what tires I'm running! I can't say enough about Ryan, Justin , Derek and the rest of gang. read more

Great shop. The mechanics here are actual mechanics who can problem solve unlike some other shops. I'm also always treated like I'm valued and the staff do their utmost with every bike. read more