Buff City Soap is located in the Wake Forest Crossing Shopping Center. I had not heard of the store…read morebefore, but was taking a bath bomb making class there. The tall ceilings make the store feel open. The store is organized by product. Buff City Soap sells plant-based products. Laundry detergent is what they are known for. It is powder-based, and you can add a scent to it. They also sell soaps, candles, lotions, body butter, body scrubs, and oils. Some of the products sold already have a scent and others are sold where you can add a scent. Throughout the store are testers where you can smell the various scents to see what you prefer. The prices seem on the higher side. The store didn't seem well-stocked and could use more products on the shelves. I did not care for the bath bomb party. It seemed quite disorganized, and they booked two parties back-to-back. The area we had to work in was tight. I wouldn't take another class here.

First time visitor and I had a very good experience!…read more I was greeted right away and a very friendly gentleman helped me find the perfect gifts for my friend. He filled me in on the Buff City philosophy and standards. I will definitely be back and will purchase items for myself when I have more time. Plenty of parking at this plaza!

At this location, the sales associates tend to hover over you and follow you around a bit too much…read morefor my comfort level. I'm not sure if it is the size of the store that gives me this feeling. One positive that comes out of this is that I don't feel ignored (looking on the bright side here LOL). Notwithstanding the hovering, I love Lush products so I have bought items here several times. My favorite product is the Deep Sleep magnesium massage bar. It is super relaxing if used correctly and really helps me settle down for a peaceful night's sleep.

This place is such a hidden gem! I came into this place because I smelt a wonderful fragrance on…read moresomeone else and they recommended a certain product. When I came into this place, I was greeted immediately by all staff members! The ladies were so kind and warm and just welcoming! It didn't even feel like I was shopping. It was more like I was exploring. The ladies allowed me to sample and smell. I was able to take my time and really have the opportunity to discover new items in the store. I just want to say thank you to Katie, Marley, and Lilith, because you all were so helpful! Thank you for the wonderfulllllll Body Spray and Lotion! You guys truly are a gift and the fragrance that I bought really helped with my confidence! I believe that if you look good, you smell good, then you feel good. Thank you so much again and I look forward to being a longtime customer!

I shopped in this particular store site (and used my new credit card, yay!) for the first time last…read moreWednesday, August 29. I was extremely satisfied with my experience. The customer service was stellar! The store is clean, brightly lit, and the stock is arranged so that you can find your items at a glance. The selection of cosmetic and perfume lines is superior to any department store, with lower- to couture- quality in a variety of price ranges that will suit anyone's budgets. Don't be afraid to come in here if, like me, budget constraints are an issue. Applying for their in-store credit account allowed me to stagger my payments over a couple of months, and spend a bit more than I can usually afford. Interest rates and terms are comparable to other specialty stores. The sales associate greeted me upon entry, and came over promptly to offer her assistance when I couldn't find the size of Chanel #5 that I wanted. Turns out there wasn't any in the drawer, so she went to the stockroom in back. She came out twice to let me know that she was still looking and hadn't forgotten about me. Mindful of the other customers (although the line at the checkout was moving fast) I told her I didn't mind coming back in few days if they were expecting an order. She said that no, looking for it was her job and she didn't mind. This won my heart instantly.....I love great customer service! She found my bottle and I went to check out. Had no trouble using my card for the first time. Shopping was fun and I came away happy with my experience. Thanks!

If you are already at the mall, see if they have what you need. However, I would opt for the…read moreCarmen Village location or online. Rated 3 stars because of the good customer service, but they were out of everything I needed! Tip: I found out that they get there shipments on Thursday.

The few times I've been here I've had good experiences. But I have to give three stars because I'm…read morehere today twenty minutes past open and the doors are locked and no one has opened the store. I've seen two other customers pull on the door as well. That's a lot of lost business. I understand that there is a staff shortage nation wide in all professions. But it is crummy when you have some where to be and the store isn't open when it is supposed to be.

I've been going to this location for over 10 years now and even though there is another location…read morecloser to me now, I would rather come here because Teri has always been good to me and she always helps me out even when they don't have something in stock. She goes out of her way to call and make sure I get what I need.

Very Big Store, Big Supply of Everything! Great Customer…read moreService! Very well Organized!

Zaniyah did an excellent job assisting me with my needs!! She was patience & kind for the whole…read moreprocess

The associate who found the sweater I bought was very sweet and engaged. However, the young girl…read morewho rang it up signed me up for a new credit card without my permission. She explained that the company was upgrading everything and that I needed to give my information again. I told her I did not want a NEW credit card, as I already have a Loft CC - and that I do not want her to 'ding' my credit. She assured me none of that was happening. But that is exactly what she did. Now I am unable to access both the old and the new accounts. The CC company nor Loft is able to access either. I have spent 2+ hours on the phone today trying to correct this. So far, I can not access my new (unasked for) account or the old. I am unable to pay the card. All because a sales associate told me something untrue. I will be canceling my card as soon as I pay it. And I doubt I will shop at loft again.

Sales staff need to be more pleasant. Great layout and…read moreshowcase of products. I usually buy online but will occasionally stop by.

Asked when I purchased the outfit if it could be returned and the cashier said "yes, 30 days" but…read moreit's actually only for store credit so now I have $100 store credit for somewhere I don't even want to shop. Save your $ and buy somewhere else with a reasonable policy.

I love Madison! Due to covid, I've been an indoor hermit for the last few months. I forgot how much…read morei loved just going to Madison and browsing. The other day, I decided to venture off to Cameron Village. While some areas of Cameron Village pretend like covid-19 is not a thing, Madison did a great job making me feel safe. You can try on clothes, and I am pretttyyyy sure they sanitize the clothes after you try em on. I put back a shirt I didn't want, and I noticed they went back and grabbed it off the rack and took it to the back, presumably to sanitize. I love that. I will 500% be back (esp when there are sales!)

Service was excellent!! Huge selection. Excellent value! I will definitely be back. Loved my…read moresalesperson!

Couldn't find the Durham vineyard vines in southpoint mall. I'm 18. Vineyard vines was my first…read moreretail store I worked at. HORRIBLE HORRIBLE EXPERIENCE. A lot of miss communication in between crew leaders and employees. I was seen as less due to my age. I consider myself very down to learn! But every learning chance I got they won't extend it and I would never move forward through training. They care more about there sales than there employees. The store manager was super mean to me and kept giving me less and less hours of work, when I finally came forward on why this was happening, she said she does this because she puts her "best" employees first to get more hours. VERY UNFAIR. unfair to those who are willing to try there best. I thought I was the problem until I now have my new retail job and can fully say that the work environment at vineyard vines is awful! not teen, growing, friendly at all! My intention was to stay with them. But I couldn't work for a money hungry company and the only one who seemed to care about me and my growth was a crew leader named "Josh" he was the best. Other than that beware! don't work here. Only if you want to be pushed around and degraded. I'm now at a different retail store with co workers and a store manager that respects me.