Very friendly customer service. Willing to talk through a complex issue and give free advice!read more

Very welcoming shop. Was acquainted with the boss when I came for a visit. Provided me services I…read moreneeded at a fair price. Got what I needed done very quickly. Thanks! Will be back soon.

This is the best place to get your computers and laptops fixed! Customer service was amazing.read more

I can't say enough good things about Jean's computer repair. I was up against a deadline for…read moremedical school, and my computer (MacBook Pro) wouldn't turn on, and was making ominous noises. I was extremely upset and overwhelmed at the prospect of not getting my work done in time. Fortunately, Jean saved the day. I took my computer into his shop at 5:30pm on Thursday. He called me at 8:00pm that evening to let me know what was going on and to give me a price estimate ($150). He let me know I could pick it up any time after noon the following day. I stopped by at 1pm, and had my laptop back in perfect working order at exactly the price he gave me. In fact, my computer works better/faster than it did before I took it in, and he cleaned the keyboard and screen as well. I am so relieved and happy, and extremely thankful for Jean's swift and hard work. FYI- it's cash only, there's an ATM down the street with (IIRC) a $1.75 fee.

My wife and I took a laptop to this establishment to get service…read more To our surprise, we were unable to enter the business. An individual greeted us at the door, spoke to us through a slot in the door, took our laptop while we were standing outside in the cold. We were unable to enter the business like any other business. The place was situated like a fortress. I had delt with this business previously, and what we experienced this time was surprising. My first visit, I was able to enter the business, there was a counter where I was able to place my laptop, and spoke with the technician face to face. This time it was totally different and disgusting, to say the least. He might be an excellent technician, with cost very reasonable, but the business appearance is unacceptable. This is a small community business I would love to support, but the customer service is very poor. Because of this, I would not recommend this business to anyone because of this. Mr. Jean, has to do better than this.

I've lived across the street for about a year now and Computer Answers has not failed to provide me…read morea service I ask for and they usually offer on the same day! From lost wires outside the usual usb/hdmi cables to a broken hard drive, I was able to be serviced the same day. The long hours have proven convenient since I am usually getting into these issues later in the evening as I return from work or, in the past, school. I dropped my external hard drive and as a result, the components inside were moved so I could not plug in the external hard drive to recover my backed up data onto my computer at all. I brought it to Computer Answers and an employee opened up my hard drive, fixed the mechanism that was out of place, and restored my files onto a temporary hard drive so I can upload them onto a new hard drive at home. I have now bought my first desktop and they will provide an installation after a few problems I ran into. I will provide updates soon. ----------- Update: They fixed my computer extremely quickly (it was a problem I never could've solved on my own). No complaints here :)!

SCAM/FRAUD THEY WILL STEAL YOUR MONEY…read more We dropped off our computer to get a hardware repair in the headphone jack. They never called after the part came in. Finally we stop by and it's been there for two weeks with no phone call. We dropped it off and once it was complete, the sound was not working. Turns out, they had ordered the wrong part. Round two (and one month later), my husband goes in to pick up the computer, it's still not working. The guy working there blames it on the headphones. My husband goes upstairs to try with new ones. Sound still not working. When he comes back downstairs, the guy said that it was working before and my husband must have done something in the five minutes he went upstairs. Are you f#^%}-ing kidding me? We asked for our money back and he refused. Don't waste your time or money on these crooks. There are plenty of honest shops to go to with good customer service. I hope this shop closes permanently and something of good quality comes into the neighborhood. We don't need this.

The quote and repair cost was quick and economical. The repair tech was very helpful. And the…read morerepair only took 20 minutes.

