Elizebeth has been great for us! She has helped us with multiple builds and I don't have one…read morecomplaint. She always finds way to get what we need even when some requests are last minute. 5/5 great experience from Studio 41.

I had the pleasure of working with James Rubio-Dones at Studio 41 (on Pulaski), and he was…read moreabsolutely outstanding! I was connected with him by chance when I called the store, and I couldn't have been luckier. I was on a very tight timeline and needed help identifying the correct shower fixture for my bathroom remodel. James patiently walked me through all of my options, sent photos, and even looked up my previous Studio 41 purchases to get a sense of my style. That extra level of service made choosing the perfect shower fixture so much easier. Once I made my selection, James went above and beyond to make sure I received the valve and trim within my tight deadline. He even arranged to have some things that I needed urgently transferred to another store for pickup. The entire process was seamless. Since then, James has helped me source several additional items for my project. He is incredibly knowledgeable, responsive, and truly cares about providing exceptional customer service. Thank you James! Very happy to have you on my home improvement team!

Jorge and staff finished our 2100 sf lower level, including Xtra bedroom, full bath, theater room…read moreand large workshop. They did very high quality work and provided great customer service throughout project. I highly recommend them.

I talked to Ricado about an adding to my home. He was nice and knowledgable. He was reponsive as…read morewell.

Great service, selection and value ! Family owned. Highly recommend !…read more Extremely knowledgeable. Adam is the best! I wouldn't go anywhere else!

I placed an order on their website. They never shipped the order. I emailed them numerous times…read more They said that they would send a refund by check. I never got the check, I had to dispute the charge with credit card company.

Awesome experience! We hired Mirek for a kitchen renovation in our turn-of-the-century Chicago…read moregreystone, and the results are beyond our expectations. Mirek was incredibly professional, highly responsive, and very knowledgeable about kitchen cabinetry. He took the time to understand our space, offering excellent suggestions that improved our cabinet layout and functionality. We also used his company, Homewise Remodelers, for the general contracting. The team was fabulous, and the craftsmanship across the board was outstanding. We love our final kitchen and would highly recommend him to anyone!

I met with Miro Klosowski at Chicago Cabinets and Beyond to select cabinets for my kitchen remodel…read more There was a really impressive array of choices and Miro was helpful, as always. Installation by Mario was perfect and I couldn't be happier.

We were referred to Rock Counter by a friend and we are so grateful. Our small kitchen needed a…read morecomplete renovation, but cabinet quotes from big box stores were outrageously priced and kept resulting in an awkward configuration with limited space for our new appliances. Julia at Rock Counter figured out a perfect configuration that both fit our appliances and actually added storage space. Plus she did so at a price that was more than reasonable. We ended up expanding our order to include new cabinets for our bathroom. The cabinets were delivered at a convenient time without any frustration. Julia checked in on us multiple times throughout the process. A great experience.

First off: Marcie has been great and very responsive. That being said, the whole process with Rock…read moreCounter and Wonder Counters has been disappointing. The installers (no idea who they are or how to contact them) did a subpar job. Upon closer review, there is a large gap between the counter and the wall and the installers did not use silicone or caulk to finish the space. It was not like this with my old countertop that they removed. I reached out to Rock Counter and they advised me to "ask my contractor" to fix it. I don't have a contractor. I literally replaced my countertops. She then reached out to the installers and they told me (by my iPhone photo) that my wall was crooked and they can't do anything about it. I pushed back and said that it is impossible to see by a photo. My complaint was forwarded on to the owner of Wonder Counters and I received this response: "He viewed your photographs and he advised that your bathroom walls are quite crooked and require a handyman or contractor to use spakle and silicone to fix that extensive gap, as caulk will not do the job. Angie's List, Home Advisor and Task Rabbit are places you could find someone who is willing to do this work for you. Hope you're able to find someone or know of a friend who is handy." Not only did they not do a good job, I now have to hire somebody ELSE to come fix it. Based off of an iPhone photo. I can easily say I won't use Rock Counter or Wonder Counters for my kitchen (next project).

Yana took my specs and I had followed up with an email of measurements for two shelves that would…read morego into an antique armoire. They were produced within a week. We installed them and they fit perfectly. The workmanship is finely executed. Thank you!! B&B Formica will be my "go-to" for a nice big project. I am an interior architect and I am finicky. B&B Formica passed the test. Thank you!

