My sewer tank was overflowing so I called another outfit to come out and look at it and they…read moreautomatically claimed to know what the issue was and said it would be $4000k to fix. I didn't believe them so I called My PHD Services based on the other reviews I read. Ray came out and walked me through all the various troubleshooting options the problem could be. He was patient and a pleasure to speak with. He found the issue and came back the next day to fix it. Ray was very informative and even taught me a few plumbing tricks. Their cost was a lot less than the other outfits quote and I'll be sure to use My PHD Services for all my plumbing needs going forward. The other reviews are accurate. Thanks Ray and Jason!

Our water heater stopped heating so we got sent this company. Ray was very knowledgeable and…read morehelpful plus easy to talk to. If I could give 10 stars I would. Thank you for being so down to earth and fixing our problem at hand! Definetly worth your time.

I had an outstanding experience with Evergreen Plumbing, and I have to give a special shout-out to…read moreAndy. From the first call to the final walkthrough, everything was professional, straightforward, and fast. He laid out my options clearly (no pressure, no upsell), gave a fair estimate on the spot, and got to work immediately. The repair was done right the first time. Andy double-checked every connection, tested the system before leaving, and cleaned up so well you wouldn't know any plumbing work had happened. He even pointed out a small issue that could have turned into a bigger problem down the road and fixed it while he was here. The follow-up after the visit to make sure everything was still running smoothly was the icing on the cake. If you want a plumber who is knowledgeable, honest, and respectful of your home and time, call Evergreen Plumbing and ask for Andy. Five stars without hesitation--I won't use anyone else!

I've used Evergreen Plumbing Authority for both my home and business, and I can confidently say…read morethey're the best in the game. Most recently, Andy came out to my commercial property to install a new bathroom sink and fix a few other issues we were having. He was professional, timely, and truly cared about getting the job done right. I've also had them at my home in the past to address a constantly clogging shower and a troublesome toilet. Every time, their team has been honest, fairly priced, and respectful of my space. They even clean up after themselves, which is a huge plus. It's rare to find a company that's consistently reliable across different properties, but Evergreen delivers every single time. Highly recommended 10 out of 10!

If I could give them a minus star, I would. DO NOT do business with Platinum Full Service Plumbing-…read morespecifically Colton. They are unreliable , unprofessional and do not complete work., as agreed. I hired them to repair a main line that burst and they did not follow through to have the work inspected by the City of Tacoma. They refuse to respond to my attempts to resolve the matter and now I will be taking legal action.

Platinum Plumbing handled the full gut remodel of our 3,676 sq.ft. Edgewood property, overseeing…read morethe entire plumbing system from start to finish--and absolutely overdelivered in every aspect. This was a highly sophisticated project that required completely redoing the plumbing, and they executed it with precision, professionalism, and integrity. Colton was my main point of contact, and working with him was a breeze. He walked us through the pricing breakdown in great detail, helped us save money in areas we hadn't even considered, and made what could've been a stressful process feel smooth and manageable. Special shoutout to Nate and Joe--both of whom played an instrumental role in the success of the job. The entire Platinum Plumbing crew is top-tier. They're a team I would recommend without hesitation, day after day, and one I'll personally continue to stand behind and hire for future projects.

I used Royal Flush to install new water service from the meter to a new construction ADU, and also…read morerough in the plumbing and drain lines. Quite an involved job. Problems started the first day. When connecting to the water meter, they decided to use a sawzall on the copper manifold that was connected to the meter to avoid digging down an extra 6 inches. When the city discovered this, they replaced it with a new one, and billed them for it. They were unfamiliar with ground covers for the underground shut off valves, and took them 3 months to find correct ones. When they were finally installed, they were set above grade of the surrounding grass so a lawn mower would hit them. Not surprising considering the guy showed up without a shovel and was digging with his hands. I had to dig them up and re-set them myself. Severely lacking attention to detail. During rough-in, they broke out the concrete foundation in the wrong location, leaving me with gaping hole in the concrete stem wall, visible in the main entry next to the front door. When asked to repair it, Kendrick (the owner) said that they were unfamiliar with how to patch concrete. No accountability. When installing A supply/drain box for the washing machine, it was installed at 30" above the floor where it would be inaccessible once a washing machine was installed. I asked Kendrick to move it up high enough so it could be accessed once a washer was in place. He said he would, but it never happened, just plain laziness. The drain lines were put under test and passed inspection. But 24 hours later it started leaking in 2 places. When I asked for a follow up test, they sent me a quote for $1700 - just to fill the system with water!REALLY??? When questioned about what happens if it leaks after drywall and cabinets are installed, I was informed their warranty would cover THEIR parts and labor, and I would be responsible for any drywall, cabinets, and flooring damage due to a leak. When they routed vent pipes in the attic, there was no strapping on any of the pipes to support them. The rubber seal in the roof for the vent pipe was cut very poorly and daylight is visible. When this was brought to their attention, they said to have my roofer fix it. Again, poor attention to detail and no accountability. I have repeatedly called and asked them to come back and fix these issues for weeks, but there is always an excuse. Our scheduler left early, our scheduler is out until next week, our phones are giving us trouble, we're too busy. When I hired them, they were able to start the job right away, no scheduler needed, but now all I get is lip service I would not recommend them for installing any fixtures or rough-in work unless you want to finish the job yourself. Clearing a backed up toilet is about all they are qualified for.

