BUYERS BEWARE!!! Read reviews (especially Google - sorry Yelp) before doing business with this…read moredealership! My son purchased a vehicle from them in early January and less than three weeks later the car broke down. Our Mechanic found SIGNIFICANT issues (including one very serious safety hazard) which were not shared by dealer. We had asked to bring the vehicle to our mechanic prior to purchase for him to inspect it but dealer said he didn't have any plates to put on vehicle for us to do that. (What dealer doesn't have dealer plates??!) Should have been a flag I know! But he assured us the car was in GREAT condition, soooo we trusted him. BIG MISTAKE! I reached out to them immediately after discovering issues and asked him to remedy the situation in good faith. Told him that we would even be willing to except a reduced amount on the refund so as to resolve it amicably. He immediately said NO and then proceeded to accuse us of 'breaking the car and making those issues (that were clearly there for a long while) ourselves in the 3 weeks we had it. Shame on me for not finding these other reviews before we bought it. He's done this very thing to many others and his attitude clearly demonstrated to me that he's got ZERO shame about it. This dealership is the poster child of 'sleazy car sales'.

I put money down on a car, he dragged me around for 2 weeks to tell me there is something wrong…read morewith the front end and he can't figure it out, come get my money back. I didn't feel a shake when I test drove it..I asked to talk to mechanic and he said no. I said I'm buying it as is he said I can't buy the car .. But it's listed online for 2 grand more than what my contract was and I think he should sell me the car like we agreed to 2 weeks ago. Honor the contract we already have.

Been taking my car to ARC guys for years but never has it been more helpful then this past year…read morewhen my Subaru cross the hundred thousand mile mark. If you haven't gone to ARC before and you need to know these guys are old school and will do whatever they can to patch your car together on a budget while educating customers on what you need to do for maintenance to make it last as long as possible. My mechanic John probably doesn't want to it advertised because I get the feeling he doesn't really LOVE fussing with my car these days but I have to say it anyway...Today he put some space-age material on my ancient exhaust and got it to pass inspection when we never thought it would. They bought me another year in this old car. Thanks guys!!

As of right now, this place has five stars and nine reviews, an extremely high score. That's the…read morereason I drove forty minutes out of my way to get my car fixed here. I'm about to put a ding in that score. I went here over my usual guy because I'm a layman and thought maybe brakes required a special skillset. I wanted to get it done right. I brought it in and was told the brake pads- or whatever- are worn down and are pretty much just metal on metal, in the front wheels. The rear brakes aren't great but I could put those off for now. I was told it would cost $550, and that that would mostly be in parts. I grimaced and took the hit. A week later, my brakes aren't working so well. Something about air in the line, everyone tells me, because the pedal depresses almost entirely to the floor before I get any braking traction. I call the shop and describe it. The guy tells me that doesn't sound like air in the line at all, it sounds like the... something, I forget, and it'll need replacing and lots of work. At this point I start to see what's going on here. I say "I'll think about it" and hang up. I brought the car to my usual guy. He says Arc Garage did a crap job and didn't reconnect the hoses correctly and sprayed (something) on the (something), which I was made to believe was a bad move. He asked what they charged and I told him, and he said "Oh, you got ripped off so bad. Oh wow. That was a $200 job." He then told me the fix he'd just done was $50 and to come and get it. I won't be making this mistake again. Also, what the hell Yelp, please don't lead me astray like that.

Just bought a car at Reliance Auto. Amir was very helpful, explained exactly why the car was a…read morereconstructed title, and helped register the car for me. The car runs smoothly and is my favorite car I ever owned (2015 Prius) Very fairly priced, too!

The owner was very nice and upfront about the solution for my car - did not overcharge me or go on…read moreabout other issues that my car is having. Absolutely would go back!

The service is excellent and they arranged a loner car for me so I didn't miss work! A wonderful…read moreexperience all together. I am now a loyal customer for all my car needs! Thank you ESP!

I was super duper impressed by my experience at ESP Auto. I needed an oil change, inspection, and…read morenew tires. They were totally fine with me ordering my own tires, did a great job on the oil change, and despite not doing inspections directly: sent my car off to be inspected at another shop. The attitudes of the staff were amazing (contrary to my experience with Complete Automotive in Easthampton). They went out of their way, were affordable, and really seemed to care about my experience. We'll be going to them from now on.

