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Baby's Away

5.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - Baby's Away

Equipment rental

Party equipment rental

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12 years ago

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Janie and Jack

Janie and Jack

(4 reviews)

I'm posting this in hopes that nobody else has to deal with this mind-blowingly terrible customer…read moreservice. If I could give them negative stars I would. So here's why you should avoid Janie & Jack's Raleigh location if you want to be treated like a human being. I returned a small hat that I bought for my daughter because it didn't fit her. Upon returning the item (the same-day), return was processed, and the money that I spent was refunded to another card that I am not the owner of, in error. When I brought this up to the staff, they refused to correct the mistake and told me they could do nothing for me. They directed me to their customer service corporate number that also informed me because it was an in-store return that they could also do nothing to help me get the refund corrected and on my card, so neither the location or the corporate office were willing to return the money to me that I spent there. They essentially stole my money and refused to do anything about it. Pure insanity. They hid behind "systems limitations" in correcting it, but also offered any other recourse at all. After repeated attempts to resolve this, I was spoken to rudely by three separate employees at the location and also hung up on by one employee at the location after telling me, they can do nothing for me. Stop calling. This is easily the worst customer service experience of my life and I would caution anybody from ever doing business with the Raleigh, North Carolina location. The pure and utter indifference and frankly hostile attitude for refunding my money was baffling. It's basically like if I got an item from them and paid the store next door then couldn't understand why they think I should pay them. Anyways, what an awful place. Stay away.

When I found out I was going to be an Aunt, visions of tiny checkerboard Vans, Fugazi onesies and…read moreskull patterned recieving blankets danced in my head. Then I remembered it wasn't my baby and headed over to Janie and Jack. Gorgeous traditional clothes, layettes and accessories with a staff knowledgable about sizing. It is pricey but if you size up a season you can find steals. I found a hand knit romper and silver Mary Janes for under $20. The store is neatly laid out unlike the chaos that is Gymboree where the shoppers behave like that last pair of teddy bear print tights was the antidote to the poison they just swallowed.

Beanie & Cecil Baby

Beanie & Cecil Baby

(2 reviews)

$$$$

I walked happily toward this adorable Pradaesque store for babies (near my work) to find a gift for…read morea friend. The happy feeling stopped when I crossed the threshold. I know this is a sort of place, as with Barney's or a Louis Vuitton, where ladies go to shop for quaint $2000 baby strollers and other such expensive, imported baby bric-a-brac. Upscale, in other words. You know, the kind of place where one of everything is placed strategically on a shelf, lit ever-so-delightfully. The store's wares scream "Buy Me! I'm So Worth The Price!" I love this kind of shopping. Now, being Raleigh, NC, one would presuppose that the nature of the staff would be one of relative warmth and friendliness. Oh, was I in for a shock. I used to work in a very upscale women's boutique in a very high-end retail environ of Memphis, so I know the ropes.... Lots of needy clients who require all the attention the staff can provide, and a lot of mental champagne to make the experience and the expense worthwhile. So I was a bit taken aback when I walked in and the young lady behind the counter did not greet me, or even acknowledge my presence. There were several other women in the store looking around, and I assume they waltzed in to the same chilly energy I did. Who knows. For the record, I was not dressed in a burlap sack. I'm a stylish kind of gal, and a nice gal to boot. At any rate, I made my way around this adorable little baby place looking for the right gift, and found myself with my nose in a cute little baby book. Missy behind the counter still said nothing, until.... The She-Beast (I assume the owner or manager) comes from the back of the store and announces to all: "Does anyone need anything?? Can we assist you?!" Then, before I can take my nose out of the book I am looking at as a potential gift, the She-Beast looks at me and says, rather bullishly, "You There! With the book! Do you need any help??" Without batting an eye, I say, in my little way: "No... me here - with the book - I'm just fine." After about five seconds of stoic silence, laughter erupts in the store at my response, even from chilly little Missy behind the counter. The She-Beast quickly removes herself to the rear of the store, not to be seen again. I bought the book, but I'll never return. I hope others who patronize this store are greeted and treated with far more pleasure than I experienced.

B+C Baby has the BEST selection of clothing and furniture for anyone NOT wanting the…read morerun-of-the-mill stuff out there. Everything I bought is well-made and GORGEOUS! I wish there was a B+C Baby in Wilmington. Thank god they're online now!

Recovered Treasures Thrift Store - Art, DVDs, glassware. Art was 50% off on the Thursday I visited.

Recovered Treasures Thrift Store

(2 reviews)

Most items were priced very, very low. BUT! Buyer beware!…read more Examine potential purchases carefully. I found two rips in a bed sheet I was looking at. A couple of the purses were significantly stained inside or had cracked straps. Art was 50% the Thursday I went. I didn't see anything special. Another door sign says to wear a mask, but even the clerk was wearing his as a beard bib. Everyone else was unmasked or with their nose exposed. The items under the scarves in the 25c and 50c bin were the source of most of my little finds. However, I also bought two very high-quality woven baskets for $5 total. I imagine they were at least 30 times higher when new. Items are very organized by category. It would be nice if clothes were sorted a bit more. It's too much to ask they sort by size, but putting short sleeves and long sleeves in separate areas would be useful. $3.25 for a shirt seems a bit high to me. Ties & belts were $1/each. Linens were priced differently depending on bed size and number of pieces. Dig deeply here. I found that an adorable twin set had its matching pillowcases hidden on a different shelf. They also had furniture, baby items, kids' toys and jewelry. I will definitely be back here again! The store felt a bit more grubby than most. I can't say exactly why, but I wouldn't buy any upholstered here. Everything I bought could be thrown in the laundry or sprayed with Lysol.

Love this place, from the variety of things you find to the specials they run every day. But most…read moreimportant, the service of the lady that manages the place. She is super friendly, makes you feel so comfy to browse and spend your time that all you want to do is come back for more! Totally recommended.

Baby's Away - baby_gear - Updated May 2026

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