The staff was Amazing! I would recommend this small business to anyone. The owners kind.read more

I stopped by during their limited hours to find the door locked and another person waiting. He…read morecalled the phone number and a guy showed up in about five minutes. While he was waiting for his computer, he asked what I needed. I said I was interested in renting a utility trailer for three days. He took my name and number. He said his daughter would call me to arrange the rental. She never called.

Very relieved to find these guys, who offered a same day rental of excavator and trailer after Home…read moreDepot left me high and dry. I was on the road with the rig in ten minutes. Service was friendly all around and their price was great for a full weekend. Diesel at the gas station across the street with a clean pull around to a light facing their business makes refueling on the trailer before drop off no hassle. They are so close to my house and this was so easy, I don't see myself renting equipment anywhere else going forward.

Always have the equipment I needed. Great customer service! Reasonable prices. Highly recommend.read more

I have rented from this company for years. The water slides are amazing. They have arrived on…read moretime and were courteous! REALLY FUN!

We recently rented several items from this company for a function. One of the items rented was…read morebroken, and could not be used. We contacted the company on the first business day after the event. They never apologized, and in fact, were pretty argumentative about it. They first claimed it had worked before the delivered it. When I mentioned that their attendant from another attraction tried to fix it, they said they would have to talk to them and call me back. The person would never call me back - I had to call him three more times. The last time I spoke with him, he promised to call me that night with a refund amount. After I didn't hear from him for a week, I called and left a message on the voice mail that I would like and update so we could resolve the matter. He never called back; a few hours later, I received a notice that they had issued a refund - for only half of the amount we paid. And STILL no apology. The event we had will be an annual function. If he had an ounce of customer service skills, we would have considered using them again in the future. Instead, I will tell anyone who asks to stay far away from this company.

If you pull through a Waffle House, you're on the right track! Do not, I repeat: Do. Not. follow…read moreyour GPS which will tell you to turn right on the exit ramp of the highway, and which you may blindly listen to. (Ahem.) General Rental Center is woefully located on a road that is accessible only via the Waffle House parking lot (or a hidden-ish dirt road off Christian, about 1/5 a mile ahead). I greeted the front desk guy and told him I was interested in some glassware rentals for the weekend. I'd looked at the website in advance, so had an idea of what I wanted; at the Center, I got to look at them in person and confirm. The really cool thing is that they don't charge an extra fee for splitting a rack (competitors I looked at will charge you $5 to do this). They also said I could pick up anytime Friday, instead of having to get them Saturday. AND I didn't even have to pay a deposit or sign any paperwork. I mean, I did only rent a total of 50 pieces; but I've worked with rental operations before, and I have to say GRC's flexibility is really awesome. On top of that, the guy who helped me was exceptionally personable and made one of today's "chores" a pleasure!

Used them for tent, tables, chairs for a wedding celebration. They were awesome, very easy to…read morework with.

Very professional & amazing service, It's a great space with good vibes…read more I would totally recommend to anyone! The products they offer are above Average & the customer service is for sure 5 star.

My husband and I just moved into the area and I really wanted to support local businesses in…read moreplanning for my baby shower. I found this company online while searching for a balloon arch/ garland. First off, the website needs some serious work. When I went to place an order for a 3-4 foot garland with 3 balloon colors, the drop down option was for only a 10 foot garland and not all the colors shown in the photos were listed. This wasn't a big deal as I just called and the owner instructed me to write out what I wanted in the text box. Next, on the day of pick up, I went to the address listed in the email which was in North Raleigh. I showed up at the North Raleigh "location" and called asking for help finding the address. She laughed and said she moved shops to North Hills, which she failed to mention when I had called 30 minutes prior to let her know I was on my way. Whatever, not the biggest deal in the world although it was highly inconvenient to be driving all over town in the pouring rain. I picked up my balloon garland at the shop and this was a pretty seamless process; however, because of the terrible weather I didn't get a chance to really look at the garland until I got home. I had asked for white, light pink, and hot pink balloons. As you can see in the photos, there's all different shades of pink, some glossy and some matte. There were only 2 hot pink balloons, which were weirdly placed on one end. Some of the balloons were already deflating and there was ribbon popping out in all different places. My MIL & SIL, who were in charge of hanging the garland and have lots of experience with this, couldn't figure out how to hang it and instead propped it on the floor. Ultimately, this garland was not worth anything close to $125 and looked nothing like the photos on the website, which I'm now realizing are just stock photos.

Balloons & Tunes did a great job with the hot air balloon theme for my daughter's first birthday…read moreshoot (see photo) with Mister Guy Photography. Ryan Steffes, the photographer, ordered the balloon and apparently they're used to doing this and gave him options for baskets and what not. The netting was pretty cute but I think a different twine or something would have looked a little nicer. It was crazy hot but we only had it outside for a few hours. Sadly, it started to wilt the next day but my daughter still enjoyed playing with it even if it was on the ground.

A five-star review of Balloons & Tunes is something that I should have written 10 years ago, when I…read morefirst reached out to them because I needed balloon towers for a public-facing special event that I was involved with organizing at UNC-Chapel Hill. I say "balloon towers" now, but at the time I had no idea what options were available nor what they were called. I received excellent assistance over the phone from a Balloons & Tunes staff member who very patiently listened to what I needed and explained my options. The balloon towers were delivered on time, lasted well, and looked amazing. This week I ordered "number balloons" for a birthday celebration during the pandemic. As before, I received professional service over the phone. Pick-up at the store was easy and touch-free. The balloons were weighted with easy-to-adjust, sand-filled weights and I was told that helium refills are free. The large, shiny balloons really brightened up a quarantined birthday celebration and their price was absolutely reasonable. I recommend Balloons & Tunes without reservation.

We are all entitled to our own opinions, right? Well here's mine:…read more Parking: 5 Location: 3 Decor/ambiance: 2 Customer Service: 5 If your searching for rental supplies and you want decent service check out Grand Rental Station. They have everything from construction instruments to wedding supplies. I would strong encourage you to call them to get a clear understanding of what all they can get. Robert Perez was super helpful. He's the guy manning the ship and he will take great care of you. We stopped in to get some quotes on drapes and linens and Robert was amazing to work with. Compared to some of the other rental companies in the area, i found their pricing to be rather decent as well. Its a sketchy little rusty building with a heard for great service.

Great rental company, friendly staff, nice selection of equipment. Note that they are not at South…read moreSaunders Street location anymore, they are now in Cary.

What a blast! This was our second time axe throwing. First time in Hollywood, first time in…read moreRaleigh. It's a great location, however not very well visible on the street though. Lelater, we found out its separate from the bar area. Definitely a cool hang out spot. At first, a little chaotic but became fun after awhile with direction and lessons for others who haven't thrown before. The girls and Matt were a blast! Very patient with all the groups.

I've been to both locations now! The Glenwood location in September and the new location tonight…read more Both times there was an awesome employee there; I unfortunately do not recall her name but she actually remembered me from September till now so excellent customer service skills! Both locations are wonderful but I like the new one better! Great job!