I purchased a beautiful farmhouse black brushed stainless steel sink and faucet along with a new…read moregarbage disposal. Jerry from Royal Flush Plumbing did an amazing job taking out old sink etc.. And installing new sink, faucet and garbage disposal. Jerry was very knowledgeable and courteous, just a very nice guy. Price was right for the job. Other quotes I received were higher. So happy I chose Royalty Flush Plumbing. I will definitely use them again for future plumbing needs. Thank you Kendrick and Meghan. S. Hunt

Responsive, got the job done well to what seems a high standard and charged a fair price. Can't ask…read morefor much more.

Person I spoke with on the phone was VERY rude to me and so I have chosen not to go with this…read morecompany. Will find a more friendly company with good customer service.

I needed to have a garbage disposal installed, and Atlas responded quickly with their availability!…read moreI was able to get the disposal installed within 24 hours of making the request. The technician, Kyle, was professional, kind, and even played with my toddler while she was checking out his work! Kyle also noticed a slow leak and fixed it on the spot for no extra charge. I am really impressed with the install! Additionally, the pricing was very reasonable. There were no extra fees or up-charges-- the estimate I was given before the install was the final price!

They did a few jobs at my home and then out of the blue when the technicians made a mistake and…read morebroke my drain they had to cut into the drywall to repair the leak. They promised to have a drywall tech come in and repair the hole and the water damage. I attempted to contact them for over 6 months and got no reply. What a terrible experience. I still have a hole in my garage ceiling and no answer as to why a company that I was paying a monthly fee to decided I was not worth talking to. Ghosted and ignored and just baffled at this treatment. I do not recommend.

Devin responded quickly to my inquiry, was timely and prompt for my irrigation repairs. He was…read morevery professional and knowledgeable about all the aspects of my 12 zone system. I highly recommend him. Several other companies I contacted did not even have the courtesy to return my call. Use Devin.

REGRET REGRET REGRET! HE CUT/DAMAGE OUR SEPTIC LINE, CREATED A LEAK IN THE NEW LINES, AND THEN…read moreBAILED WITH OUR MONEY. I hired Devin to add on to our existing sprinklers, add drips systems, add water access in back lot, and modify existing sprinkler heads. We met in person where he gave us the estimate. He said it would take 1 week. 3 weeks later he was not done. He never found the leak he created because he covered part of the yard up before testing it. Eventually, he stopped answering all calls and texts and never came back. Our yard is still torn up in places and he didn't finish the job. Now we have to have the septic fixed and finish his job. As soon as he screwed up and he had our money he disappeared. He increased the price past the high quote almost immediately then tried to increase again to 40% higher than the high quote. He left the leak running a couple of days because he didn't shut the valve off when he left. We are left with a terrible mess.

Really happy with the service. Got the county-required inspection. It was efficient and Jim was…read moreknowledgeable and happy to answer questions. Also helped us figure out a few extra lids we needed to uncover and didn't charge us for the bit of extra work. I also researched prices before making my appointment and this was a great price too. Hopefully we don't ever need to get in touch due to issues but we do need to get an inspection every year due to being near water and won't be hesitating to use them again!

Did a great job pumping my septic. There was a finding of concern with the outtake baffle of my…read moreseptic tank, and the owner ( with many years of septic experience) made a special trip out to look at the issue and reassured me no intervention was needed. Will use Jim's Septic the next time I need septic pumping.