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    Peddler's Moon Boutique

    4.0 (1 review)

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    13 years ago

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    Janie and Jack

    Janie and Jack

    2.8(4 reviews)
    3.1 mi

    I'm posting this in hopes that nobody else has to deal with this mind-blowingly terrible customer…read moreservice. If I could give them negative stars I would. So here's why you should avoid Janie & Jack's Raleigh location if you want to be treated like a human being. I returned a small hat that I bought for my daughter because it didn't fit her. Upon returning the item (the same-day), return was processed, and the money that I spent was refunded to another card that I am not the owner of, in error. When I brought this up to the staff, they refused to correct the mistake and told me they could do nothing for me. They directed me to their customer service corporate number that also informed me because it was an in-store return that they could also do nothing to help me get the refund corrected and on my card, so neither the location or the corporate office were willing to return the money to me that I spent there. They essentially stole my money and refused to do anything about it. Pure insanity. They hid behind "systems limitations" in correcting it, but also offered any other recourse at all. After repeated attempts to resolve this, I was spoken to rudely by three separate employees at the location and also hung up on by one employee at the location after telling me, they can do nothing for me. Stop calling. This is easily the worst customer service experience of my life and I would caution anybody from ever doing business with the Raleigh, North Carolina location. The pure and utter indifference and frankly hostile attitude for refunding my money was baffling. It's basically like if I got an item from them and paid the store next door then couldn't understand why they think I should pay them. Anyways, what an awful place. Stay away.

    When I found out I was going to be an Aunt, visions of tiny checkerboard Vans, Fugazi onesies and…read moreskull patterned recieving blankets danced in my head. Then I remembered it wasn't my baby and headed over to Janie and Jack. Gorgeous traditional clothes, layettes and accessories with a staff knowledgable about sizing. It is pricey but if you size up a season you can find steals. I found a hand knit romper and silver Mary Janes for under $20. The store is neatly laid out unlike the chaos that is Gymboree where the shoppers behave like that last pair of teddy bear print tights was the antidote to the poison they just swallowed.

    Little Oak Collective - 233 Bickett Blvd

    Little Oak Collective

    3.5(4 reviews)
    0.5 mi

    I went to purchase a Bumba seat, excited to have found one in decent condition; I used my card to…read morepurchase it and the lady at the counter said she didn't see the charge "from their end" and asked me to charge it again. Seeing as I'm not made of money and expecting a baby, I diligently checked my bank account first and sure enough there it was, a debit for $33. The woman still wouldn't let me have my seat, even after showing her the charge on my bank account, and insisted I come back the next day so the manager could deal with it. She told me this happens a lot so I don't trust going back and using my card again, and I work a full day the next day and don't have more time to waste on this. Not only are your targeted clientele shopping at your store for a bargain because we're trying to save money, but we also don't appreciate being asked to charge our card twice when the money is already gone. my husband even tried calling and speaking to the owner only to be told the same thing. So I left without my seat and without my $33. I don't have infinite time to go back and forth to their hard-to-get-into location right off busy Main st, so it's unfortunate we couldn't come to a solution over the phone with the owner. Consider it a donation I guess, but I will never be back. Ridiculous!!

    Great store with a large selection. Plenty of parking and really nice staff. Big bonus for the cool…read moreplay area!

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    Little Oak Collective
    Little Oak Collective
    Little Oak Collective

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    Peddler's Moon Boutique - childcloth - Updated May 2026

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