In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

If I could get 0 stars I would. RUN FAR AWAY AND DO NOT RENT! WATER DAMAGE, NO HEAT, MOLD…read more Know your rights people!!! CALL CITY OF PGH CODE ENFORCMENT!!! THEY WILL COME AND HELP. Aaron Smay and Riva Ridge Reality left me in an unheated house all winter and told me per the lease no space heaters. They knew from the day I moved in there was water damage and staining showing this yet after multiple complaints did nothing. The entire place had moisture readings of 99% moisture in my walls. I got sick and ended up in the ER from mold exposure and they have done nothing to fix the situation or help me. I chose to leave the apartment before the lease because of all these issues alongside with many other maintenance issues including not having a secure entry in the house. I lost all my things to the mold. Still dealing with sickness. Having to move and start all over when I didn't even get a year there. Terrible company and the worst apartment rental experience I have ever ever encountered. I ended up calling the city code enforcement who reassured me I wasn't crazy, these were all HUGE ILLEGAL ISSUES that Aaron was brushing under the rug. I'm sorry to anyone at 5518 BROAD ST

changed my rent date from the 20th to the 5th. they still took the money out on the 20th and…read morerefused to give me any explanation other than "we cant, call your bank". Cool, i have no money for groceries now!

I was in an emergency housing situation and contacted RE 360. I was put in touch with Miah with…read morewhom I scheduled a tour of several properties. I told Miah about my situation, that I was basically looking for a property as a backup plan for my family's housing emergency. Despite the lack of commitment from me to eventually sign a lease, she still took me on the tour of the properties. She was graceful, kind, professional and, most helpfully, she knew the area and had insights about the properties and the area that were specific to my situation and my family structure. What impressed me most about her approach was that she gave the tour despite me informing her that this was an exploratory effort on my part. Thankfully, my housing emergency was soon resolved through another solution, however, we did not lease a property from RE 360, and because of that, I cannot speak to the management style or effectiveness of RE 360. What I can speak to is Miah's performance and approach. My family and I feel very strongly that Miah contributed to solving our housing emergency because she was a partner in helping us find our options in a pinch. I am thankful that it was Miah who answered my call that day, because had it been anyone else I could've been told that RE 360 would not spend time with someone who was ready to rent, or I could've been taken on a tour with someone who was not engaged in the process because a sale was not probable. Miah did neither of these things and additionally, continued to check in with my status throughout the following week, giving me updates on the properties that we toured. Miah made a positive difference for me and my family in a time of need, and for that I am thankful for her, and I am also thankful that RE 360 had her in their employ.

If you encounter and problems, call the health department immediately. I would rate them 0 stars if…read moreI could. From the moment I moved in without a doorknob on the back door and the kitchen ceiling leaking my first day there, until my move out process has been nothing short of hell. Do not get their renters insurance through the app because your claim will be denied. They ruined my property and I had to go to court because they really only want your money and refuse to dish out a dime. Do not expect to get your security deposit back either. You'll have to thoroughly clean the unit, change light bulbs, the furnace filter, prove that the scraps on the wall was there before you moved in, change the batteries in the smoke detector, have carpets professionally cleaned. Every hour you're late turning your keys in is $200! The roof leaks nonstop but it's on you to clean the damaged carpet. Slum lords is a compliment when describing them. RUN

RPM Pittsburgh has been managing my house for 6 months and I am quite happy with their services…read more I'd recommend them to a friend. Pros: - They take care of all repairs and let me know about any unexpected costs as they happen. - They scheduled extra work (termites, fall maintenance) when I asked for it, took care of everything. - I get a monthly statement about income. When the statements look confusing I email RPM and they always explain the charges/income. - Direct deposit to my bank account. Cons: - It took them a few months to replace the garage door on my house, which didn't affect me much but might have made the tenants a bit unhappy. - Sometimes it can take a few days for my property manager to get back to me via email.

DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

My stove broke and Justin was here 2 days later with a new one and I'm so grateful, especially for…read moreJustin he's always on top of issues that I've had. I haven't had much communication with the new company since they've switched but I'm happy and plan on being here for a while because of Justin, out of all the places I've lived I've never had a maintenance person who responds so fast and gets what needs to be done, ASAP. Thanks so much for all the help. So far SO Justin once again to save the day fixed my faucet in my tub in a timely manner, very professional and kept me up to date at all times with the work being done!!! Thanks Justin

I lived under this property management company for four years, and it was the most frustrating…read moreexperiences I've ever had as a tenant. they were difficult to communicate with, unprofessional, disorganized, and showed scummy unethical practices. Communication overall was minimal to nonexistent. Calls would always go unanswered. Emails were typically short, rude, and generally unhelpful. Maintenance was another major problem. The house was poorly maintained and cheaply patched which lead to multiple major issues including hot water tank replacement, roof leaking, water damage, etc... my maintenance requests were often ignored or forgotten. including one that caused my water bill to spike over $700. Then when contacted about it, they seemed to have no record of the maintenance request or the worker that came to check out the issue to never return to fix it. It felt completely disorganized and unsafe for them to have no idea who had been to the house, when they came, or what work (if any) had been done. and when the issue was finally resolved, it took another three months for them to reimburse it. There were also instances that felt completely unprofessional & unethical. Especially when money was involved. I had a minor automatic payment issue, something I wasn't even aware of. Instead of contacting me about it, I came home to a court summons taped to my door. No warning, no communication, nothing. When I finally reached someone about it, the issue was fixed in minutes. Their explanation: "Sometimes if there's a money issue, they just send it to the lawyers." To me, that was unnecessarily aggressive and incredibly scummy. Overall, this company showed a pattern of poor communication, disorganization, unreliability, and unprofessional behavior. I would strongly recommend looking elsewhere for property management.

Although this company has many apartments in convenient locations, I would strongly recommend…read morethinking twice before applying. In my experience, once you submit the application and pay the required fees and security deposit, you have very little flexibility if you change your mind. I was told that the security deposit would not be refunded if I decided to withdraw the application. This can be a significant concern if you are still unsure whether the apartment is truly the right fit for you. My advice: be absolutely certain before submitting an application or paying a security deposit. If you have any personal or family circumstances that could potentially change your plans, or if you are not completely satisfied with the apartment, make sure you fully understand their refund and cancellation policies beforehand. Unfortunately, I also found the level of professionalism and helpfulness to be very disappointing after the application was submitted. The experience before applying was very different from the experience afterward. In my case, the customer service became extremely frustrating once I was already committed to the application. Another major concern is the true cost of living in these apartments. The monthly rent may initially appear reasonable, but the actual cost can be significantly higher once utilities and additional charges are included. Everything, including heating and the stove, is powered by electricity. During the winter, the electric bill can be shockingly high, making the apartment much more expensive than the advertised rent might suggest. There were also additional charges that I did not fully anticipate when initially considering the apartment. The maintenance experience was another major disappointment. In my experience, the maintenance team was extremely inflexible and unprofessional. Be very careful about authorizing repairs, and make sure you clearly understand what work is being performed and who is responsible for the cost before anything is done. I was concerned about being charged for issues that I did not cause. These are older buildings, so maintenance issues are bound to happen from time to time. That makes responsive, transparent, and professional maintenance even more important. Unfortunately, that was not my experience. I am giving two stars primarily because the properties are located in convenient areas. However, a convenient location does not make up for poor customer service, high utility costs, unexpected charges, and a frustrating maintenance experience. If you're considering one of their apartments, do your homework before signing anything. Ask detailed questions about every fee, utility, maintenance policy, and potential charge. Carefully review the application, lease, refund, and cancellation policies before submitting an application or paying any deposit. Don't make your decision based solely on the advertised monthly rent. Make sure you understand the true monthly cost and what you could potentially be responsible for paying.

