I've always had good experiences with this business. The staff has been friendly, knowledgeable,…read morehonest, very helpful, and they've had fair prices. I've gone to them multiple times over the years and the experiences have always been positive ones. When they didn't have the items in stock that I was looking for, they ordered them for me. I'm glad there is a store like this in Ozark. Doug, especially, has provided exceptional customer service.

This is a great local gun store. I went in on Thursday and told Doug what I was looking for, he…read moreordered it while I was there, and it came in the next day. Doug is extremely knowledgeable, and provides great service.

My wife and I took a gun safety class and our instructor was Ben. He was excellent and explained…read moreeverything clearly. I highly recommend him.

We used to like this place about one and a half years ago. But recently, we have not had great…read moreexperiences. The man did not like when we complained about the fans, and the heat. Did not like when we complained about the card boards that were torn apart by rifle bullets. He actually said in front of customers, as we were leaving, "stay out of the bars" he said it twice. I wish I had a body camera at the time. We will NOT come back to this establishment

Traded in some firearms and bought some new ones. Transactions were fair and smooth. Blake is easy…read moreto talk to. Highly recommended.

Always been very fair dealing with me every time I go in. Extremely honest and friendly to do…read morebusiness with.

I had the pleasure of taking one of their firearm safety classes that they offer here and let me…read morejust start by saying that my instructors were absolutely amazing and down to earth. I really learned a lot! Sometimes after being out of 'school' for awhile an 8 hour class can seem a little intimidating but it was well worth every minute of it! Any questions that I or anyone else had was answered and then discussed until everyone understood. I am much more confident in myself since going and I still have so much I want to learn. And now I know the place to go!! They seriously have so many different classes and I 10/10 recommended taking a class here. It will not disappoint! From beginners to advanced, this is the place to go!

From the owner: A firearms retailer that focuses on stocking gear and equipment specifically for preppers, tactical…read moreminded shooters and those who carry every day.

Wanted a custom holster, others didn't offer my pistol and light combination. Ares made the holster…read morefor an excellent price. The turnaround time was short (2 weeks) for a custom holster. I waited to review until I had time with it (about a year now). I have worn it to multiple classes as well as everyday. Having to lay on the holster during training, there were no cracks or issues. The Kydex was thick, not cheap or thin.

I really needed a holster for competition, but I wanted retention on it as well. I also have a gun…read morethat isn't normally cut for optics so I needed to speak to someone to figure out what can be done. I emailed Matt, the owner of Ares and he responded quickly and helped me figure out every single option, he asked lots of discovery questions to figure out what all my needs were, and offered me the option to rush my order and get it made within four days. I appreciate customer service like this, especially in the gun industry, because for some reason tactical companies' websites are very bad, all the time. Having someone be able to respond and speak to you is huge, I'm so happy with the way I was treated and have an incredible holster on its way to me. I'm glad a friend recommended Ares to me.

The prices seem fair but these guys in the store have a long way to go learning how to do…read moreretailing. The store is dark, dingy and uninviting. The racks are not placed to encourage curiosity or exploration. It's more like a garage. One of the reasons many people hang out in a favorite gun store are not just the products but the engagement of the staff, they shoot the breeze with you if it's slow. They encourage you to hold, look and engage with the products. They educate you. They shoe interest in you and your needs and get you talking. It's not just a gun store thing, it's true at barbershops, hairdressers, photography stores, ho by stores etc. you engage with the customer, encourage sales and a friendly atmosphere. None of that was present. I'd overlook the dark dingy store if they got the rest of it right. These guys could not care less that I was there. They did not seem to be working or busy although one was on the phone. I was the only customer with four of the kids sitting at desks. They made no effort to show me anything or what I might be looking for. I would have scored them lower but they indicated they mostly do business by online auction and we're just starting out in retail. Maybe so but a little common sense, friendliness and act like your there to do business instead of acting like kids in grandma's basement glowed to video games. The price I bought my auction item was fair and I appreciated that they called me since their auction software failed to send me an invoice or notice that I had won. I hope they get better at this and are successful but I would encourage them to learn how to merchandise and retail sell. They store and their behavior is the face of their business and in the long run it does matter.

All there is to say is, you could not find a more capable place to pick up all your gun accessory…read moreneeds .ammo handguns ,rifles shotguns lion tigers and bears,it's all here plus Cody will not let you down on your build or upgrades, Loyalty is everything

O had Don shorten and thread a barrel on my rifle, he did a wonderful job! Turned out great.read more

The customer service is horrible. When you take a gun to be fixed that you got from your father…read morethat passed and they crap all over you that's a bad start. Also if you give them a second shot and go back 3 years later and they shout at you like you're 5 that tells me everything I need to know. Do better. Treat people better.

William is a joke!…read more He purchases the parts he build firearms from eBay and then assembles the parts with no formal Gunsmith education. He does not posses the knowledge or tools to properly measure or test the parts he orders form ebay. He then takes these UNKNOWN parts (often counterfeit or clone parts) and assembles a firearm. You the consumer are getting a Frankenrifle of unknown origin assembled by an enthusiest with absolutely NO formal education just trial and error. Hope you purchase is a good build and not one of the errors? Think about it people.....

From the owner: We are a special order firearms dealerread more