I went to purchase a Bumba seat, excited to have found one in decent condition; I used my card to purchase it and the lady at the counter said she didn't see the charge "from their end" and asked me to charge it again. Seeing as I'm not made of money and expecting a baby, I diligently checked my bank account first and sure enough there it was, a debit for $33. The woman still wouldn't let me have my seat, even after showing her the charge on my bank account, and insisted I come back the next day so the manager could deal with it. She told me this happens a lot so I don't trust going back and using my card again, and I work a full day the next day and don't have more time to waste on this.
Not only are your targeted clientele shopping at your store for a bargain because we're trying to save money, but we also don't appreciate being asked to charge our card twice when the money is already gone. my husband even tried calling and speaking to the owner only to be told the same thing. So I left without my seat and without my $33. I don't have infinite time to go back and forth to their hard-to-get-into location right off busy Main st, so it's unfortunate we couldn't come to a solution over the phone with the owner. Consider it a donation I guess, but I will never be back. Ridiculous!! read more