I live in San Antonio now but I am originally from Missouri. So on my trip back at Christmas we had…read moreto see what Menards was all about. I had no clue what to expect. I mean they have it all. From cleaning supplies, clothes, food, tools, flooring, bathtubs, furniture, dog toys, Christmas decorations, kitchen supplies, etc you name it they probably have it. Store was clean and well organized. Not many employees working and not many customers, I'm guess because it was Christmas Eve. We got some odds and ends. I took some random pics of things while ther

the new policy they have is you can no longer use the doors to enter the store by the registers you…read morehave to use the doors at the other end of the building so if you have a large cart of lumber or anything heavy in your cart you have to push it all the way back to where you're car is parked at the other end of the building makes no sense to have parking so far away to accommodate the customer this seems to be a problem especially for us seniors. I brought it to the attention of the smart mouthed desk attendant he could care less he said it's the store's policy. we have shopped there for 4 years and the doors by the registerS have always been open for entry but I guess maybe a new manager trying to flex his muscles and make us old folks get our exercise. so I've decided to never shop where you're not really wanted I'll go bake to Lowe's or Home Depot. this store is off of 65 across from Costco in Springfield mo

Ria was amazing she was super nice and helpful. We could not decide on a set and she walked us…read morethrough all of the options. She was great. I will definetly be back for any future appliance needs

Jessie was so helpful. Made my purchase so easy. I highly recommend them. Will definitely go back…read morewhen I need another appliance.

I had a great experience with this company. They worked with me to get a new washer and dryer that…read moreI hope will last many years. I had chatted with Shawn on Saturday and then went to facility Monday morning to purchase. I upgraded from my first choice and they worked with me to make sure they would fit my space. The units were delivered and installed that same afternoon. I have not yet used them but some relatives have the same machines which they really like so I feel sure I will like mine too. They were respectful, informative and easy to work with. I believe I got a good price.

After a terrible experience with another company I reached out to 417 outlet. Very glad I did…read more They were very responsive and delivered the appliances the next day. It could not have gone better!

Want to give a big shout out to AJ who was great, helpful & knowledgeable about her products…read more Thanks to AJ we have been sleeping in our new & unique bed that has LED lighting that surrounds our headboard! We love it & go see AJ she'll do right by you. Thanks again for your great help!

Bought a living room set. Had to get every piece replaced. Still having issues but warranty has run…read moreout. Awful quality. Very disappointed.

My apologies to Metro appliance's. After multiple repairs was not them. The manufactures warranty…read morewas responsible. They required multiple repairs before replacing it, regardless of the inconvenience to you. Finally getting a replacement. Read your warranty

Terrible customer service. Our sales rep made me feel like she was doing us a favor by being…read morethere. Being new to the community, we were not familiar with the area or our shopping choices. She didn't bother to inform us about the "scratch and dent" area, which might have saved us some $$. We felt that we had to accommodate their delivery schedule without any consideration for our schedule. We ended up going to another company who treated us with respect and seemed to value us as people and as customers. Metro Appliance? NEVER AGAIN!!!!!