I am so happy I went with B&B Countertops! I wanted to replace my old laminate counters with a more…read moreupdated color/pattern, just to refresh my old kitchen a bit. A full remodel was not in my budget. Everyone I dealt with at B&B was great! Jacob responded immediately to my initial email and walked me through the process of ordering my new countertops. Ross came out to measure, and less than 2 weeks later they were ready to install. Chris & Gio did the install- and they were very professional & personable, and they did a perfect job installing my new counters. I love how they turned out!

Moxie Kitchen and Bath is the complete solution for luxurious kitchen and bathroom materials. I…read morehave visited there several times for purchasing cabinets and tiles. Their products are exceptional and from famous brands.

From the owner: MOXIE is the premier Kitchen & Bath showroom in Chicago, IL. We offer a hand-picked selection of…read morecabinetry & tiles, with an emphasis on quality at every price point. When you walk into a MOXIE Kitchen & Bath showroom, you'll appreciate the incredible quality of products -- kitchen cabinets, bathroom vanities, backsplash and flooring tiles from the most popular brands at affordable prices.

I used Tile Room to choose tile to re-do my primary bathroom. It was a great experience. Beth stuck…read morewith me through many phases of my decision making, and she made great suggestions. Tile Room has many products on display, so having expert guidance was essential to sort through the choices. I have used other tile stores in the past and found them limited by pattern selection, tile availability and unresponsive staff. It was a relief to not have those issues here.

Really beautiful tile, but super stressful experience due to poor packaging, extensive breakage,…read moreand no return policy. We had 8 of 18 sheets of mosaic tiles delivered chipped and sent photos, but the Tile Room would only replace 2. Over half our special-order large format tile (4 of 7 boxes) was also found to be cracked upon delivery. I noted on the paperwork the top tile was broken but the rest had yet to be inspected and called/sent photos as soon as I discovered the extent of the damage, within 2 hours of delivery. The salesperson believed it was damage that happened on the job (even though the delivery driver took photos as well), so I had to write up an extensive explanation. They did end up replacing those boxes, but not without trying to charge me for them. This was for our first bathroom renovation, so we went with the amounts the tile consultant recommended. 10% extra was not nearly enough for either of the large format tiles we ordered, so after reordering to replace the broken tiles, we had to place additional orders once demo began. (They also recommended I purchase 4 bags of grout when we used less than 2.) I will say the salesperson was quick to respond and place orders, but each one took 7-10 days to arrive which resulted in significant delays, a major inconvenience for a family of 5 using one bathroom. When I e-mailed for updates (as is typical in my line of work), the response was that I needed to "calm down and relax" and that they were losing money on my order. I found that pretty condescending and have to wonder if he would have made the same comment to a man. I understand that our delivery was probably unusual, but a company should stand behind their product (replacing only 2 of 8 sheets of chipped mosaics is not acceptable). We have since ordered tile online from 2 other stores for a 2nd bathroom renovation, and all those were well-packed and suffered ZERO breakage. The customer care reps were all really helpful and kind too. And with good return policies, I was able to return the extra unopened boxes with no questions asked. Go to the Tile Room to look and feel the tile, but do not purchase from here. I mistakenly thought purchasing from a brick-and-mortar store would be better than online, but with the extensive breakage and subsequent lead time needed for any additional orders, not to mention a no return policy, it was a nightmare. Go see the tile in person if you must, but place your order elsewhere.

Good place to shop for tiles they are both for wall or floor. There are porcelain and marble…read moreoptions. There is also grout, baseboards etc. Helpful staff.

1 star is too much for this store. Sonyia Karam from floor decor was so uneducated and rude when…read moretreating customers, not just me. How can someone so demeaning be in customer service, as always those type of people are protected by higher management. She could have helped me but refused although I was returning a defective product purchase there, instead she sent me to a different location in Skokie, IL where thankfully Elliot Hernandez and his manager assisted gracefully and solved my issue. I hope the Chicago store has cameras and can review the unprofessional behavior of Sonyia Karam before she continues to run away business or end up on a social media platform showing her true colors. I will rather travel far to the Skokie store than to deal with someone so demeaning as Sonyia. Corporate please look into her and who is protecting this individual. Sincerely, your customers.

I buy my annual flowers and vegetable plants here every summer. The plants are in good condition…read moreand they always have whatever additional accessories I might need like planters and soil. The staff is always very knowledgeable.

I've been pleased to use Farmers Market for many years. Their plants see always well cared for and…read morehealthy. Over the years they've expanded their selection to include more trees and shrubs. One of the things that I love is that they load bagged compost, mulch , potting soil directly to your car. It's an enormous help to me and I'm sure to many others.