Negative stars aren't available...don't let this guy or his plumber buddy near your home! The former owner's plumber (Jose/Master Serve)brought in Lloyd to be contractor to add a kitchen and bath to my existing ADU. Framing of bathroom had to be redone as all crooked, electrical didn't pass inspection first time around (plumber did electrical), brought in a different electrician to fix; sump pump put in without instructions of care and new line running to house was connected to wrong line causing back up in main house...fixed but plumber not happy. Then pump malfunction. Plumber came out alone and cleared it. Half way thru construction Lloyd got sick and turned over completion to plumber. Big mistake. Took 3 mos beyond contracted date to complete as plumber didn't wish to serve us. I believe I paid in full...in fact feeling that he owed me credit as I bought shower stall, toilet, 2 sinks, and fixtures..all of which he said he'd provide....yet he says I still owe him $8,000. Couple of mos ago, sump backed up bad flooding up over toilet and shower drain/pan..major damage - restoration co had to rip out everything/treat/dry. Lloyd claimed that Jose had replaced the pump, used 3 people and charged 3 hrs. We watched him alone clean up clog..done in about 40 mins. Plumber sent him picture and serial number of pump he claims he removed..did not match the one taken out. B.S. and Lloyd believed him over me. BTW, insurance isn't covering a thing (policy excluded water damage due to sump malfunction). So I'm faced with over $15,000 in fix. (new pump, restoration services/ and re-construction) Other plumbers and contractors have revealed shoddy construction and plumbing. Didn't think it possible, but I believe they thought they could get away with poor work because I was a woman. I will pursue all avenues available to me to prove negligence. read more