NEGATIVE 5 STARS they broke my fridge and then refused to come back out, call or text me back or…read morerefund me!!! Freezer stopped working and they came out Monday, the man opened the freezer door and guessed frozen thermostat. Did NOT remove one panel or fully look into to what could be the issue. Literally looked, guessed and then ordered a part. Said they be back Wednesday at 10AM by 11am I had to reachout to find out if they were still coming. Got NO response until 1145am in which they said the part would be at the shop at 11 AM. Then stopped replying with no ETA. By 147PM I had to reach out AGAIN to ask when they were coming having wasted a whole day waiting on them and told they would be there soon. They came just before 3pm. Replaced the thermostat and while I asked simple questions about the repair he said idk I just get paid to put it back together. How does a repair man not know about what he's fixing???? After the repair he gave no info on time it would take for the freeze to cool back down or recommended temp. We waited 6hrs and the freezer NEVER got cold again. Then come to find out he BROKE the freeze door, it will no longer properly shut and theres a grinding noise. Now the whole refrigerator is scream high temp or 58 freezer and 69 fridge. He broke the whole machine! I called them to come back out was told it would be an hour, waited 2hrs called again and told they're to busy to come back. I demanded a refunded and they ended ALL COMMUNICATION! THESE PEOPLE ARE A SCAM! DO NOT HIRE THEM! They only take VENMO so you can't get your money without them sending it back either! Fun fact I had called EZ APPLIANCE GEEKS and Demarus of this company was the one to take my call and put me in HER fly by night fake company's books. I have the call logs and text records and pics to prove everything. They broke a 4yr old fridge because they have no clue what they're doing and instead of owning up to the mistake and making it right they took the money and ran and ended all contact. DO NOT USE THESE SCAMMERS!!!!

Horrible! Would never, ever call, use, or recommend. Why?…read moreThe washer would not spin. Dimitri replaced the drain pump by taking the entire washer apart. Which he said was necessary to reach pump. During that process a small drain door was broken. Dimitri's answer was to jam it closed & "immediately" leave & run to my bank to cash my check made out to his wife not the business(?). The next day the washer still was leaking, the delicate cycle did not move nor wash. Plus that cycle temp could not be changed. Which any of these complaints worked B4 he worked on my washer. This is in my opinion!

I highly recommend this company. My dishwasher stopped working and Cook's sent out Patrick who very…read morethoroughly diagnosed the issue, he said he would order the parts and return to fix the problem. We'll knowing My wifes busy schedule they called Me back and said they could do it on Saturday. Patrick arrived prompt and I watched him like a hawk as I had a bad experience from a Competing Company about a month previous. What a surprise to see a real professional. Being an engineer Myself it's nice to know there are still people who take pride in there work and hold themselves to a high level of integrity. Thank You Patrick, Your an asset to You employer, I hope they realize there fortune.

My family & friends have been longtime customers but we're in over the weekend…read more& saw 3 employees In the Springfield store & not one of them greeted us or asked if we needed help so we left. We will Choose to spend our money & time with someone who cares about their customers !

Requested service for front load washer door latch assembly. Response was prompt with notification…read morethat he was booked pretty solid for 2 weeks. I responded that I could be home any day, any time. Leon worked us end at end if his scheduled day 2 days later. He found the problem, part was ordered, part arrived on following Saturday, Leon scheduled the following Monday. Problem resolved. Leon is a real professional, courteous, personable, and true to his word. I consider the cost of the repair exceptionally reasonable, fair and highly competitive. I enthusiastically recommend this company and Leon as their local representative. You may have a wait time if his schedule is full, but if you're flexible, he may be better able to assist you. 5 Star service for sure.

Was able to get here in a few hours as promised. Found a hose had cone lose and I didn't need…read moreexpensive part. I appreciated his honesty

I bought an Iphone today, helped by Eric and he did everything. Called apple and got us a account…read moreand the phone was working

Wireless sells rep is very rude. Was rudly told off after I asked for help with sim…read moreunlocking/provisioning. Why they couldn't help with that other than they didn't want to work today is beyond me. Please address this!! They are super rude.

So I don't live anywhere near Missouri but we needed replacement glass for the oven door before we…read moremoved out of our last place and couldn't find it in stock anywhere else. Needless to say I was a little concerned about buying something over the internet from a business I new nothing about, partly because I'm paranoid and think everything is some sort of elaborate scam these days. So I was really pleased when Bill responded almost immediately to my email, he called to let me know it was in stock and how much it cost. It was shipped quickly and very safely packaged too. Don't hesitate to do business with these guys, they treat their customers well!

From the owner: Appliance Repair Part, at the very best price. Appliance…read moreRepair Appliance Repair Parts In Home Appliance Repair