Ria was amazing she was super nice and helpful. We could not decide on a set and she walked us…read morethrough all of the options. She was great. I will definetly be back for any future appliance needs

Rea was such an amazing help. We found the perfect washer/dryer set and they even delivered it and…read moreinstalled. Amazing company and amazing workers!!

Want to give a big shout out to AJ who was great, helpful & knowledgeable about her products…read more Thanks to AJ we have been sleeping in our new & unique bed that has LED lighting that surrounds our headboard! We love it & go see AJ she'll do right by you. Thanks again for your great help!

Bought a living room set. Had to get every piece replaced. Still having issues but warranty has run…read moreout. Awful quality. Very disappointed.

Their fence pickets are crap, one week after install Fence I had to replace some of the new pickets…read morebecause they were so warped. They're cheap and now I know why. Their lumber is the worst. Going to Lowe's from now on.

Great staff great selection always helpful. Very positive environment. Love coming in here.read more

Buyer Be Aware! Purchased fridge. Came with 30 day warranty. Called them to report a leak coming…read morefrom under the fridge. (Called them within 3 days of purchasing)They said they would come and fix. Called them and messaged them. At first they said they were waiting on a part that to come in that took up to 5 days. After the five days, I have called and they will not respond. They are selling things with warranty to guarantee a sell but apparently are not honoring once they sell it! Not good business ethics at all.

From the owner: Come on down to Sims And Things Discount Store! We have lots of appliance’s such as stoves,…read morerefrigerators, washer and dryer’s, clothes, shoes, toys, furniture, tv’s, and much more!

Gavin and Conrad were amazing! They helped us with an exchange - it was quick, easy, and they were…read morefriendly and helpful! Thanks, guys!

I bought a TV from Best Buy via Amazon with free delivery. The TV was delivered dine and on time…read morebut is a piece of junk-- apps not working; stalling; blank screen; horrible navigation. I thought I was upgrading from my 2017 70" 4k to this 2026 85 inch '4k'. Wrong. The picture on my 2017 is far superior even though it is by no means a top tier tv. There is a 30 day return so I decided to send it back. They said no problem, but it would cost me $99.99 to pick up or bring it in myself-- so I guess I'd have to rent a truck and also find someone who's not too busy to help me. I was on the phone (mostly on hold) with customer service getting the runaround for about a day and a half before for they finally gave in and will pick it up at no charge and give me a full refund, which I'll be checking to see if they actually do once it's been picked up. The customer service was horrible (also very rude mostly) from start to finish with the exception of the last young man who helped me I was livid at this point but he was patient and kind-- the only one out of the many I talked to there. One guy had even said that since it was delivered free they had to charge me to pick it up. I'm not sure how that makes sense. I've not done much business with Best Buy over the years but have bought a few laptops from there and a TV back in the tube days. This TV was my final purchase from BB. I will never be going back or ordering from them again. Frankly with all the one star reviews on here I don't see how they stay in business.

Like other Home Depots. I like the consistency. It makes the shopping experience much easier.read more

Awful company awful service they sell you install and materials for flooring charge your credit…read morecard and then tell you they can't get it and charge you 1000 extra to bait and switch you bunch of criminals!

Terrible customer service. Our sales rep made me feel like she was doing us a favor by being…read morethere. Being new to the community, we were not familiar with the area or our shopping choices. She didn't bother to inform us about the "scratch and dent" area, which might have saved us some $$. We felt that we had to accommodate their delivery schedule without any consideration for our schedule. We ended up going to another company who treated us with respect and seemed to value us as people and as customers. Metro Appliance? NEVER AGAIN!!!!!

In store sales was wounderful. Service Sucks!!!! On June 6, 2025 I called service to have…read morewarranty work completed on my cooktop (Frigidair) was told "out of our service area". called Frigidair they sent a repair person out two weeks latter with a part that did not work. Called frigidiar agian send the same guy out again with same part. did not work again. REpair guy called tech support only to find the part was incorrect and the correct part wont be available until July 29, 2025 so I can wait a week after to get part (maybe) then another two weeks to see the reapir person so by this time it will be close to 3 moths without what I paid for. If Metro wont service what they sell then maybe they shouldnt sell theh product? I even offered to bring the cooktop to them only to be told NO.

I had a great experience with this company. They worked with me to get a new washer and dryer that…read moreI hope will last many years. I had chatted with Shawn on Saturday and then went to facility Monday morning to purchase. I upgraded from my first choice and they worked with me to make sure they would fit my space. The units were delivered and installed that same afternoon. I have not yet used them but some relatives have the same machines which they really like so I feel sure I will like mine too. They were respectful, informative and easy to work with. I believe I got a good price.

After a terrible experience with another company I reached out to 417 outlet. Very glad I did…read more They were very responsive and delivered the appliances the next day. It could not have gone better!

They have a great service team, affordable, and give referrals on the best prices for appliances in…read moreSpringfield!