The Owner, Bill, was awesome! He made sure we received the best value with the highest quality. He…read moreis very trustworthy and that's hard to find. His pieces are absolutely beautiful!

I went into this store silver and it wasn't silver and they tried to give me store credit. I…read morewanted them to put the money back on my card, and I have to sit there and argue with these racist people stay out of their store. It broke my neck out and bumps. And they refused to put the money back on my card.

Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.

I brought my old small electric table clock in today to see if it could be fixed to run again. The…read morestore employee oiled the clock, and when briefly plugged in it ran. the charge was $35. When I arrived home, the clock no longer ran when plugged in. I called the store and was told I could receive a $35 credit on the $350 next cost of fixing the clock. The clock has sentimental value to me, however the original cost of the clock was less than $10 long ago. I recommend asking the repair price before the repair work is done. I paid the $35 and would have been satisfied if the clock continued to work, but I would not have agreed to the initial $35 repair cost if known before the 2 minute repair and I won't be returning For the next $350 repair.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I had a diamond I wanted to reset and they helped me create the design that I was looking for and…read morethe ring came out absolutely beautiful. I highly recommend Highland Jewelers!!

Local jewelry store with skilled repairmen. Friendly, honest business. Lovely variety of jewelry…read moreproducts.

Beautiful clocks. Went in for battery replacement. Quick, friendly service & reasonable too! Would…read morehighly recommend!

Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

Best service and expertise hands down! Woman owned business and the owner, Ashley helped me design…read moreand make the most beautiful custom engagement ring and wedding band for my future wife. Everywhere we go we get nothing but compliments. Couldn't be happier with the service provided! Highly recommend

Very nice and fast. Felt very comfortable asking for help in there. Young ladies willing to helpread more

Awesome collection of jeweler. I just love their collection. Price is also reasonable.read more

Good people to do business with! Susceptible to your needs and tentative to details in repairing…read moreyour jewelry!

Sold me the wrong watch strap, possibly a fake one. You can see that it has the wrong number of…read moreholes (and it doesn't fit) compared to the image on the website. Spoke to Vlad on the phone and he says, "how do I even know you got the strap from us"? Didn't offer to pay for shipping back. So with the trust already broken and you sending me a fake strap, no, Vlad, I'm not going to send it back to you on my own dime and trust that you will correctly determine that it was you that sent it to me. So, crappy customer service in addition to fraudulent operations, or at least poor quality control. They need a 0 stars option for that. You should be ashamed!

I planned a visit to Legend of Time while at a work conference and Mark did not disappoint. I was…read moresurprised at the very good selection of Junghans watches but what I most liked was his ability to recommend the perfect watch and strap pairing. He's a real collector. Best Regards! --Sam

I love, and more importantly TRUST, these family jewelers. I used to work with the dad, Jose at…read morethis location in the city. Now a lot of that customer interaction comes from his son Michael, but Jose always pops out to say hello and catch up a bit. Easy parking out front! GPS took me right in the parking lot They fixed one of my pieces on the spot and the rest of my repairs (ring sizing) will be ready next week. While I was waiting, I shopped around. Their pieces were reasonable and the inventory wasn't overwhelming. They also have a free pieces in sterling silver with CZs. Take my recommendation and make this YOUR family jeweler.

I recently moved to Chicago from Hawaii and in the move, snagged my engagement ring on my sweater…read more The prong came slightly out and drove me up the wall because I could feel it pressing into my skin. I called Ethan Lord based off of the Yelp reviews and they directed me to General Design Jewelers since they couldn't repair a ring that wasn't theirs. Michael from General Design Jewelers answered my call immediately and said they would be able to help me. They take walk-ins and were able to see me the same day. I didn't know what to expect being new to Chicago and all...and General Design Jewelers set such a high standard! Michael fixed my ring in less than ten minutes and when I tried to pay, he said it was complimentary since the job was so simple. The jewelers also cleaned my wedding band as well. I'm grateful to have found such a well-mannered family business and will bring all my jewelry maintenance to them. Thank you General Design Jewelers!

What a wonderful local jeweler! I needed to find a place that could resize my retirement watch…read more It was so fast and affordable and the jeweler allowed me time to tell her about my watch and how proud I was of my former profession. As I waited I took in all of the custom pieces and got ideas for things I might like for them to design for me. This place is a gem...quite literally!

Super nice people. We got battery replaced in 5 watches within 15 min. Very affordable.read more