Do not rent from Lobos Management unless you want to pay exorbitant rent with additional outrageous…read morefees for a subpar living experience. I moved to Pittsburgh from another state and rented a studio apartment sight-unseen. I based this decision on the listed rent and the location of the building. The leasing agents perform shoddy service across the board. The very first one was the most obsessed with my current credit score and didn't care if I could pay a whole year's rent in advance. (I understand now this is because the monthly expenses fluctuate due to their inability to provide upfront information on the actual cost of renting.) Where to start? I have some documentation (see photos below) of the ways in which Lobos is the worst leasing company in Pittsburgh. It's a shame because they're everywhere in the city. I can recognize their rental signs, and it pains me to realize that there might not be that much choice for folks, but please weigh your options and avoid if possible. 1. Undisclosed fees, added costs - My base rent went higher than I had anticipated mostly because of the high monthly water/sewer fee. I did not pay with a credit or debit card, but that would have cost me 2.99% fee. I unfortunately paid for a laundry card since the leasing agent with whom I signed my initial paperwork pressured me into this; turns out, the washers were cash only in my building. Lobos told me that the laundry cards for non-refundable, so I lost $35. I paid $125 for offstreet parking monthly. No one else in my building used this, so I'm not quite sure why the fee was so high. The monthly water bill fluctuated month-to-month, but the photo below shows an "average." 2. No quiet enjoyment - If you're looking for a place that allows you to rent and enjoy peace and quiet, Lobos is not it. They will announce spot checks out of the blue (called "inspections") where it feels like a college dorm R.A. looking at everything you own. The first one said that I needed to wipe down my stovetop. It was very clean already which signaled to me that you need to have your apartment spotless to the point of what most landlords expect when you move out. If you're busy or not home very often, you feel like you have drill sergeant inspecting your bunk when it's time for them to breeze through and critique. I gave my notice of nonrenewal on my lease since they were raising the rent by $30. They ask for renewals SIX MONTHS prior to the end of the lease. Lobos immediately came in to take a video of the apartment and start making showing appointments. Showing appointments were made the day before and canceled the day of occasionally. There were constant requests to show my unit with the vague request to have it ready between 10:30am - 5:30pm. 3. Lousy maintenance - Your mileage may vary, but I had a leak in my unit from the closet. I photographed it and added to the Resident Portal. You will get constant texts from Lobos asking you to report leaks because water leaks account for higher water bills! I reported this on a Sunday, and Friday morning before 9am, I got a knock on my door. Friday was my only day off from work, and I couldn't believe that they delayed coming for so long. They had all week! The carpeting on my floor was wet but had dried by the time they showed up. Upon my move-out, I did notice lumpy/bumpy parts in the wall that looked like old water damage. That's how they deal with this issue. Last thing I'll mention is that my in-wall heater/AC unit was very inefficient. During my first winter, the electric bill was crazy high and the unit would shut off before it provided any real heat. It wasn't broken, but just inefficient, I thought. The next summer, the unit would shut off before it cooled the room, and the bill was skyhigh. I actually removed the outer cover to find out that the unit HAD NEVER BEEN CLEANED. I got rid of the grime and dirt accumulated over G-d knows how long, and finally, it worked just fine. Cooler/warmer, lower bills. I have so many more issues, but these are the major ones. Others: smoke detector fell off the wall the day after Lobos installed it. I had at least one package stolen from near the mailboxes (found the empty box in the building's trash). Lobos advised me to file a police report. Mailboxes not secure; my key caused the whole row to open up. They installed cameras in the entryway and the laundry room without any announcement. Do those use facial recognition or not? Who knows. Front door of building constantly broken due to tenants slamming it. At one point, you could enter and leave without unlocking the door. I reported this and all they did was shove the hardware back into the door. It needed to be replaced at the very least, but I guess that would be too expensive. Last photos outline excruciating slow snow removal. They left the snow in place for so long it iced over and became harder to remove. You must pay to have your carpet cleaned before move-out (more $$$ out of YOUR pocket.)

Again such as previous post I am at a loss with any negative reviews!! John C R Kelly has been an…read moreamazing landlord. Our corporation rented at 4th Street, Oakmont and the common premises were immaculate! I found Mr. Kelly humble, understanding and very easy to deal with. Mr Kelly and his entire organization were professional and honestly very down to earth at all times. Kudos to Kelly John C R Realty!!!