Buying a Car is a very smooth and straightforward experience.Tavera has been my dealer of choice…read morefor the last 5 years and is the most delightful person to work with while getting your next car.I drive from CT always to Fortuna Auto Sales if I am buying a car for myself/my friends. I will definitely recommend this dealership to everyone who would like to have an excellent car for a very good price. PS:- Being a customer for 5 plus years and getting 3 cars from Fortuana I do not believe he comment written above giving bad review for the dealership is the right one.

Went there on the recommendation of a family member he was nice at first but then the car he showed…read moreme wasn't in good shape check engine light was on and a couple of other things also as soon as we sat down to sign paperwork all I heard was excuse after excuse not to finance the car first I told him I don't have much money to put down I guess he was in a good listener first he said $2,000 then 1,000 then he said a cosigner I would not recommend this dealership he's not a good negotiator and he's very deceitful

I.bought my first used car here and had a wonderful experience with them and decided to come back…read moreafter my first car met and unfortunate end when it caught caught in a flooded road after a rain storm. The staff was welcoming and gave me no pressure to buy anything. They listened to what I was looking for and what in what price range I was looking for. Since I had previous owned a Toyota Corella they showed me two more current Corella's from 2018. I hopped in both and gave them a test drive After test driving both I feel in love with the Dark Blye model and decided to but it. The process was easy and Nicky D'Souza was very helpful with letting me know what steps need after it was purchased. They even helped me understand the process of getting my old car runregistered at the DMV. This business is very knowledgeable and a great place to find a good bargain on a used car.

Be sure to check both CarFax and AutoCheck to make sure car hasn't been in an accident or had some…read moresort of damage. They claim CarFax "lied" when I found out it reported moderate damage to a car I was interested in. They refunded my deposit, but woman owner got weird/aggressive about it. My sense is they knew about it, but didn't tell me. Not cool.

Went in for inspection, was quick and professional. Don't want to deal with long lines and high…read moreprices? Go to Grybkos. You won't be sorry.

All I needed was the state inspection and they were thorough and efficient. There is nothing fancy…read moreat this place, but I can imagine that they have plenty of experience based what I saw of this three bay garage. Just your old-time garage.

Great experience, I'll be coming back for sure. They got me in the next day to look at my car and…read moreeven fixed it before I had to go to work (not that I was relying on that, but it was a great surprise). Everyone who works here was nice and helpful, even appreciated the other customers that were waiting. Great vibe, definitely bring your car here. Also very fair pricing!!

I brought in my car for repairs, and I was concerned that the damage done would be astronomical…read more I'm grateful to say that the experts and staff at College Street Motors are an experienced and wise team, because my fears delayed me from getting the new tires I needed. I had driven on a flat, and if you're unaware, this can rapidly degrade the quality of your drive. You can wear a CB joint, your axel, or your rotor, if I recall, and too much wear on these can do immense damage to your car's future. I had replaced two of my tires and still felt a wobble. How could it be the tires, I thought? This is why College Street Motors' experience comes into play. The car might as well be a multi-piece orchestra, with brake drums, piston percussion, and wheel woodwinds. I don't intend to go over the top with this metaphor, because it sounds like a bunch of noise and shaking for me. The mechanic left me a very detailed note, describing how there was nothing more discernible than the loud noise coming from the tires I had yet to replace. No wobbling due to damage to other parts of the car. Plus, I believe they warranty their work, maybe I'm just thinking of my AAA membership. After my tires were replaced, I was relieved at how right they were. As internal combustion engine drivetrain cars are complex, so are electrical cars in their own way. It's a world I have yet to get into, or may never dig deep enough to really gain a foothold of experience. Luckily, there're mechanics just down the street for me that took only a bit of time to diagnose the problem, find a tire match for the ones I had just gotten new, and then both install and balance. I bet their experience pays dividends to other customers, too, who are hoping to make sense of a new problem with little labor and diagnostics. Thank you all, even the pickup with your front desk team was pleasant.