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    Back Care Institute

    4.0 (1 review)

    Services - Back Care Institute

    Physical therapy

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    13 years ago

    This was a good Chiropractor. Where is the practice now? I called the number and it is disconnected.

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    Christopher L. Hendrix, DPM, PC - Office

    Christopher L. Hendrix, DPM, PC

    2.0(4 reviews)
    1.4 mi

    If it was a tool possible to give a zero star rating for this business, I would, so please do not…read morethink one star is an actual reflection of any service rendered. The person working on appointments needs to check her attitude and get some customer service training. This was the most horrible experience I've had with any medical facility in the entire United States. Out the gate the lady who was making the appointment with me had a really abrupt and unsavory attitude. I didn't pay much STEED. I received several texts with appointment reminders and the address that was in the text was for 7400 US Highway 74. Come the day of my appointment, I left in plenty of time only to discover that there is two 7400 Highway 64. No paperwork was ever sent to me confirming the address. All I had was a text. I arrived at a urgent care center and when I rang up again, I had the same receptionist who said I was at the wrong location which I already knew, she gave me a ZIP Code to allegedly would bring me to the correct location of the clinic. That ZIP Code took me to a business that was in industrial area. When I rang her up again, the same receptionist had an attitude and was all up in her feelings about me being upset. At this point I had been driving 1 1/2 hours and use a quarter of a tank of gas to not even get to the appointment. The practice manager had a similar negative attitude and was more concerned that I might have been a brat to her rude and disrespectful employee. I highly recommend if you want a professional medical facility look elsewhere. I never even saw the doctor. I'm sure that he may or may not be competent, but certainly his back office staff leave a lot to be desired.

    Remember when you didn't even notice your feet? They were just down there, faithfully doing…read morewhatever needed to be done. Thanks Doctor Hendrix for letting me forget about my feet again! After surgery on my big toe, the pain is gone!

    Back Care Institute - sportsmed - Updated May 2026

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