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    B U A Used Appliances

    4.0 (1 review)

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    15 years ago

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    Appliances 4 Less

    Appliances 4 Less

    3.7
    (3 reviews)
    1.5 mi

    Me and my wife came here after visiting about 8 other appliance stores. There seem to be a shortage…read moreof appliances when online shopping and the available ones at the stores seemed like the prices were jacked up. Well.. we went to Appliances 4 Less and fell in love. Discounted prices and lovely appliances. They have 3 locations plus a warehouse so if you're looking for something please talk to Frank. Frank was patient and kind the entire time. He explained the delivery process and how the warranty works. YES, there are warranties on these appliances. Just go check them out, you'll thank me later.

    We are having a very difficult time with LG currently. We have been without a refrigerator for…read moregoing on 3 weeks due to a compressor/ refrigerant issue, which is under warranty. Our refrigerator is only 4 years old. Each time we call them to ask why they are not getting us serviced, they say the can't find a technician/repair service. We live in a town within 40 miles of 5 big cities so this makes no sense!. After many complaints from us, LG said they would 'escalate' it ....but we learned this is terminology they use to make you think they are actually doing something....so now this supppsed higher priority team - Presidential Liason Area - is now on it with one representative who rarely informs us as to what is going on - all we get are vague promises with no definitive action. I finally made one phone call after a week of LG telling me they can't find a technician to fix our refrigerator to a local repair company who said they do LG warranty work- it took me five minutes to find them - and sent LG their contact information. LG said they would contact them and get a service agreement worked out. Now we are constantly having to contact LG to tell them to answer this repair company's emails to get things arranged so that we can get a repair appointment. LG just drags their feet. The repair company emailed them on a Wednesday and when I checked the following Friday, LG had not answered the repair company's email. This warranty repair should not have taken this long. It is becoming obvious that LG does not honor their warranty in an efficient manner. The local repair company has been waiting for LG to contact them. In speaking with the repair company we understand that our first appointment will be to diagnose the issue themselves even though one company who does not do LG warranty work already diagnosed it.....and to order any part that will be needed. Meaning we could be without a refrigerator for another week or two. All of this is due to the poor customer service we have experienced with LG and not standing behind the warranty in a satisfactory and timely manner. We bought this LG refrigerator in good faith for $3500 just 4 years ago. We can not believe this horrible service and In this day and age, refrigeration is sort of a daily necessity to daily living!

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    Mr. Appliance of West Loop

    Mr. Appliance of West Loop

    1.4
    (10 reviews)
    4.6 mi

    Quick, efficient, and courteous. I will certainly look to use them again as needed. Called in for…read morean appointment and they were able to fit me in the following day, which was perfect.

    Arrived 8 hrs late. Did not make requested repair, although I provided part numbers. Came back 4…read moredays later. Left parts, but did not install them. Removed spring so my lid would no longer open and close properly. Overcharged me for the requested parts and did not even install them! I have never been overcharged for work not even completed! I know there is 0.00 due, because I pre-paid. But, you did not install the requested parts OR leave the new parts with me. And you charged for parts that were not wanted/needed. This machine has been well-maintained and could have been easily fixed by our regular repair person. I was giving this company a chance based on a referral and wish now that I had read these reviews first. If it was pre-paid and you did NOT install or provide the charged parts, you owe a refund. It is just that simple. And, you should have not "left parts out" on the counter that belong in the machine. Those springs hold up the lid! :( The person clearly did not know what they were doing...our regular repair person called it a "hack job" after seeing what was done and left behind. Update: Just watched your AI video which I did NOT give permission to post. That video shows exactly the issue - you aren't fixing what was broken. The drum spins, but not with clothes or anything in it. The coupler or clutch is slipping. Anyone could turn it on and watch it turn without actually putting a load of laundry in it. The video does not diagnose or show a repair of the problem. More importantly - nobody from the company attempted to call or reply in the last 48 hrs....and my card was charged for parts that were not provided, installed, or left behind. (And your other reviews say enough). I scheduled this to save time - and, I've wasted a week. I'm done replying here - feel free to call or contact me.

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    Mr. Appliance of West Loop
    Mr. Appliance of West Loop
    Chicago appliance repair near West Loop and United Center. Fast, reliable service for residential and commercial appliances.

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    Chicago appliance repair near West Loop and United Center. Fast, reliable service for residential and commercial appliances.

    B U A Used Appliances - appliances - Updated July 2026

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