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    Orthomemphis PC

    3.3 (15 reviews)

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    12 years ago

    Been coming for a year following surgery. Always at least an hour behind. Even if you are the first appointment. Bring a book or two.

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    Review Highlights - Orthomemphis PC

    He did an outstanding job as I have no pain or discomfort any longer and can perform all work and social activities as desired.

    Mentioned in 2 reviews

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    Campbell Clinic Orthopaedics

    Campbell Clinic Orthopaedics

    2.2
    (95 reviews)
    3.0 mi

    I visited Campbell Clinic in September due to severe, radiating hip pain. I initially saw a…read morephysician assistant who did not listen to my concerns or my long-standing history of low back pain. Despite my explanation, he diagnosed me with a hip infection and prescribed a 7-day course of high-dose steroids. I had to travel to Montana for a wedding shortly after and hoped the medication would provide relief, but it did not. When I returned 10 days later, I saw Dr. Brandon and explained that my symptoms had not improved. Once again, I emphasized my history of low back pain. I was given another 10 days of pain medication and told to return for a hip injection. During the hip injection appointment, Dr. Gilbert entered the room, administered the injection, and provided no explanation of the procedure or any post-injection instructions. His bedside manner was among the worst I have encountered, both as a patient and as someone with over 20 years of experience in healthcare leadership. I had to initiate all questions, and his only response was, "Follow up with Dr. Brandon--I'm just here to give the shot." The injection provided no relief. I ultimately sought care at a private physical therapy practice, where I was properly evaluated and diagnosed with a compressed nerve in my lower back radiating into my hip. After eight weeks of physical therapy, my pain was completely resolved. I contacted Campbell Clinic to share my experience, explaining that I endured unnecessary pain, medications, and procedures due to a misdiagnosis and a failure to listen to my concerns. I was told my feedback would be shared with the providers. Despite this, I later began receiving bills for my visits. While my insurance had covered nearly everything, I contacted the clinic to request that the remaining $35 balance be written off given the circumstances. After four months of repeated calls and unreturned messages, a manager finally contacted me and stated that the physicians refused to write off the balance because they had "treated" me. I was shocked and deeply disappointed. This experience made it clear that patient concerns and quality of care take a back seat to billing and volume. I felt rushed, unheard, and treated like a number rather than a patient. If you are looking for a practice where you are listened to and where the root cause of your pain is addressed, I would strongly recommend looking elsewhere. It is disheartening to see what community healthcare in our area has become

    This is a huge medical practice with two sizable buildings on their Germantown campus. I had a 6 PM…read moreappointment; I walked into a waiting area larger than some airport lounges. But patients were called back on a regular basis for height/weight checks and, then, eventually were called back to see the physicians, if they had appointments. I saw Tyler Brinton, MD, for my issue. He must have been exhausted by 6 PM, but I found him in good spirits, concerned about my issue and responsive to questions. He had looked at the x-rays before examining me which seemed logical and a good use of my and his time. I walked out with a diagnosis and a treatment plan. Even after 7 PM, he was not rushed with me, a non-surgical candidate, who is not going to add much to the company's coffer. Their parking lot is pitch dark. In crime-ridden Memphis (yes, Germantown, too, where cars are stolen on a routine basis), I would have appreciated a better lit outdoor area. With curbing, it seemed like a great place to trip and fall, too. I had no dealings with staff other than the physician, so I can't speak to that. The x-ray tech was efficient.

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    Front door
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    Waiting room
    I had hip surgery pins put in my hip

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    I had hip surgery pins put in my hip

    Orthomemphis PC - sportsmed - Updated June 2026

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