PITTSBURGH STUDENTS PLEASE READ: If I could give a negative rating I would! I rented from this…read morecompany for 2 years while I attended The University of Pittsburgh and nothing about it was pleasant at all. From issues with move in (being promised an earlier move in date via email from Chris Race to receiving a nasty phone call from Tom L after asking about it and then making same day demands about turning utilities on weeks before move in... and harassing me on the phone to get my parents involved when I am a legal adult), to issues living in the apartment, to issues with the security deposit moving out (refusing to honor a court order and refusing to have a lawyer look at it!), plus so much more. Throughout this entire experience, I mainly dealt with Tom L who works at the Pittsburgh, PA office. Beware he is a very RUDE, and HOT HEADED man to deal with and I am genuinely surprised he hasn't been fired yet! I have had many experiences with him screaming at me over the phone and he is NOT PROFESSIONAL AT ALL in any manner (plus he has absolutely no respect for young adults). Considering most of their Pittsburgh rentals are college students in the Oakland area, I genuinely fear for the other young adults (especially women) who have to encounter this man and company, because all they do is harass, bully, and take full advantage of you, and I know I am not alone in my experience. They have completely traumatized me from renting and I will never rent from a company like them again! All this company wants from you is more money and they do some VERY shady things to get more out of you!! They are very demanding about things that are not completely legal and seem to make up their own rules as they go that are outside of the lease agreement. I am so glad I am out of my lease but am sure I will be charged for every little extra thing that they can think of for cleaning that I NEVER SIGNED ANY AGREEMENT TO and is NOT in my lease, as they also do not have a good track record with giving people back their security deposits or will hold them!! PLEASE don't make the same mistake that I did and NEVER RENT FROM THIS COMPANY! I would not recommend this realty company to ANYONE EVER. (I have every document to back all of this up by the way!) Update: I have received a phone call from Tom about this review and will not be answering him after the disrespect and temper that I received from not only his last phone call, but the last 2 years. I believe people need to hear what this company puts their renters through and I won't be bullied into taking this down. I should not have had to write a negative review to get the bare minimum of a civil conversation from a professional company.

Best rental company in Pittsburgh! I rented with Costello for almost 5 years. John and his team…read morewere always kind, efficient, prompt, and helpful. Our apartment was beautiful, and we barely needed any maintenance requests while living there. From move in to move out, everything was seamless and easy. We really loved our first home together at a Costello property. The only landlord in Pittsburgh that I would recommend and give 5 stars!

From the owner: We are a locally owned residential rental company with units in Shadyside, Squirrel Hill,…read moreFriendship, Highland Park, Lawrenceville, Bloomfield, East Liberty, South Side, Oakland, Aspinwall, Point Breeze, Edgewood, Swissvale, Penn Hills, Beacon Hill, and Braddock. Our successful business model is to provide the best apartments with the best service. Our tenants enjoy renovated, comfortable spaces with access to a friendly office staff, professional maintenance team, and knowledgeable leasing consultants. Our online tenant portal makes it easy to view your lease, pay your rent, submit maintenance requests, and communicate with management. All of our properties are pet friendly for friendly pets with a two animal maximum. We require up to date rabies vaccination records (and licenses for dogs) before they can enter the property, but we don't require additional rent or deposits for pets. There are no breed or weight restrictions. However, all of our tenants are required to carry renter's insurance, so your agent will need to be aware of any animals in your home. We treat each tenant like they are family and each home like it is our own. We are proud that many of our units rent by referrals from current or past tenants. If you are in need of a new place to call home, we invite you to become part of our community. Call today to tour! 412-609-5063

I've rented from CityLife for over two years, and their service has been consistently excellent…read more Maintenance requests are handled fast and done right the first time. The team is responsive, the contractors are professional, and my home is always well maintained. Highly recommend CityLife to anyone looking for reliable, resident focused property management.

A longtime good friend of mine has lived at Heritage Meadows in…read more McMurray for many, many years. Ever since City Life Property Management took ownership of this property: this development has turned to ruins!! Their administrative office support, response time, knowledge of the property, experienced/knowledgeable maintenance workforce and upkeep/repairs of the property is negligible.

They are very unprofessional. Wasted our time and money. They require you to fill out an…read moreapplication before you can view a property. Once you do ($50 fee ×4 =$200), they send you a video tour. Never available for an in person tour. They seem like a scam! Collecting fees and personal information. These properties have been "available " for at least 6 months. They have no intention on actual leasing these properties. They must own these properties. They claim they don't. I leased out my house in TX. There's no way I would be okay with my property being vacant while paying a management company.