The prices seem fair but these guys in the store have a long way to go learning how to do…read moreretailing. The store is dark, dingy and uninviting. The racks are not placed to encourage curiosity or exploration. It's more like a garage. One of the reasons many people hang out in a favorite gun store are not just the products but the engagement of the staff, they shoot the breeze with you if it's slow. They encourage you to hold, look and engage with the products. They educate you. They shoe interest in you and your needs and get you talking. It's not just a gun store thing, it's true at barbershops, hairdressers, photography stores, ho by stores etc. you engage with the customer, encourage sales and a friendly atmosphere. None of that was present. I'd overlook the dark dingy store if they got the rest of it right. These guys could not care less that I was there. They did not seem to be working or busy although one was on the phone. I was the only customer with four of the kids sitting at desks. They made no effort to show me anything or what I might be looking for. I would have scored them lower but they indicated they mostly do business by online auction and we're just starting out in retail. Maybe so but a little common sense, friendliness and act like your there to do business instead of acting like kids in grandma's basement glowed to video games. The price I bought my auction item was fair and I appreciated that they called me since their auction software failed to send me an invoice or notice that I had won. I hope they get better at this and are successful but I would encourage them to learn how to merchandise and retail sell. They store and their behavior is the face of their business and in the long run it does matter.

I had high hopes of finding a well provisioned hole in the wall shop but was very disappointed to…read morefind it to be a hole instead. All the used merchandise seem to be clapped out and any new stuff seemed inferior. Sorry guys. No thanks

Always had a good experience with them when I was ordering guns there. What I wish they had more…read moreof though is cheaps**t crossbows. Unfortunately the people who own those never seem to want to trade them in. ;)

It seems to be a pretty okay place. They have a fair selection of this and that. It's a little more…read morepawn shop than I like but they did have plenty of what we came to get. The individual that helped us was up to his eyeballs busy but he managed to remain courteous and professional.

My wife and I took a gun safety class and our instructor was Ben. He was excellent and explained…read moreeverything clearly. I highly recommend him.

The guy behind the countertop is so grouchy and not showing hospitality to my friend and I. That…read moresame guy slammed the door that divided two sections of the range as it didn't shut itself all the way. I complained to a coworker and he shrugged. I challenged him to get me the manager and the manager noticed a disagreement between him and I so he got involved. I paid a full year membership but only went there three times because of the discomfort of going back. I was robbed. Now I know why the gun range's parking lot looks light even on the weekends! Wish I knew about that guy before I paid my membership fee. My two friends felt tense when they see his face expression with signs of impatience.

The customer service is horrible. When you take a gun to be fixed that you got from your father…read morethat passed and they crap all over you that's a bad start. Also if you give them a second shot and go back 3 years later and they shout at you like you're 5 that tells me everything I need to know. Do better. Treat people better.

Great and friendly staff! I like being able to walk into a…read morebusiness and be greeted and treated friendly.

They are very nice people - that being said, every gun I've had sent there has been opened and…read moretouched by them before getting to the store and I cannot stand that. I understand it's legal for you to do, but It's my gun and my package - I don't want you touching my purchase before me, looking at it, inspecting it, basically handling it in any way and I don't know of any other business doing that because they know people hate that.

A super great place to sell your guns. I got a fair price…read moreand they paid me in cash. The owners are good guys to deal with.

First time here at Bass Pro Shop. I was told this location was the first ever BPS. Plenty of…read moreparking, did not have to fight for parking since we arrived later in the evening. Friendly service and location was huge. Some area were three stories. Wide selection of almost everything you can think of from fishing, hunting, camping and much much more. There are some small restaurants and cafes inside in case you wanted to grab bite to eat. They have a fudge bar area and coffee shop (Black Rifle). They have an aquarium inside BPS, but by the time we arrived they were closed. Tickets were $46 per person. If you are in the area, I would stop by and check out the place. Glad I was about to check out the first BPS.

Came again for the experience they had free carousel rides and so much more for kids…read more I wasn't impressed with the Black Friday deals but they still had some deals. Staff is always pleasant and helpful.

October 2019. Purchased 1000 rounds 9mm range ammo at gun show. Terms were " 12 to 17 weeks…read moredelivered" November 2021 still no ammo. I understand that Covid and everything happened, but for the folks at McCarthy's, it is akin to buying stock options and betting that the price will drop. If it goes up and you have to take the loss. Instead, for 2 years I have heard, " my supplier does not have any" and "We do not offer refunds." Guys, make me whole here. Either fulfill your obligations or refund my money.

Showed up at McCarthys outdoor and gun club, and this store beats big box stores! Not only was tom…read morethe owner super personable and answered every question i threw at him. But their prices beat every big box store I have seen. They had some of the same ammo Bass pro keeps for a whole dollar less! Plus if you want a gun or ammo specifically they will order for you! And veterans are getting great discounts here, so if your looking for a gun store that's for the people McCarthys gun club is your place!

This is a good store, well stocked and good helpers but can be crazy busy!!!…read more Good location & Quick access- Normal prices

I've done business with Academy Sports for 20+ yrs, two kids through every sport imaginable, never…read morereturned a single item. On April 16th purchased a pair of 505 Levis, took home and washed, when I took out of the dryer noticed a belt loop was unattached at the top. Jeans were never worn, on the 19th, took back to exchange, kids working said since been washed I couldn't return, I understand policies, this was a defective product. That's my rant, looks like will be buying from Amazon in the future

Myron and his team are sold folks. I have always gotten good service and good advice from them…read more First place I go in Springfield. Tim A.

Great experience(s)! Highly recommend! Purchased guns, suppressors, had cerakote done, formed a…read morefirearm trust, great resource, great service.