Midwest Archery is literally the best archery shop I've ever seen in my 30 years of bow hunting…read more I've bought a high end bow from them and multiple other items. Service is amazing and you won't find nicer people.

Absolutely the best archery company with the best customer service in the country !!!read more

purchased a 10 point Raider 400 & it turned out to be defective. No biggy as I was well with in…read morethe 30 day period. we packed it up and they replaced it with no hard ware or assemble bolts and now arrows that were part of the package. Management refused to send the proper bolts and arrows, assuming I just had to have the hardware because I collect nuts and bolts ! Ridiculous ! I just can't understand why a retailer wouldn't send assemble bolts and unprovided arrows? I would stay away from this place. Find one that gives the benefit of doubt to the customer and observes " the customer is always right" standard!

Hands down my favorite place to go for archery needs! This team is well educated, patient, and…read morethorough. As a beginner female in archery some places do not take me seriously, or talk over my understanding. The guys here were sure to explain things, were so patient with sighting everything in, and provided many helpful tips and tricks. We have an archery range at our house however love going in to the air conditioned range when it's so hot outside. This is my go to place and will be the only place we visit because they care about you and ensuring you are comfortable!

I've always had good experiences with this business. The staff has been friendly, knowledgeable,…read morehonest, very helpful, and they've had fair prices. I've gone to them multiple times over the years and the experiences have always been positive ones. When they didn't have the items in stock that I was looking for, they ordered them for me. I'm glad there is a store like this in Ozark. Doug, especially, has provided exceptional customer service.

This is a great local gun store. I went in on Thursday and told Doug what I was looking for, he…read moreordered it while I was there, and it came in the next day. Doug is extremely knowledgeable, and provides great service.

I posted a negative review yesterday and within minutes the owner publicly responded with a comment…read moreand included an email address to "resolve" the situation. I emailed immediately, ready to work this out privately, and have received no response. It appears communication only happens when it's for public viewing. In my email, I asked whether they record phone calls. When I spoke with Candace, she clearly told me that if I paid $206.97, the warranty would cover the instrument repair. I wrote down her exact words as she was speaking. Less than five minutes later, while I was on the phone with Amanda, Candace denied ever saying that -- essentially implying that I was being untruthful. I sent a follow-up email and still have not received any reply. At this point, I have contacted the Better Business Bureau and informed our band director of my experience so he can consider using another company in the future. Consumers deserve transparency, accountability, and consistent communication -- not responses only when the situation is public. WARNING: Please consider this experience carefully before choosing this company.

Only and I mean Only place to shop !!!! Great guitars , great service Helpful finding what you…read more want ,Not what they would like to sell and always respectful

This is the go to spot for all your biker needs, and if he doesn't have it he will order it! Vests,…read moreJackets, Boots, Helmets, Rings, Wallets, Bags, Seats, Exhaust, Wallets seriously just about EVERYTHING!!! "Except not a lot of Indian Parts." And Mike is the epitome of a "local owner." Great customer service, remembers his regulars, and the more you buy the better the deal. He literally has the widest variety of jackets, and vests I've ever seen!!! Extremely reasonable on prices, and opened fair hours this should be the first place you stop when looking for motorcycle needs. You will not find cheaply made products here like you would at other stores! There's a reason clubs, and serious riders hit Mike up first!

Every cool store that Mike has!! Believe me, he has it packed and needs more space. We love to shop…read morehere to find some old vintage parts. You never know what you will find here! Parts, clothing, helmets, accessories, etc! . Ornery stamp of approval!

O had Don shorten and thread a barrel on my rifle, he did a wonderful job! Turned out great.read more

i purchased a Browning A5 from this dealer over the phone , after he text me a lot of pictures (…read moreand sometimes pictures don't show ever blemish on the wood or thinning of blueing on barrel ) and i saw nothing in the pictures and he told me on the phone there was nothing wrong with the wood or metal and i believed him and purchased the gun over the phone, when i opened the package and removed the shotgun it looked Factory New No Disappointment what so ever ( Thanks Again ) ( 6 Stars if possible )

Very rude and unprofessional I would never recommend anyone to even go here my wife purchased a gun…read moreand they didn't even go over it with her it was give me your money and leave they didn't match serial numbers to the gun on the paperwork didn't open up the package and go over it with her nothing worse service ever

My wife and I took a gun safety class and our instructor was Ben. He was excellent and explained…read moreeverything clearly. I highly recommend him.

I paid Palen music center $250 dollars for a PLEK. I asked for a plek a setup & a problem with the…read morebridge to be fixed. Danny the Luthier there i guess called & left a message saying No problem me & my associate will have this done in a couple days. I returned there call for two days & never got an answer or a call back. Called the store, Your guitar is here & done. They were doing a pod cast so it was very loud. & by the way they started making people pay for repairs & plek up front. They never offered to take me to another room or plug in to make sure I was happy with my guitar. They were super nice when I came in the first time but when I came to get the guitar they were rude. So when I got home, he did plek it I think but no setup at all. The neck had way to much relief. I took the strings off made sure my neck was level started checking it with my fretrocker 6 out of 24 frets were high. No wonder they make u pay up front. Nothing was done to the bridge either.Danny close enough strikes again. I nick named him that because I spent two days with him at the Palen shop watching him take people's guitars & be doing setups like action, neck relief nut height & being off quite a bit & say closed enough. lol I even saw him do that on one of the pod cast & then say , r u recording? ,Yes, whoops... He is very rough & disrespectful to other people's instruments. Several months ago I talked to Danny close enough on the phone. He was very nice to me & offered to help me with some things I didn't know how to do on my guitars. I had just gone through a heartbreaking divorce. Being able to learn from a real Luthier was a God send. I got to the shop & he scanned me & looked at me like I was a bug that needed squashing & never invited me to came in. I guess we were going to stand in the parking lot. Can we go in??? Yeah ok he finally said. Then he started to make fun of me for have my Jackson in a bag. It's all I've got bro... My emotions are already all over the place & this guy. So my fender needs a nut i just don't know how to cut one right & perfectly as possible not just close enough. Anyway he plek it & then tries to charge me for it. I had hard tailed the bridge so when u loosen the strings the bridge likes to come up on the posts so u have to make sure when u tune it back up that it's in the right place. So I tell him to watch for that. He tunes it up & just hits the bridge with his palm & it pops down. My USA fender stratocaster. He treated my 1990s Grover Jackson the same. None that ever got repaired. This guy had me crying to the point of suicide & mad enough to hurt him badly. Thank God I did not do either one. But I got over my divorce & Danny close enough being an ass. But I wouldn't ever do any business with Palen music center Springfield. Because this is how they treat people. Sincerely Brian Jacobs. Ps The frets were not polished. The nut slots were not cut to the string gauge I wanted. intonation wasn't set It wasn't tuned right. Nothing. Thanks alot Danny close enough! I will tell everyone how bad of a Luthier u r!

I recently purchased an amp head from Palen Music Center. Their website was easy to navigate, and…read morethey have a diverse selection of music gear. I received a quick response from Nash after the sale as a thanks and to let me know he'd follow up after the sale (which he did). Item was shipped out immediately and packed up well. Overall, great customer service ! I will look to Palen Music Center next time I need music gear.