The prices seem fair but these guys in the store have a long way to go learning how to do…read moreretailing. The store is dark, dingy and uninviting. The racks are not placed to encourage curiosity or exploration. It's more like a garage. One of the reasons many people hang out in a favorite gun store are not just the products but the engagement of the staff, they shoot the breeze with you if it's slow. They encourage you to hold, look and engage with the products. They educate you. They shoe interest in you and your needs and get you talking. It's not just a gun store thing, it's true at barbershops, hairdressers, photography stores, ho by stores etc. you engage with the customer, encourage sales and a friendly atmosphere. None of that was present. I'd overlook the dark dingy store if they got the rest of it right. These guys could not care less that I was there. They did not seem to be working or busy although one was on the phone. I was the only customer with four of the kids sitting at desks. They made no effort to show me anything or what I might be looking for. I would have scored them lower but they indicated they mostly do business by online auction and we're just starting out in retail. Maybe so but a little common sense, friendliness and act like your there to do business instead of acting like kids in grandma's basement glowed to video games. The price I bought my auction item was fair and I appreciated that they called me since their auction software failed to send me an invoice or notice that I had won. I hope they get better at this and are successful but I would encourage them to learn how to merchandise and retail sell. They store and their behavior is the face of their business and in the long run it does matter.

I had high hopes of finding a well provisioned hole in the wall shop but was very disappointed to…read morefind it to be a hole instead. All the used merchandise seem to be clapped out and any new stuff seemed inferior. Sorry guys. No thanks

Went in just looking around and walked out with a smile and an empty wallet! Taylor was awesome to…read moredeal with and very knowledgeable as well as everyone else in there with options and advice. Highly recommend Anchor Tactical for their selection and can't speak highly enough for their team!

I went in to by a pistol. Matt helped me and everything went as expected with no problems. Fast…read moreand thorough. Thank you!

I took my sewing machines to be serviced at this location. I live over an hour away. When I picked…read morethem up, I took them straight home and was eager to start sewing. I started to use my Janome and I used it for about 5 minutes and I could not get it to work correctly, the bobbin area was not moving correctly and the needle kept jabbing on metal. I then tried to use my Bernina and the thread cutter would not work when I tried to cut. I then called the quilt sampler and informed them about my issue. I also advised them that I lived too far and I was unable to take my machines in any time soon because I was in the process of packing, moving and unpacking. The manager assured me that it would not be a problem if it took me a while to get them to Springfield. I finally took them in Yesterday on 6/25/2026 and they repair guy called me back and stated that they are not responsible for the way my machine was lifted up from the side. They told me that it had been dropped somehow and IT HAD NOT been dropped AT ALL! And I advised him that the only person that had lifted the machine when we were moving was my husband. He then proceeded to tell me that he didn't care who held it or what happened to it. I thought maybe he had been having a bad day. I went to the store and I shopped for some items and left after spending an additional almost 100.00. Fiesta of all they stated that it would be a while before then could service it or there would be an additional fee if it was serviced that day and I should have called ahead of time. I had no idea so I didn't call. The next day the manager called me and stated that there would be ban additional service fee because I had taken too long in returning my machines to the shop.. AFTER I EXPLAINED TO HER THAT I COULD NOT GO IN ANY SOONER! She then started to say that we dropped the machine. It is a Bernina 710 and it is so heavy that if it would have been dropped it not completely broken, the cracks would have been at the bottom of machine and not the top. Anyways.. I told her again that I didn't drop it and I was too stupid not to check for damages when i when they returned for jt. (My fault) but I know no one touched it because I live alone with my husband. And he didn't drop it. She then started to say that the only thing they did to my machine last time was service it. I told them they took several weeks about 3 or 4 with my machine because they replaced a part. She then left me on hold and came back to tell me that I was right but the problem they fixed was nothing to do with the board that is messed up. And not in the same area. They fixed my knobs on the machine and THEY ARE by the area that they were working on. She then started saying that the thread was probably damaging my machine. I told them no because I was using The store brand thread from MSQ (Missouri Star Quilt Shop) so she then proceeded to tell me that I had used 60,000 stitches on my machine so they couldn't service it unless I paid because it was a different issue. I then hung up on her because I was so LIVID and had to contain my anger!! UGH! I am SOOO upset right now! If I could give them ZERO stars I would. I also feel very stupid for not reviewing their reviews before going thereto buy my Janome and to get both of my machines serviced! I see now how many terrible reviews they have about there machine servicing!! This will NOT be the only place that I make a review at and I will find every place possible to post a review! And I will NOT be changing my review unless they make this right!! And you better believe I will be calling the better business Bureau!

I had a great experience at the Quilt Sampler purchasing a new sewing machine. The manager is very…read moreknowledgeable about the machines they carry and helped me make the best choice for my needs and budget!

Came today for a Father's Day present for my husband and with my husband. Let's be honest, we are…read morebeyond the whole surprise situation. In 20 plus years I have had some home runs and some strike outs and ain't nobody got time for me to biff it today. My husband was in heaven. We was astounded at the genuinely nice and helpful staff and astounded at the selection. This is the BBQ, grille and outdoor headquarters. This store is the place to come for gifts and quality. We will be coming back when we have more time. For now, hubby was very excited to try his new sauces, rubs and rare grille additions for his marathon Father's Day tomorrow. Happy grilling !

Prior review was incorrect. It was intended for another business. This company is fine.read more

Knowledgeable, friendly staff. They have helped me with many projects over the past few years. Not…read morea better store in Missouri!

I just bought a new sewing machine from Merrily. I live in St Louis and drive to Springfield to…read morepurchase machines and supplies from this shop. Best prices and service I've found.

Ria was amazing she was super nice and helpful. We could not decide on a set and she walked us…read morethrough all of the options. She was great. I will definetly be back for any future appliance needs

Rea was such an amazing help. We found the perfect washer/dryer set and they even delivered it and…read moreinstalled. Amazing company and amazing workers!!

Clean store, great inventory. I don't like that the smaller…read moreboxes and packs (retail hangers and blasters) are about $5 more than they should be, but the hobby boxes and releases are in line. Owner has been around for decades and glad he has grown it in to what it is. I'm always treated well and greeted and feel like they appreciate my business.

Owner is the best. Selection and price unmatched. No need to look elsewhere. Very helpfulread more

Super knowledgeable staff! They sell Baby Lock and Bernina sewing, embroidery, sergers and long arm…read moremachines.

WARNING!!!!!!! DO NOT DO BUSINESS WITH THEM AT A QUILT SHOW!!! Bought a sewing trolley in St…read moreLouis at a quilt show. It was delivered within a few days. Turns out it was too small. I've been trying to return it for over 6 weeks and get my money back. The Springfield store people have been super nice trying to get me in touch with the ones who handle the internet and quilt show circuit. I was credited my purchase on my credit card and one week later it was charged back onto my card again. Cannot get an answer how to return the trolley either. This has been an ongoing nightmare. over 6 weeks later, I'm still dealing with it.