I made the mistake of walking in to this repair store off the street. We were looking for a simple…read morescreen replacement of an iPhone 6. The price quoted seemed reasonable and they offered to do it while we waited. After 30 minutes the phone was ready and the results seemed good enough for us. The next day we began to notice some serious battery drain issues with the phone, literally going from 100% to empty in a few hours. This was a surprise given there were no battery issues in prior use but my first thought was it just takes some time for the battery to adjust to the new screen. Three days later and the battery has not gotten better so we spoke with the store both in person and over the phone. The response was the battery is past useful life and they could replace it for a discounted price. I'm no electrical engineer but a battery's useful life doesn't just happen to end overnight - conveniently when someone opens it up and pokes around. This store is definitely some kind of sketchy telling me it is just an old battery. I reiterate that there were no issues with battery life until literally the day after they did their "quality" repair. Didn't offer a refund or any sort of help so I won't be going back or giving any praise. Maybe I'm wrong but I haven't seen a convincing argument proving their theory and most of what I read online says when a 3rd party does a repair and battery issues are seen the likely cause is a short or faulty wiring. Hopefully our loss can provide some help for others.

So at first I went to this establishment as it is in close proximity to my job, which was a plus. I…read morehad an iphone 5c screen replaced. After having services completed thw screen repeatedly detached from the device. Initially when I returned the cell phone technician repaired the glass by putting it back in place and screening tighter ensuring me that this would not happen again. 2 weeks later it came out again. I then came back and the cell phone technician told me I was doing it on purpose or perhaps I dropped the phone. I showed him the cell phone so that he could see that there were no abrasions or scratches anywhere on the device. The glasss itself remained in perfect condition. However it would pop out in my pocket. He refused to repair the device and attempted to sell me yet in additional replacement screen. Avoid this repair center at all cost.

Lol told me I'd have to buy an LCD screen when I bought groupon so I went to another store and they…read moredid just glass replacement. Yah right like I want some cheap ass knock off lcd on my phone so the microphone can go out...and to pay almost as much as apple would charge for a real one. Also last time I got my phone fixed here the screen popped off completely -- they bent the frame more than it was before "fixing" Bc they fix things like garbage. If I was 800 feet tall I would poop on this place.

I had a computer hardware error that I didn't know how to fix. I called PcMAc, and they guaranteed…read moreto send someone within 3 hours. The guy came 3 hours later. He was knowledgeable and friendly. He identified the problem as a burned out SSD. He showed me how he determined the cause, and explained why it happens and how to prevent it in the future. He recommended a plan to fix it. Because we still had some time left in the hour, he ran a RAM test and did some tweaking to my RAM settings based on the test. It's not cheap to have them come to your house, but my guy did a good job and saved me a lot of time and uncertainty around what I was doing. I thought it was worth it, and would use these guys next time I have a problem I don't know how to solve.

I'm a student with 1 week left before my semester project is due, and all my work is on a damaged…read morethumb drive. I took the damaged thumb-drive into PC Mac Express for diagnosis to see if it could be fixed. They called back and said it would cost about $400 and there was only a 50/50 chance that it could be recovered. When I picked it up, there was a red wire attached to the board that had not previously been there. I found someone in Canada to look at it and said they would do it for $200 and I'd only have to pay if they recovered the data. The company in Canada attempted to recover the data but said it looks like the other company had done something to the chip and were likely holding the data 'hostage' so that no one else could get the data, so that my only choice was to go back to PC Mac Express. The scope of this technology is out of my range so I don't know what to believe but what I saw with my own two eyes was the extra red wire that had not been there when I dropped it off. When I called PC Mac to question this and what was happening, they claimed nothing had been done and they had not attached any wires. At the end of the day, I didn't get my data back and PC Mac said no work had been done when in fact, I saw that alterations had been made to the thumb drive. I wouldn't ever bring anything to them again because the story doesn't add up. Perhaps something had been done by the people who work for Michael without him being aware, but in that case, nothing was done by Michael to understand the discrepancy.

Short and sweet, Emir is amazing. His prices are the best in the land based on the quality of the…read morematerials used. I brought in my disastrous looking iPhone X, cracked on both the front and back glass. Emir gave me a realistic timeline (1.5-2 hours ) and offered to call me upon completion. Further he charges $150, as opposed to the $279 apple charges and the $249-$300 3rd party repair services charge. Just as promised Emir completed the phone and called me up. I showed up to a phone with a front screen smoother than freshly paved concrete! Further, he assured me that if I'd run into any issues that I should come back. Thank you for everything man. Really really amazing work and timeliness of service. 10 stars!!!

so overpriced. used gear for more than what it would be brand new at the Apple Store. also super…read moresuper cheap quality.