Got my watch repaired in few minutes with great service by Feruz Yousuf. I will always bring my…read morewatches here for new batteries and repair.

I moved to Florida 4 years ago. I used to live in Chicago. I have been going to exact time for…read moreyears. Faye is the best!!! She is very Professional and Nice. She always have the latest watches for a reasonable price. If you need repairs or to get a new battery, go to exact time. Ask for Faye. You will not be disappointed!

I need a couple of watch batteries replaced so I stopped by to drop off the watches. They actually…read moredid them while I waited and I was in and out in about 25 minutes. Great service. They seem to have a very nice selection of jewelry and the folks working were very friendly.

Highland Jewelers is a family owned business where customer service is taken seriously. On the rare…read moreoccasion that I don't see what I am looking for the staff will search their suppliers to find what I want. Highland Jewelers is a great place to find special gifts for loved ones or a wonderful addition to your own collection. They also offer repairs to your valued items. Stop in and check them out - you'll be glad you did.

Of the 3 times I've been here now I've had good experiences at all of them. The workers are very…read morehelpful, polite, and make sure you get what you want. My fiancé got my engagement ring from here, we got our bands here and I've had my ring cleaned here and worked on. They ask right away if you'd like anything to drink whether it's water, pop, wine, or beer. They have a full bar inside. This last time I was here, Ed greeted us and got us our drinks. My mom and I had a glass of moscato wine and my godmother got a diet pop. They have a sitting area for guests while they're waiting for their jewelry orders. Heather helped me behind the desk today getting my ring cleaned and put small round bead stoppers in so my ring doesn't spin on my finger. She was very patient with me as I didn't know the address or phone number of the person who co-signed for my ring, so I had to make a few phone calls to find out that information. She was very nice and asked the gentleman behind the scenes who handles the rings my questions. He then came out to the front desk and examined my ring and finger to ensure the proper fit and fix. He was very nice and took his time to explain what he would do to my ring. He also said he could have it done this same weekend before I went back to Indy! They're very accommodating.

I found out my wedding ring is only worth $3500. I purchased it for $8800 from Alberts. They sold…read moreme some low grade diamond and chalked it up to one of the best. They are such scammers.

My family has gone to exact time for the past two decades or so. They do great work and always…read moretreat our watches as well as we would.

Came in for a simple back cover replacement on my Movado watch which would've cost nothing and that…read moreit would take 20 mins, cool. When I came to pick it up they said that the watch wasn't working and that it now cost $199 to fix something else. They tried to put a battery in and messed something else up in my watch. My watch was ticking just perfectly prior to me coming in. Do not come here from anything! These fools are straight crooks!

My engagement ring was handcrafted and designed by Brad and he did an AMAZING job! It's so unique,…read moreelegant and breathtaking. I couldn't have asked for a better ring!

Came is with a tangled bracelet- ifixed in seconds with service with a smile. Highly recommended…read morefor personal high quality service Great home town feel

I brought my old small electric table clock in today to see if it could be fixed to run again. The…read morestore employee oiled the clock, and when briefly plugged in it ran. the charge was $35. When I arrived home, the clock no longer ran when plugged in. I called the store and was told I could receive a $35 credit on the $350 next cost of fixing the clock. The clock has sentimental value to me, however the original cost of the clock was less than $10 long ago. I recommend asking the repair price before the repair work is done. I paid the $35 and would have been satisfied if the clock continued to work, but I would not have agreed to the initial $35 repair cost if known before the 2 minute repair and I won't be returning For the next $350 repair.

Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.

Excellent Experience!! This place was highly recommended so…read moreI stopped in because I needed batteries for 2 watches. Upon entering I was greeted with the biggest smile I've seen all week. I was helped immediately and received what I came for quickly and at a great price. And, he replaced one of the seals because it was pretty worn out. I only wish I had brought my broken necklace. I'll be back soon!

Update...Update!!! I picked up my ring and it was stunning!!! I'm so glad I decided to come here…read more The staff is super nice. Highly recommend

Excellent service, knowledgeable, good service and selection does repairs good hours. Will go backread more

Had not been in this location since I was a young kid. It still looks the same and the staff here…read moreare extremely friendly. This time around I needed a simple job done. I brought in a watch and needed a few bands taken off of it so it fits. They sized me up and told me to come back in a few days. The cost was $20 - sent it in on Thursday and received it on Tuesday. They are closed on Mondays. I would definitely go back for watch support when needed.

Stopped in today while passing through to get a watch band for my dad. All I can say is WOW!…read moreImmediately the staff began working with him on what he was looking for & installed the band. If that wasn't enough the young lady working there helped put it on my dad's wrist who is 84. Shared some stories and pictures and smiles. This is good old fashioned service. While waiting I looked around and they have absolutely beautiful jewelry at what appeared to be very fair prices. I'm from out of state but would love to have a jeweler like this close by.

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.