New owners are incompetent at running an effective business. Focusing on scripted sales tactics instead of authentic customer service. Beware. read more

The only time I used this company was in 2010. Randy did a great job of installing a ceiling fan and a bedroom light. I am going to contact them again to get an estimate on installing another ceiling light read more

They charge 100$ to investigate your electrical issue. I was told they will find the issue and fix it. It turns out the fee is just to give you a quote. The Electrican did not bring any tools and refused to work on the job. Apparently I have to wait another week to get a couple outlets and panel troubleshooting. After telling me the electrical panel issue was not a concerns, after talking to his office goes about trying to up sell me an expensive panel upgrade of 5-10k. It was snake oil sales tacit. I had to bring another electrician. This electrician quic found that panel issue was a busted circuit breaker and replace it on site. Had all of the parts to do the job, was honest, and install couple of GFI outlet as a bonus. It could have been a dangerous situation with a broken circuit breaker which they could whjch diagnosed by another electrician. Not only this company up sells you unnecessary services but could have cause big issue down the line. Too dangerous, unethical, and incompetent. Stay away read more

I have used them in the past no problems, they took a lot of pictures before and after, makes you feel better as you see your vehicle go down the road read more

I needed an electrician who was familiar with Electric Vehicle chargers, and was referred to Fuller Electric. They responded quickly with estimate and scheduling. The installation was professionally completed within a couple hours and passed inspection with no issues. I am very satisfied with their work. read more

We needed a ceiling fan light and our dining room chandelier exchanged. This service was Covid-19 safe, friendly, communicative and efficient. Ted was exceptionally professional. We are definitely using Fuller again! read more

A technician, Ted, showed up to look at the current service at my mother in law's house. He did not bring tools, and I had to find a screwdriver for him to get into the electrical panel. No big deal, but poor preparation. It took a few weeks to get the quote, but the quote did not contain all that we wanted. Once again, no big deal, miscommunications happen. I never did get the updated quote, even after several texts and phone calls (all initiated by me) resulted in either no answer or a claimed, "you will have it on a specific day", with no quote and no communication as to why. On the last call, I was told that there was a difficulty in a some sort of issue that King County had to make a call on. I said that I understood, but if it wasn't resolved by a certain day, please contact me to let me know. No communication of any sort. From the date of the original site visit and today is just over 2 months. Extremely poor customer service. read more

Be very, very careful. They will make an appointment, ask for a $100 fee, offer no receipt, send a novice guy who knows nothing, he will claim he needs his supervisor to come look and they will NEVER call back, show-up or follow-up. This was a lesson learned and I am not sure how I would have combatted the sheer fraud that this has turned out to be. Seems that legitimate electricians have enough work in the current economy that they wouldn't need to scam $100 fees for revenue. Not a reliable business! read more

This company chose to take on my job listed on Porch. Once we established a feasibility study needed to take place, they just procrastinated doing one for months. Finally they got back to me with an absurd estimate of almost $31,752 just to figure out the project's requirements, no actual installation of any kind. A different company offered to do a similar load study for $1,800. It was clear after months of wasting my time, they threw an astronomical number at me to basically say they no longer felt like working with me. read more

* Responsive * Bonded and licensed, work is permitted and inspected once complete * Excellent troubleshooting and customer service after the work was done * Fair price * Enhanced security measures like texts with pictures of who's coming to your door/ clean professional vehicles * I'd use them again/ recommend them to my family and friends We recently had a plug to the all important microwave as well as several other outlets suddenly go out. Thus began the search for a balance of cost and service. We know that this old house has some knob and tube, so we made the electricians we called aware of this at the onset. Some politely refused, some were too busy to make it out anytime this year, and some just plain didn't call back. Fuller called back quickly, scheduled a seasoned pro (you know this because they text a picture of the person coming, with a brief resume attached--a nice touch and made us feel comfortable with letting just anyone into the house) he showed up at the very front edge of the window they set for him to arrive, and immediately got to work on discovering what was up with the outages we called about. I should note that the diagnostic call does cost around $300, so you'll want to add that to the total price of your repair, and be fairly certain you want to hire a company for those repairs, as I am guessing company A won't just trust company B's assessment. They scheduled the work just a few days after the initial consultation. Again, right on time, and working clean, respectful of our space and clear about what he was doing. Exactly as expected. If everything had ended there, I would have been suitably impressed, but the old house had some tricks still planned and the newly installed breakers tripped shortly after the repairs. I emailed that night, nearly 11pm, to say that the problems had moved/ still persisted. When I got up in the morning, Patty Fuller, owner, had personally written to me to apologize and schedule a return of one of the electricians to check the work. They came out again, made adjustments and fixed the problems quickly and without further cost to me. Then the electrician and Ms. Fuller contacted me again once I was home from work to make sure that their fixes were suitably working as when they made the repairs I was not home. Plus they sent a supervisor, the same person who originally came out to diagnose the work, to verify the work and double check. I'm impressed and I will use them for (I know my old house...) the next time. read more

I had a great experience with this company. James is an experienced technician, friendly and professional. I don't know anything about it but i thought he is knowledgeable and did a great job. The inspection was done a week later from City of Redmond and told me he did an excellent job. I highly recommend it! Thank you James. read more

We lost half our power and called many electricians to come out. Fuller was available same day and fixed our problem quickly. It's scary not having electricity when we have a young puppy, aquarium and working full time. I'm grateful for Fuller being there for us in our time of need. read more

I bought a home this company had come out previously before I bought my home to do electric work. They did not do everything they were supposed to do so after I purchase the home I called them up to come back out and pick up what they didn't do. when the guy showed up at my house he claimed he had no idea what I was talking about and claimed that they didn't come out before and do any work. I showed them a email that the quote for the job was attached to. He then spent two and a half hours in around my house trying to figure out how to hook up what I need to be hooked up and then didn't do anything and charge me for the hours this company is horrible. read more

We had an outlet that just wasn't acting quite right & we called Fuller Electric. Patty was extremely helpful on the phone, as I was a worried new homeowner and simply can't have the biggest purchase of my life just burn down! Brian came by sooner than anticipated, calling first to make sure it was okay (it was!). He was clean, efficient, courteous and explained everything he did. I won't hesitate to use them again! read more

Used Fuller Electric to get power/sub-panel installed in my home detached shop building (I dug the ditch). Patty (owner) came out to provide the quote and ensured she had all the info to provide the end result I desired. She was also able to work around my schedule so I could be home during the install. I do not recall their names, but two American, union member electricians came out to do the work. They did excellent work, were professional, and hustled the entire time. If I was annoying to them with all of my questions to satisfy my curiosity, they hid it well. Zero problems with the follow on inspection. Will call them again next time I need an electrical contractor. read more

Fuller installed my curb energy monitoring system today. The electrician (Brian) was knowledgeable, professional, and did a great job. The reservation itself was a bit of a mess due to a 3rd-party not informing me of the installation time and some other unpleasantness, but Patty was understanding and fair and made it right - which I really appreciated. I'd definitely feel comfortable doing business with them again (but without the 3rd party!) read more