Shame on Ace for mistreating and not helping out a young woman who got a flat today outside in the…read moreparking lot today. My brother, the Good Samaritan he has always been shared what happened. So I went to ace hardware to pick up pool stuff. I get there and see this gentleman helping a young lady with her flat tire. So me being Me I said you need help and he said no I should be okay. I got what I needed and came back out. He was still working on changing her tire. So I started helping him. We got the tire off and the car falls to the floor because those cheapy Jacks the car companies give you are garbage. So Brian the guy originally trying to help goes into ACE and asks if we can borrow those hydraulic Jack's for 5 min. Just to lift the car and put the tire on. They told him NO. Mind you this young lady went into AcE and asked if they could make a call or help her with the tire and they told her no too. So I go into the store and said do you sell car Jack's. He said yes and pointed me and told me which one I wanted. I told him and we went to the register and the worker said. Fyi the manager is on my ear piece telling me you can't return this. I told him don't worry I will never shop here again. Take a wild guess the color of the young lady skin was that just needed to get home after working at Walmart. Spent 100 bucks but got that young lady home. She was thankful and apologetic. Had tears in her eyes. Even said I get paid on the 21st and will send you the money. I Said no, I hope you realize the lord put this gentleman and me in your life to make sure you got.back home safe. We will never shop at ACE. Time for some diversity training at the ACE store.

Extremely friendly store always have a great experience . For people worried about Masks they take…read moreit seriously wouldn't let me shop without one .. then even offered to bring me my items I wanted to purchase outside .. I refused as my stubbornness isn't there issue but kudos to them !

My wife and I celebrated our anniversary here last night after making reservations on OpenTable. We…read morewere warmly greeted by the host who acknowledged our event and seated us in the back overlooking the brew room, very nice. It was my first visit to your restaurant though my wife has been here before with friends. Chad was our server. He pleasantly explained the drink and dining menus and took good care of us all evening. My bride had her favorite drink, The French Martini, and you guys nailed it for her! I was very happy with the 2025 Pils. Dinner was amazing, Skirt steak for her, brisket for me with Yukon potatoes following salads for both of us. The quality and taste of the food was great and makes us want to come back and sample other dishes. We received great service and a nice complimentary glass of champagne (with Ho-Ho's) to finish our celebration. At the end of the evening we received a big surprise when Chad came over with news that we had no bill to pay as my wife's daughter and her husband had secretly called to pay the tab! So thoughtful of them to treat us and to top off a memorable meal and milestone in our lives.

Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

My wife and I were in line waiting to check out, wWhen I went to look for my coupons and I couldn't…read morefind them. So we went through the checkout , headed out the door and all of a sudden the young man (our cashier) came running out saying they found our coupons which must have fallen out of my pocket. We were able to also use them against our purchase! That's customer service!!!! thank you Ace Hardware and your great employees.

If I could give this business 0 stars I would. My husband and I were interested in a grill that was…read moreon sale. I took a picture of it with the sale price. We went home to envision it on our patio. I went back about 90 minutes later and was told the sale tag ended yesterday and they removed it after I left. I told them I took a picture to prove the price earlier today. They said no. I left. They've lost our business forever.

Shopping online is the best way to get what you want as far as compost and mulch. I paid the $79…read moredelivery charge which cut down many trips back and forth to complete a backyard project. Fast delivery placed right on my driveway. Thank you!

I was looking for a grill and was helped by Jim G, knowledgeable with all the product / features…read moreof each brand he even helped us carry it our truck. He was also helpful choosing additional grill supplies that we needed and save us money by offering us a credit card.

It seems like a typical Home Depot store. Nothing much exciting to report. We have been quite a…read morefew times due to little projects and this as our closest supply store. Stop in to grab an item or two. There appears to be plenty of help around but we did experience one lady waiting in the garden department for a while. We ended up helping her load some bags of potting soil into her cart as she was sick of waiting for someone to help. Plenty of parking and easy to get in and out of. Located in a convenient spot with multiple entrances.

They have bare minimum of selections. No matter what you're looking for it has only a few options…read moreof it. The website and app have more on it than the store does- generally a good mix but not here. Everyone is online only. The aisles and main walkway in front of aisles have stairs or displays blocking everything and it seems so clustered and no set up. I have only encountered friendly employees which is a plus. There comes a time where you have so many employees standing around yet self check out at the worst type of store for that. No point in that. But there comes a time when I'm looking at everything in the aisle and employees ask me 3-4x if I need help and keep walking by like I'm shoplifting and they're babysitting me... Speaking of- we couldn't feel/ look at the wire we were looking for because it was all chained up with anti theft locks. We didn't bother to ask for assistance because it was so expensive here. My bf wanted to get it elsewhere since we will also have to go elsewhere since they had zero closet brackets that work with a rod... We usually enjoy the Halloween and Christmas decorations up seasonally here. There was a water spill in the main aisle walk way leaving greenhouse back into store that never got cleaned up and had a sign saying be careful for an hour and still there when we left. Bathrooms are clean. Parking lot is big enough. Some handicap parking spots. The greenhouse did have a lot of options with employees available to assist. The indoor plants section was very very tight and small and you cannot push a cart around there unless you're walking straight back to the greenhouse. We watching multiple people bring dogs with to the greenhouse on leashes and also watched them pee right on the ferns sitting on the ground so that's great....

Surprised to find a Tractor Supply location in New Lenox and this appears to be a smaller location…read more Friendly staff the times I have been there. Good pricing on some items. Recommend to use the website to check inventory and availability. I also used their app for a drive up pick up that worked out nicely!

Completely mishandled my online order. Every time I call, I am on hold for at least an hour. Had to…read morecall three times for this order. Had an issue with the order each call (which they don't bother to contact me, they just say the order is processing online). At the end of the call, they tell me everything is resolved and they will ship out by the end of the day. Well, its two weeks after initial placement of the order and I find the order was cancelled. Again, they did not bother to tell me it was cancelled. Had to call to find that out. Item was out of stock...something they could have told me at any point instead of having me wait two weeks. This has to be the worst vendor I have ever dealt with. Zero customer skills.