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Lamb's Ear

2.8 (10 reviews)

Services - Lamb's Ear

Cards and stationery

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1 year ago

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Janie and Jack

Janie and Jack

(4 reviews)

I'm posting this in hopes that nobody else has to deal with this mind-blowingly terrible customer…read moreservice. If I could give them negative stars I would. So here's why you should avoid Janie & Jack's Raleigh location if you want to be treated like a human being. I returned a small hat that I bought for my daughter because it didn't fit her. Upon returning the item (the same-day), return was processed, and the money that I spent was refunded to another card that I am not the owner of, in error. When I brought this up to the staff, they refused to correct the mistake and told me they could do nothing for me. They directed me to their customer service corporate number that also informed me because it was an in-store return that they could also do nothing to help me get the refund corrected and on my card, so neither the location or the corporate office were willing to return the money to me that I spent there. They essentially stole my money and refused to do anything about it. Pure insanity. They hid behind "systems limitations" in correcting it, but also offered any other recourse at all. After repeated attempts to resolve this, I was spoken to rudely by three separate employees at the location and also hung up on by one employee at the location after telling me, they can do nothing for me. Stop calling. This is easily the worst customer service experience of my life and I would caution anybody from ever doing business with the Raleigh, North Carolina location. The pure and utter indifference and frankly hostile attitude for refunding my money was baffling. It's basically like if I got an item from them and paid the store next door then couldn't understand why they think I should pay them. Anyways, what an awful place. Stay away.

When I found out I was going to be an Aunt, visions of tiny checkerboard Vans, Fugazi onesies and…read moreskull patterned recieving blankets danced in my head. Then I remembered it wasn't my baby and headed over to Janie and Jack. Gorgeous traditional clothes, layettes and accessories with a staff knowledgable about sizing. It is pricey but if you size up a season you can find steals. I found a hand knit romper and silver Mary Janes for under $20. The store is neatly laid out unlike the chaos that is Gymboree where the shoppers behave like that last pair of teddy bear print tights was the antidote to the poison they just swallowed.

The Children's Place

The Children's Place

(2 reviews)

$

I ordered 8 pairs of Christmas pajamas. When the package arrived, it was cut open with only one…read morepair of pajamas inside. I contacted customer care only to have the representative argue with me telling me the package was in tact because USPS doesn't deliver damaged packages. I was able to speak to a supervisor who stated they would resend the missing items. About 5 days later, I received a package with 3 pairs of pajamas, including one pair that I didn't need. I called customer service again only to be argued with again that the distribution center sent everything that was missing. I spoke to a supervisor that stated they would look into it and call me back. They never called back. This is the poorest customer service I have ever received. The reps rush you off the phone and do not care about understanding what the complaint actually is or helping to resolve it. I will no longer buy from Children's Place and I hope no one else does either.

I was recently browsing the Children's Place with my son. This place is packed to the brim with…read moreclothing. I guess that is better than the alternative of it being empty. For every clothing item we were interested in they had a solid variety of sizes. The employee who was organizing and putting all the cloths out was also the only employee working the register. They didn't exactly seemed thrilled to be there, but can't really blame them. Overall I am usually always happy with the quality of the items I buy in store and online. I wouldn't buy full price though, everything usually always goes on sale here!

Lamb's Ear - childcloth - Updated May 2026

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