The address on Yelp is wrong. He has moved to an office on Summer…read more The doctor and his staff are very attentive, polite and friendly. I am very satisfied with my medical care that I receive from Dr. E (as they call him). I am TII diabetic with high blood pressure and hypertension. My blood sugar numbers have gotten under control and I have lost about 20 lbs since I started seeing him. That's not so much his doing, but he did encourage me to lose it. BTW, Keto works.

Went in for a Wellness exam, I made this VERY clear upfront.. I was billed incorrectly for items we…read moredidn't discuss. and I was never talked to about the results of my lab. I was sent to pre-collections and spent more time on a stupid little bill (more out of principle) than I care to admit. I had no recourse. I am very disappointed in the Doctor, the staff, and the facility.

Everyone there are amazing from the guys ti the lady's. They push you hard but it to make you…read morebetter .I am grateful for them after my accident. I have recovered very well .

Awesome friendly staff that care about your progress in getting better! The health care…read moreprofessionals here are very knowledgeable and helpful throughout the whole process!

My adult son and I have both been patients of Dr. Stiles's for several years now. We've had an…read moreextraordinary experience. I highly recommend her.

Friendly staff! Dr. Stiles listens to my concerns and answers questions. My experiences with the…read moreNurse Pratitioner team has been fantastic. And I apprecite that they make it easy to just drop in for bloodwork and vaccines. The differently themed rooms, like Space, Dinosaurs, Mountains, make my day everytime.

In short, I do not recommend this medical office. No need to go through a similar experience to…read morewhat I had. Went in for an annual checkup and was charged for something completely different. I attempted to get it corrected as I thought it was obviously a mistake and was disappointed at every level dealing with the bureaucratic system they have in place. A total waste of time given the simplistic and correct solution. To provide detail, I had a yearly checkup and even had my bloodwork done previously to my visit so I could discuss with the doctor during my check up. During my visit I discussed my health in general, I also was able to ask questions about my bloodwork since I already had the results prior to the appointment. During the visit I discussed some allergies I've been having and was referred to allergist. There were no diagnoses, testing, prescriptions provided or follow up visits scheduled, only a recommendation that I should visit an allergist. After receiving my bill, it listed that I was seen as an outpatient and when calling the billing department I was advised this is one of the more expensive ways to be seen. I explained that I went in for an annual checkup and they agreed to send back to the office for recoding. After not hearing anything back for several weeks I reached out again requesting to speak with the practice manager to ensure this would be corrected. After speaking with the practice manager she explained that although it was coded incorrectly, that since I spoke about an allergy I will be charged for the annual check up and an allergy visit as well. She further explains the policy is posted in the room about how yearly checkups don't cover health issues you may have and made it sound like she's helping me out by just charging the additional allergy visit along with my checkup. She also said that I spent 50 minutes with the doctor, it was under 25 minutes. This is such a red flag in itself that the amount of time was extremely exaggerated in an attempt to make me feel I spent too much time with the doctor. I think I understand what's going on, it was not a typical 10 minute visit since I already had my bloodwork and was able to inquire about the results. Very deceptive and unfair not to advise a patient about this policy when the patient expects to speak about current health issues with the doctor during an annual checkup. At the very least, clinics should be required to be explain during checkin if you have an annual checkup that you're not allowed to discuss health related issues without incurring additional charges especially if there is not testing or additional appointments needed. At any rate, a company that charges services that are not transparent should not be trusted with your health. Even with the current state of our healthcare this is a surprise that any company would risk alienating their customers over what would appear to be a straightforward ethical practice. Additionally today I received a voice mail from the billing department that they are leaving the coding as it was originally charged as an outpatient?? $400+ dollars for an outpatient charge for what was an annual checkup. So unethical.

Dr. Robbins is THE best. I'm 32 and have been seeing her since I was 19. I trust her with…read moreabsolutely anything that relates to my health and I am so very thankful to have found her years ago!

This was a great clinic for a long time. I have been going there for 25 years. However, this is no…read morelonger the case. The nurses they currently have are the worse I have ever encountered. They will not phone you back. They are condescending and hateful even if they do phone you back. They say they will send your prescriptions/refills to the pharmacy and don't. Even after 2 messages and a phone call.

Nurse practitioner Alison Berger is one of the best medical professionals I have had for my care…read more She has a great attitude, smart and puts you at ease. The medical center is also top notch from the nurses to the front desk.

My long-term experience at Collierville BMG shows that the quality of care depends entirely on…read morewhich doctor you see. For over a decade, I had an excellent experience under Dr. Wallace. He was attentive, truly listened, and consistently responded to messages within 24 hours. When I tried other clinics, I realized how exceptional his care was. Recently, I returned to BMG but had to see Dr. Ongsingco as Dr. Wallace was not accepting new patients. Unfortunately, my experience has been the opposite. Dr. Ongsingco seems disinterested, rushes through appointments, and takes nearly a week to respond to messages, if he responds at all. I highly recommend this clinic--but only if you can see Dr. Wallace.

I really like this place. I also like that they're so big that I can to any location. It's been…read moreconvenient when I get sick and need to see a doctor the same day. I have mostly been treated well. There's always specific doctors you won't gel with but luckily there's so many people you can just request a different doctor. I seem to get along well with most of the ones at Collierville which works because I don't mind who I see for each appointment. I also like tha tI can use the app to message them.